1/5 Dominique S. 6 years ago on Google
We
had
a
terrible
stay.
We
were
placed
in
a
room
on
the
first
floor.
This
was
a
room
with
a
bunk
bed
and
a
queen
bed.
We
booked
a
double
room,
so
I
was
puzzled
about
why
there
was
a
bunk
bed
in
the
room.
The
room
was
extremely
small
and
incredibly
dirty.
No
curtains
were
there
to
cover
the
windows
looking
out
on
the
street
and
on
the
hallway
of
the
hotel.
The
window
looking
out
on
the
street
was
also
extremely
small
and
partly
covered
by
the
bunk
bed
so
that
wasn’t
a
great
issue
(?),
but
we
had
to
hang
the
mouldy
towels
we
got
over
the
window
looking
out
on
the
hallway
to
make
sure
the
room
was
at
least
a
little
bit
dark
at
night.
The
bathroom
was
mouldy
as
well.
The
sink
was
loose
and
seemed
to
be
falling
apart.
There
was
no
warm
water
and
at
one
moment
there
wasn’t
even
water
at
all.
The
walls
were
so
thin
that
we
could
hear
the
people
at
the
reception
downstairs
talking
to
each
other.
And
last
but
not
least,
the
bed
was
crooked
which
meant
I
rolled
out
of
the
bed
when
I
was
lying
on
my
side.
When
we
complained
about
the
room
they
said
they
could
only
give
us
another
one
the
next
day.
When
the
next
day
we
also
found
out
that
the
breakfast
wasn’t
worthy
of
being
called
a
breakfast,
we
decided
to
book
something
else
instead.
The
worst
of
all
though
was
for
me
the
lie
they
told
us.
We
had
booked
for
2
nights
in
a
row
and
then
2
days
later
for
another
night
(we
had
an
2
day
excursion
planned
to
Tayrona
and
Minca
and
would
return
after
that).
When
we
told
them
we
would
leave,
we
said
that
we
understood
that
we
still
had
to
pay
for
the
first
2
nights
but
that
we
would
appreciate
it
if
they
would
cancel
our
third
night.
They
said
they
would
cancel
it
right
away,
which
we
thought
was
reasonable
and
nice
of
them.
Though
unfortunately
they
didn’t
follow
through.
We
did
not
get
a
refund
for
the
third
night
even
though
they
might
have
been
able
to
fill
2
nights
and
get
new
paying
customers.
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