Dr. Epps. missed making connections and was low on patience which I find necessary in a vulnerable situation. We will not continue at the practice. She was great at ordering tests and the facility was nice and organized. The receptionists were kind and helpful.

Im glad so many women have had great experiences here. However, I did not. Every time the doctor spoke to me she seemed like she was in an intense rush and needed to be finished with me ASAP. I came in for help diagnosing some extreme bleeding and pain. They told me to come in for an ultrasound so I did. While they were in there, though, they performed a uterine biopsy without informing me that they were going to do that. They pierced my cervix to hold it steady without any pain mitigation, and pressed hard down on my pelvis at the same time, after I told them that just touching my abdomen was extremely painful. It was the worst paid I’d ever experienced in my life, I nearly blacked out. I left the office crying and shaking from the pain. The nurse told me to just take ibuprofen. I felt so devalued and violated. I’m sure they’re great for any maternity care, but don’t come here for suspected endo or adeno. They did not demonstrate to me that they cared about helping me feel better, or that they took my pain seriously. Any time I mentioned “pain” I was treated like I was just being a baby. This stuff HURTS. It’s so ridiculously invalidating to seek a doctor for help and be treated like a burden instead. The people are nice enough, they just don’t care at all about whatever pain you’re in.

Dr. Diane Goh is excellent. She diagnosed a previously missed (potentially serious) condition that my previous GYN missed. She’s knowledgeable but most importantly she listens … an often rarity in today’s healthcare. The center is clean and esthetically pleasing to the eye. Everyone there is friendly and professional.

The medical center is the worst. My wife arrived 16 minutes late because there was a major car crash at Johnson Ferry Rd and upon arrival she was told that because exceeding the 15 minutes tolerance she would not be admitted and will be charge the NO SHOW fee. Called from the car multiple times to let them know she could be late and nobody picked up the phone. Unbelievable lack of empathy, professionalism, and rude attitude to patients. NEVER AGAIN with Dr Epps.

Everything about my experience at this office has been nothing short of difficult and painful. This is a longer review but I highly recommend you read it if you're someone trying to decide if this clinic is right for you. I got my Kyleena IUD inserted sometime in June of this year. From the beginning, every interaction I had with the front desk, both over the phone and in person, has been rude. All interactions would be short, cold, it seemed like they only acknowledged me because they had to, and like getting any forms for me was a burden. Meanwhile they would be extremely warm, cheerful, and happy to make small talk with any other patient coming up. I came in for an IUD insertion, I understood it's a quick procedure, that is not my issue. I had made it very clear that I was extremely nervous. In the span of 3 minutes, if even that, Dr. Epps walked in, said Good Morning, sat in front of me, and started the procedure. There was no prep talk of going over what's about to happen, no question of how I'm feeling, I was not even asked if I was ready. The procedure started so quickly and suddenly that we had to stop halfway because I started sobbing. They had to stop because I was shaking. They continued when I calmed down and once it was over, Dr. Epps left immediately with a simple goodbye. She did not provide any important aftercare information (What to expect, what to look out for, how long to wait until intimacy, etc), did not give me a moments time to ask any questions (and I had many), she did not even ask how I was feeling or if I was alright. I was left with the ultrasound tech who was there to escort me to the check out desk. On the walk, I had questions about the aftercare so she offered to get Dr. Epps for me but after some time she was unable to get her, but instead a nurse who was extremely rushed and was only able to answer 2 of my questions. The fact that Dr. Epps couldn't spare me 2 minutes to ask important questions made me feel so uncared for, like I was just a paycheck. This, along with being overwhelmed by the pain and nerves of the procedure, I started openly crying again while paying and signing my check out forms, all while my boyfriend comforted me. None of the check out workers even acknowledged it. That same day, the pain was overwhelming. I was not prepared at all for how intense it would be and I constantly felt like I was either about to vomit or black out. I wasn't prescribed any sort of pain medication. I was in tears for hours not knowing if this was normal or not. I called the clinic asking for advice on what to do, openly sobbing and sniffing on the phone, only to be told that if the pain was as bad as I said it was, then I can go to the ER if I'd like. To my extreme luck, my boyfriend's mother is a nurse who allowed me to take some of the prescription ibuprofen they had in the house and let me know that these were normal pain responses. It took a long time for me to adjust, part of it being the pain, another part being that I had no idea what was happening. The clinic was no help at all. Their lack of care or support was completely appalling, it was as if I didn't matter. I didn't feel comfortable going back for the follow up appointment and decided to go to a different clinic. Why go back to a clinic where a doctor will see you openly sobbing and not even care to ask "Are you okay?". I chose this clinic because I saw all the glowing reviews, I thought it would be the right choice for me. It seems like they care most about maternity cases which is great for those who need it, but all patients deserve to be treated like they matter. I cannot recommend this clinic. *A small side note but it made me very uncomfortable the way that multiple workers would constantly refer to my boyfriend as my husband despite multiple corrections!

