Air Arabia Maroc image

Air Arabia Maroc

Tour agency

๐Ÿ˜  I booked a ticket in the official website Airabia, during the process i paid but i didn't get the confirmation the page start 2nd time after that I checked my account they debit my card two times i called the customer service they told me we will get your refund in 3 weeks max i didn't get nothing m... People often mention call,


Address

232 Bd Mohamed Zerktouni, Casablanca 20250, Morocco

Website

www.airarabia.com

Contact

+212 80-2000803

Rating on Google Maps

3.10 (172 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 adil el m. 6 years ago on Google โ€ข 91 reviews
    I booked a ticket in the official website Airabia, during the process i paid but i didn't get the confirmation the page start 2nd time after that I checked my account they debit my card two times i called the customer service they told me we will get your refund in 3 weeks max i didn't get nothing more than 3 weeks I called again the call cost about 1โ‚ฌ per minute they told me that the finance team returned your demande we will contact then again my case is not something difficult they should reimburse me in 5 to 7 business day now it's taking long this is the last time I book with Airarabia.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 S S. 6 years ago on Google โ€ข 77 reviews
    I do want to give you (0) make my way to airport flight been canceled without any notification to passengers ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • 1/5 luelss y. 6 years ago on Google
    Terrible customer services
    1 person found this review helpful ๐Ÿ‘

  • 5/5 khalil m. 3 years ago on Google โ€ข 44 reviews
    a warm welcome for all staff , and a well-organized trip.. I recommend it ..and encouraging flight prices between Malaga and Casablanca.

  • 1/5 Daniel 9 months ago on Google โ€ข 14 reviews
    Air Arabia Cabin Crew did not give me the pre-paid meal for my flight from Basel to Casablanca, when I asked them they said that hei have new crow and that their forgot the meal. They wanted to offer me a replacement in an open pack and unpackaged sandwich without specifying the shelf life and content, on my shown insert about this condition, the flight attendant wanted to offer me money, which they feared trouble if I reported it. I assume the crow ate the food, very embarrassing! The toilets were dirty and there was no paper, when I reported this to the male and female flight attendants Crow in the front of the cabin, both just said and didn't do it. I reported all this to customer service and asked for my money back for the food I paid for and didn't receive, they sent me a standard reply and they didn't respond to my request. I will publicize this experience everywhere and take legal action against Air Arabia, have evidence of everything.

  • 1/5 el ghali b. 8 months ago on Google โ€ข 9 reviews
    Too much delay

  • 1/5 Issam B. 10 months ago on Google โ€ข 8 reviews
    they don't refund money specially if you are Moroccan one of the worst places i have been

  • 4/5 Ahmed M. 1 year ago on Google โ€ข 7 reviews
    Good service, though the only issue is that they take time to answer the phone. Nonetheless they fixed my issue as soon as they answered.

  • 5/5 dilo b. 2 months ago on Google โ€ข 6 reviews New
    Great airline, good service. As long you follow the rules when it comes to your luggage, you'll have a great experience.

  • 4/5 younes ait a. 4 years ago on Google
    All was good except its soooo expensive to call their number :s

  • 5/5 Azeidddine I. 6 years ago on Google
    Good any way

  • 5/5 Monica L. 5 years ago on Google
    Good ๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€

  • 1/5 Ashraf M. 2 years ago on Google โ€ข 1 review
    In Morocco they are the worst, the main office in each city dont know more information and advice you to call the call center which you have to charge alot of money to call that csll center because I belive 2 minuts for more than one American dollar And after you call the automated answer and you have to wait your turn till the real person answer and solve the problem and you will find you spent at least $25 for call, that is ridiculous

  • 5/5 Dahnoun M. 5 months ago on Google โ€ข 2 reviews
    Excellent service


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