1/5 Rehan K. 1 year ago on Google
This
is
the
worst
hotel
i
have
ever
been
to.Deserves
a
0stars
rating.i
had
booked
2
rooms
in
the
hotel(prior
to
my
vacation)
.I
received
noconfirmation
mail
and
i
had
no
option
but
go
to
the
hotel.
I
went
to
the
hotel
and
tried
checking
in
and
they
were
like"Sorry
Sir,you
have
no
reservation
here"
and
the
receptionist
asked
us
to
show
our
confirmation
mail.We
told
that
we
have
nt
received
it
yet
and
soon
afterwards"Sir
,your
booking
has
been
cancelled",(we
had
received
no
intimation
about
the
cancellation
either).They
said
that
all
the
rooms
were
booked,
and
said
that
only
their
cheaper
hotel
"Premiere
class
hotel
had
any
rooms,
we
had
no
option
but
to
stay
in
the
cheaper
Premiere
class
hotel(owned
by
the
same
group
and
next
to
it)for
the
rate
at
which
i
had
booked
the
more
expensive
Campanile
.The
next
week
i
had
again
booked
for
2
rooms.This
time
too
they
were
like"Sorry
Sir,you
have
no
reservation
here"
and
afterwards
again
repeated
the
same
sentence"Sir
,your
booking
has
been
cancelled.We
are
full,
you
can
go
to
our
other
hotel"
and
the
receptionist
again
asked
us
to
show
our
confirmation
mail
when
we
refused
to
go
.But
this
time
we
had
a
confirmation
mail
with
us
and
told
him
about
our
experience
last
week.The
receptionist
finally
gave
in
and
asked
if
we
are
fine
with
1
room.We
declined
the
offer.He
finally
gave
us
2
rooms.
The
thing
is
,they
offer
rooms
at
cheap
rate
in
the
site(when
we
book
early)i.e
at
the
rate
at
which
they
offer
Premiere
class
hotel(The
cheaper
hotel),but
their
normal
rates
for
a
room
is
way
more(overpriced),they
cancel
it
on
the
check
in
date
(Without
giving
any
sort
of
message
to
the
customers)and
say
"Sorry
Sir/Madam
,All
the
rooms
are
booked(Absolute
lie)"
and
the
customers
become
helpless
(they
know
our
situation)and
they
offer
the
rooms
at
their
Premiere
class
hotel
for
the
same
rate(The
cheaper
rate
at
which
you
booked
for
in
the
site
is
actually
the
rate
for
Premiere
class
hotel).They
basically
lure
in
customers
offering
great
prices
and
when
we
reach
there
.They
tell
us
that
our
booking
was
cancelled
and
offer
us
the
cheaper
Premiere
Class
Hotel.This
is
a
highly
unethical
business
model.They
are
big
frauds