I had to rush my dog home with soap and cold. I scheduled self wash today at Woof Gang Apex location. After applied soap, the hot water stop running, there’s only cold water. I always use warm water during the winter. I went out ask help, waited about 5 minute, the lady told me because their groomer are using hot water all day, they can’t do anything about it if water runs out. What a word I got this answer, I was gonna ask if she can talk to groomer to let me rising my dog quick, she said she’s not allow to go inside grooming room. But when I ask my money back, she went inside called and told me they are waiting to replace the hot water tank. If they know that the water tank can not keep up, why keep taking the reservations. And why she’s lying. Never go this place again, the way the person handle it was not acceptable. My dog was whining cold and soapy.

We've had a great experience taking our mini Australian Labradoodle pup here for grooming. I 100% recommend for your pet's grooming. Pick up some cute treats from the bakery to reward your pets while you're there!

So many treats and toys to choose from - even dog-friendly baked goods like cookies and ice cream! I got my puppy a little birthday bone for his 1st birthday and he loved it. Definitely come here to treat your dogs!

Simply AMAZING! Taylor was awesome, I barely recognized my pup when she was done with her. So light and fluffy. Already booked my next appt!

My pup LOVES going here! Kaleigh has always been so wonderful with my dog. I have never been disappointed with any services we have gotten. Plus they have the cutest little treats for your pets! I love going here and would 100% recommend them!

Had my Bernese Mountain Dog's nails trimmed and paw fur shaved. I was in and out in 10 minutes. Friendly, efficient staff. I will continue to use their services.

I am extremely upset over my two face experience today. I had a work conflict and they called my wife and I was on my way. They said ok but the time I got there I got that my appointment was at 11:30 and that I will need to reschedule. Thanks for not telling my wife and me wasting my day on this. I will not ever recommend this place again. You said you called my cell but why didn’t you tell my wife that we had to reschedule then instead of waiting till I go there. Very unprofessional.

The self service dog wash is amazing and Kat the receptionist was wonderful she made our dogs feel special and excited to me there. I highly recommend going for a wash and if you buy the package deal you get the wash for an unbelievable price!!!!

We use this business to get our dog’s nails trimmed and get her de-shed every so often. They are always great to her and do a wonderful job, and are always accommodating. Our dog is anxious toward people and situations and they really go out of their way to make her feel calm.

We love Woof Gang! My Doodlebug is always so excited about her visits and looks so amazing after her appointments! All of the staff are so friendly and welcoming.

Our dog has been groomed at Woof Gang for a while now. We have been very pleased with Chases work as our boy needs some extra patience. He was scheduled for an appointment this morning as he stayed with family while we were out of town last week. I noticed he had some irritation and a sore on his neck and decided it would be best to take him to the vet and him not be groomed. I called to cancel as soon as they opened and had to leave a message. I tried to call multiple times up until his appointment time. I never got a call back and at 5:30pm got an email receipt for a $60 no-show fee. I called to discuss and the woman on the phone stated that she got the voicemail earlier and talked to Chase about the situation and he was “adamant” about charging us the fee. I completely understand that groomers work off of commission and we have always taken care of Chase monetary wise for how well of a job he does. We have also been loyal clients and was looking for some understanding that these unfortunate events happen sometimes. I did everything in my power to reach them prior to his appointment and believe that charging a no-show fee is wrong. I am very disheartened by this whole situation and will not be back to this establishment.

Great place with even better employees . Heather and Taylor have been amazing to my animals and listen to every “worry” I have about leaving them for grooming. Hope to never loose them.

My dog is a very high maintenance dog, anxiety and thick fur! She knows my groomer by name when I bring her here, and they have ALWAYS treated her with such care. When I’m away from my baby I know she’s in good hands. They do a wonderful job with her coat too, and are great with communication!

My dog is a rescue and gets separation anxiety away from me, but she absolutely loves Dominique and is a very happy girl when I pick her up. She smells great and has such a shiny coat. They do an amazing job on her nails. We drive from Durham to go here!

Horrible customer service. I walked in today with my dog to buy treats and I waited at the front desk ready to make a purchase for 10 minutes. The two women in the back would routinely look up at me through the window but never came to the front to ring me up. Getting frustrated being ignored, I started to put my items back and a third worker walked in- my dog started walking to the door and the worker said “are you leaving?!” To my dog, and I said “well nobody is here to help me pay so I guess we are” she just said Oh and walked to the back and ignored us. My dog and I drove the 20 minutes to Woof Gang Village district where we were met with smiling faces and great customer service. Never have I had an experience like this at a store. I highly recommend just making the drive to village district and support that store instead. I wish 0 stars was available but I guess Ill give them 1. Shame!