I found this office though my insurance but I am very glad I landed here. I see Dr. Epps who is always very friendly, timely and knowledgeable. I am now 6 months pregnant. There are issues that have come up with my pregnancy but I always feel I am in good hands and receiving the best care possible. I love the office staff as well. I have not been in contact with one person in this office that is not kind and caring. You would not regret choosing this office for any of your needs.

Dr. Cauthen has been my doctor for over five years and has always provided the best care. I could not have asked for a better experience with my first pregnancy and delivery. Dr. Cauthen always takes time to answer my questions and never seems rushed during my appointments with her. I knew my daughter and I would be well taken care of throughout this journey and we were. I completely trust any decisions she makes for my health and take her advice without question. My husband and I are so grateful to have Dr. Cauthen as my provider and will continue to trust her as we grow our family! The office and nursing staff at Unified Premier Womens Care are amazing and do a superior job in providing quality care! I can't imagine going to any other practice.

Okay I love giving google reviews especially when it's absolutely deserved and this place ABSOLUTELY DESERVES JUST THAT. I wish I can even give more. But first I want to take the time out to acknowledge the two doctors who work with me Dr. Epps who is my original OB and Dr. Street who delivered my baby due to Dr. Epps being out of town. Dr. Epps thank you for your guidance through my first pregnancy! You never rushed through our appointments and always answer all questions making sure I understand even drawing little cute pictures or even finding a picture online to better help a individual understand. Your eye contact is everything to me. My delivery was high risk due to an abnormal cord insertion, but you sent me to a great high risk doctor where they kept in communication about my case. Dr. Epps thank you for it all I was sad you wasn't delivering me but that was okay because I then had the opportunity to meet phenomenal Dr.Street. Even though I did not want a C-section in my case it was needed and Dr.Street preformed the surgery safely and now my son is 2 months old and I don’t even see the section scar and felt back to normal after two weeks. While I was under Dr. Street care she answered the phone at any time of the hour when I had concern/ questions about recovery !! I called after midnight once and even though I knew she was sleepy because I heard it in her voice she still ensured I was put at ease with any of my concerns. Dr.Street even had me swing by the office after hours a(Saturday ) after she was done delivering a baby just to check my scar because I had a few concerns at the time. These two providers provided for me hands down and I want thank you two amazing women for helping me welcome my first child in this world !!! I want to also thank the best medical assistant Ms. Carol who absolutely treats you like family she is so warm and so loving. I have really had so many positive experiences at this office down to the front desk even giving me advice on delivering when they saw I was nervous about delivery and more, but I’m going to stop here because I can go on and on and I know this review is already long enough !!!!#boymom #bestOB’sever

This is an excellent practice. All of the staff are caring and compassionate. I feel Dr Goh genuinely cares for my wellbeing and wants me to be in the best health possible.