1/5 Corinne N. 1 year ago on Google • 3 reviews
I’m
so
frustrated
and
defeated
after
the
experience
my
fiancee
and
I
had
here.
My
fiancee
bought
my
engagement
ring
here
and
when
we
took
it
to
get
sized,
we
discussed
different
options
to
customize
my
ring
since
I
had
some
sentimental
diamonds
I
wanted
to
build
into
it.
My
original
ring
was
a
solitaire
and
I
wanted
to
build
a
cluster
or
halo
of
stones
around
the
center
and
then
place
stones
in
the
band.
I
had
8
diamonds
from
my
grandmother’s
previous
engagement
ring,
which
weren't
enough
to
build
what
I
had
envisioned,
so
we
would
have
to
pay
for
three
additional
stones
of
the
same
size
at
about
$200
apiece.
Mark
originally
quoted
us
~$1800
total
for
this
job.
During
our
first
meeting,
I
mentioned
that
I
had
a
19k
white
gold
ring
with
26-27
individual
diamonds
in
it.
This
ring
did
not
have
a
center
stone
any
longer,
but
was
appraised
at
$7,000
by
another
jeweler
without
the
center
stone
in
it.
We
decided
to
return
a
month
later
with
this
ring,
since
Mark
said
we
could
use
the
material
from
it
to
build
into
my
ring
at
a
much
lower
cost.
Using
these
extra
stones
would
allow
me
to
save
my
grandmother’s
diamonds
too.
When
we
returned
with
the
additional
material
from
my
additional
ring,
I
thought
with
the
amount
of
material
I’d
brought
would
surely
be
enough
to
prevent
us
from
paying
a
ton
of
extra
money
out
of
pocket.
We
talked
about
designing
a
halo
and
placing
stones
in
the
band
of
my
ring
(the
same
thing
we
discussed
a
month
prior,
though
these
newer
diamonds
were
smaller,
yet
higher
quality),
and
the
cost
was
now
$2400
somehow.
We
then
discussed
just
placing
a
halo
around
my
center
stone,
and
I
was
fine
with
this
idea
since
I
knew
I
could
build
stones
into
my
wedding
band
later.
This
eventually
totaled
around
$900
out
of
pocket,
and
that
included
my
trading
of
the
additional
19k
ring
I’d
brought
AND
a
$300
store
credit.
But
by
this
point
in
the
conversation,
I
was
ready
to
leave
and
cry,
though
the
ring
we’d
agreed
on
what
I
was
wanted.
Nervous
and
feeling
cornered,
I
said
yes.
I
don’t
understand
how
the
cost
of
a
job
that
was
supposed
to
be
cheaper
the
second
time
around
managed
to
go
up
so
much.
Mark
never
seemed
willing
to
offer
explanations
on
the
numbers
he’d
drawn
up,
aside
from
the
fact
that
I
had
“only
about
$200
worth
of
gold”
when
I
know
at
least
7
grams
of
19k
white
gold
are
worth
more
than
that.
Plus,
$900
out
of
pocket
(minus
the
$300
credit
and
“$200”
in
gold)
does
not
sound
right
considering
I
supplied
27
VS1
diamonds,
out
of
which
8
would
not
be
used.
I’m
not
buying
the
fact
that
8
VS1s
were
worth
$400
when
Mark
told
me
I
needed
to
fork
out
$600
for
three
stones
(that
were
larger,
but
of
lower
quality)
a
month
earlier.
He
was
also
so
intimidating
that
I
was
afraid
any
questions
I
might
have
asked
were
stupid
questions
to
him,
given
his
over-explanation
to
me
about
what
a
split
shank
was.
He
was
really
only
nice
when
we
were
either
paying
or
leaving.
He
tried
to
buy
my
grandmother’s
diamonds
off
me
more
than
once
as
well.
Beyond
the
job
of
customizing
the
ring,
the
appraisal
of
the
new
ring
is
also
an
issue.
We
received
the
new
appraisal
for
the
customized
ring—lo
and
behold,
the
appraisal
is
the
same
as
before.
How
can
you
add
19
diamonds
of
higher
quality
than
the
center
stone
and
the
value
of
the
ring
doesn’t
go
up?
I
don’t
know
if
the
original
ring
was
overvalued
or
what,
but
something
doesn’t
add
up
here.
I'm
not
even
mad
about
my
ring--it's
actually
perfect,
but
not
for
the
cost
at
which
it
came.
I’m
fed
up
with
being
a
victim
of
not
just
poor
business
practice,
but
a
lack
of
honesty
and
transparency.
My
wedding
band’s
going
to
another
jeweler
in
the
future.
I
don’t
know
what
to
do
now
because
I
truly
do
love
my
ring,
but
this
experience
was
awful,
so
I’m
writing
this
review
with
hope
that
no
one
else
has
to
deal
with
this
again.
Maybe
posting
this
will
wash
my
hands
of
feeling
so
angry
about
the
situation,
but
I’m
not
dealing
with
Adamark
further.