Love this place for our pups! Staff is always so nice and friendly. Great selection of pet goods. We use the self wash area and it always has everything we need to give a great bath to the dogs!

We’ve been taking our dog Swift there for a year now and they’re a great groomer. She gets a good bath and extra at a reasonable price. The treats are also really good and her favorites. We love how they have seasonal treats. They also carry a great selection of collars, leashes, toys, and accessories for you pets.

Heather Donegan is the nicest groomer ever! This location is super busy, so you have to book appointments in advance for Heather to be the groomer.

NO WALK INS - For anything. Could not use the self wash station and could not get my dogs nails cut. Other locations always take care of their customers when for walk in nail trim. Simple bath appointments take months to get. Appointments needed for ANYTHING. What customer service. Website is a lie for Apex location.

Spa days for our Wheaten are always great at Woofgangs Apex! We are always happy with the care of our girl, the results of her grooming and her return to us in a timely manner. The Apex location is always clean and the staff awesome!

Professional and best care and service! My dog is comfortable and always looks pristine after the grooming with Taylor.

We have experienced nothing but wonderful grooms, puppy love, and customer service from Woof Gang in Apex! Kalie is absolutely incredible and our pups put in love with her - the happiness is insurmountable when we walk through the door for their grooming!

We love Wolfgang!!!! We started at the Cary location 4 years ago, transferred to the apex location a little while later. Everyone is so kind and knowledgeable and most importantly our Girl is well taken care of.

I love taking my dog Teddy to this location, even though I live in Greensboro, I couldn’t imagine going anywhere else. Michelle is our girl!! She always takes good care of Teddy and he looks gorgeous every time!

I have been using WoofGang for several years and am very satisfied with my groomer. Michell has taken great care of my 14 year old Missy. She can be very cranky but Michell knows how to handle her. She is taking care of my other dog Lacy, who has severe anxiety but so far everything is fine.

The Apex Woofgang always does such a nice job caring for my pets when they go in for grooming. This was especially nice when our mini-Schnauzer was nearing the end of her run and was very sensitive to being handled. They were so gentle with her that I had no qualms leaving her in their care. Highly recommend!

Cute little pet store and quality grooming services. We've only scheduled one grooming appointment so far, but had a great first experience and are planning on going back.

I love Woof Gang Bakery and always feel confident leaving my ❤ dog ❤ in the capable hands of his groomer, Kalie. The company is professional, they are safe and careful with the dogs and they do a great job. It's an easy 5 🌟 🌟 🌟 🌟 🌟!

My lil guy had such a great time at Woof Gang! Fresh cut and a yummy treat!

Madison is always friendly and helpful on the phone, she’s like a ray of sunshine whenever we call. Heather has been doing our doodle’s grooming since Oct 2019. We couldn’t be happier with her expertise and care of our dog. She always makes him look fabulous and smell amazing. She’s really adept with facial styling, and she always does a fantastic job. Can’t say enough great things about Woof Gang in Apex. These folks are the best in the area!

Woof gang bakery & grooming in Apex is truly top notch. After moving here from NY, it took us a few missteps before a friend introduced us to Woof gang. The staff is super sweet. My dogs adore our groomer Dominique and when they are finished...they look perfectly coiffed. I couldn’t be more pleased with their services

I take both my dogs for dessert treatment. They do really good job.staff is great. I tell Maddison to make further appointments. I don’t have to worry she takes cate of it and call a day before for reminder.

I love this place! Kalie is the best groomer I have ever been to. She loves my fur baby. I feel good about leaving her there. She is very thorough and does exactly what I ask of her. Scheduling appointments and check out are always a breeze with Madison. Everyone that works there is so attentive, professional and super nice. The shop has all the best treats for your pup. Would recommend Woof Gang's to anyone.

Stopped into woof gang today with my two pups to use the self wash station, and I was highly impressed! The staff member that called me prior to my arrival was so informative and helpful! The booking process was a breeze and she was able to answer all of my questions in a very professional manner. The actual store is beautiful, there’s a wide variety of treats for sale.. I also love that behind the counter, you can see the groomers working on their dogs. Everyone was masked which was also a wonderful plus! This place is a dog owners dream, and again I cannot stress enough that the staff is so so polite and welcoming. In the private bathing area they provide a waterproof apron, towels, a zoom groom scrubby, shampoo, and a high velocity dryer. There’s also a ramp that you can use to get your pups in the tub! Great for pets with joint issues, or pups that are not a fan of being picked up. Where most self wash locations locally seem to charge a dollar per minute, you get an hour time block for your pet at an incredible rate! You really get the most bang for your buck! I will most definitely be returning to Woof Gang in the future. Thanks for being so awesome you guys! ❤️