The worst starbucks i ve ever been in my whole life irresponsible stuff making fun of customers i asked for a frappuccino with coffee the barista with glasses prepared it without coffee and then when i told him he answered me with attitude that i asked without coffee and he didn t want to add shots of coffee then the other barista stepped in and he asked me if i want him to add coffee i said yes please then he took the cup and he added something i dont know what it is but for sure it s not coffee and he gave me a weird smile when i tried it i almost chocked from the bitterness i kept on coughing and they are laughing at me i will never forget this day i told him what did u add because this is not coffee and he just ignored me and the guy with the glasses started laughing and asking him what did u add and he showed him something behind the counter omg i felt soooo 😡😡😡humiliated i have never been treated this way in my life and the drink was 47mad the price is sooo exaggerated plus the service is the worst ever i dont know how they hire people like that what happened won t stop here because i know how yo take my right with the law

Clean and modern branch, staff is attendant and nice. Thanks to Hassan.

Friendly baristas

I always love to hang out in this branch of starbucks. They are super nice and hospitable. Great and fast services friendly staff! I kept coming back here almost every day bcoz its also in the heart of maarif so very convenient to everything. In between H&m and newyorker so when u tired shopping u come here rest and enjoy your coffee💙

Good service as usual. Nice staff...

Love it superbe

Ordered a cold Americano (on Glovo), got a hot one. Had to return it myself. The "Baristas" spend their time goofing around instead of focusing on their job. And in case you're wondering, coffee tasted bitter.

(Translated by Google) mium (Original) Mium

Very good. Excellent staff. But car parking is a problem. I went five times but couldn't find parking nearby at any visit.

Below international standards very un friendly under skilled staff

(Translated by Google) Excellent (Original) Excellent

Top

Maarif Casablanca : A lovely environment, super helpful staff. My barista's name was Omar. He hustled me; at first he told me he had no English, but still managed to get my order perfect. Would definitely come again.

If I could give no star I would, walked waited in line then I was told they are closed, then they served people after me. Horrible staff

Dirty place and staff is not motivated (staff asked to send their cv!)! Is there any manager over there?

I adore this shop

Brought my little niece, she was excited to see her name on the cup. Thing that didn't happen because the waiter had more important things to do then to ask for her name. For my Flat white the coffee was bitter. Upstairs is dirty and hot Not coming back any soon

Well, the location is nice and great in a very posh area. My big respect for MERIEM who really is a wonderful person with great customer service skills and high professionalism. Truly, a place to be visited more and more. All the best.

Meriem took good care of me .Joyful with great customer service skills and high professionalism.

This branch is so weirdo :) . the center of beggars and homeless . despite this branch is located in luxury Street where the lots of fancy shops, the drunken guys come to your table asking for money or foods Without any security. Olso peddlers and sales men . hold your cup ;)

Probably the best coffee place in Casa. The staff is super friendly especially meryem adib she’s so professional and nice to costumers, i also love the music choices very classy and relaxing, in general love the experience I recommend and the coffee to ofc ;)

Love the service in here! The waiters are just so kind and friendly. They take the time to make your order and always greet you with a smile!

Merieme is the best employee u got there, she welcomed us with a big smile made us feel comfortable

I had the pleasure of being served by an outstanding employee at Starbucks. Their attention to detail, warm demeanor, and genuine enthusiasm made my visit truly memorable. They went above and beyond to ensure my order was perfect, and their kindness brightened my day. Thank you for the exceptional service!

I like it here so much at starbucks Al massira, it is my favorite go to coffeshop , the staff are so freindly and kind; they never let wait so long for my order. and love my Iced caramel Macchiato <3

A very nice place, the toilets are clean, and the staff are very kind. Well done to them. It was a very nice day. Thank you Maryam🌹 for your kindness ♥️🌹

Its a friendly service,especially Hasan, when is there, i know that my coffe would be made perfectly with a smile on his face, and also if you come more than once, he remembers you and ask for your name. He is just a mood maker. For the place its so cook and not crowded exepy for the weekend which is a normal thing

Best Matcha latte by Meryam ❤️

The best ever frapotchino served by meryam thank your for customer service.

I was a usual customer, decided not to go there anymore. Employee Hassan kept harassing me and other clients(especially women) for months. I spoke to the employee through a proxy employee, no behavioral changes. I alerted the manager, despite talking to the employee, the manager was ineffective in altering his behavior since Hassan kept staring at me menacingly so I decided to leave for good. Employing sociopaths is beneath Starbucks.

In strategic place and street in Casablanca but the staff service is bad even the restroom you can't use it closed it for customers with key. The manger must change the staff urgently .

Best Starbuck in the entire city. Period.

It’s a really nice cofee, reminds me of Amsterdam, i love the team, and ut’s pretty comfy here. :)

Soufian gives toffy nut frapp excellent

Good service, great communication, well qualified.thank you Maryam for being a good waitress

Very nice place

The athosphere is calm and good but the people working there are terrible, very cold and not welcoming. I asked them twice (03/07/2022 @ 10 am) to reduce the AC because everyone inside were freezing and sneezing but they didn't care at all about my request. Whate a waste to invest millions of dollars in opening coffee shops and then give the management to careless people. Very disapointed.

(Translated by Google) Very good but a little expensive but otherwise very good coffee of all kinds with tasty melanges Chantilly caramel chocolate ..... (Original) Très bien mais un peu cher mais sinon du très bon café de toutes sortes avec de savoureux melanges Chantilly caramel chocolat.....

They speak English so that was really helpful for the experience. Raspberry cheesecake was good

It’s Starbucks, you know what to expect here. Also,they make iced coffees! It’s a rare but delicious thing here in Morocco.

(Translated by Google) A great place, except it's too tight and small (Original) Un lieu super,sauf que c est trop serré et petit

(Translated by Google) I love (Original) J'aime

(Translated by Google) Places to have a quiet hot drink with good music. Measures against respected covid (Original) Lieux pour prendre de la boisson chaude tranquille avec une bonne musique. Mesures contre covid respecté

(Translated by Google) Rude staff, unworthy Starbucks service (Original) Personnel impoli, service indigne de Starbucks

(Translated by Google) Unfortunately there are not enough places to have a coffee on site (Original) Malheureusement il n y a pas assez de places pour prendre un café surplace

(Translated by Google) Small terrace (Original) Petite terrasse

(Translated by Google) Impeccable service, very good quality of coffee and pastries. Only negative point: the outdoor space is small and beggars can move from one table to another and spoil your breakfast 😔 (Original) Service impeccable, très bonne qualité du café et des viennoiseries. Seul point negatif: l'espace extérieur est petit et des mendiants peuvent passer d'une table à une autre et gâcher votre petit déjeuner 😔

(Translated by Google) Everyone knows It's perfect! (Original) Tout le monde connaît C est parfait !

(Translated by Google) Medium .... without more (Original) Moyen....sans plus

(Translated by Google) Great (Original) Super

Not to complain, good time with a good coffee

Incredible place, friendly and responsive staff. Nothing to complain here. It's just a little bit expensive but it's not really about this particular branch or staff. The prices are pre-defined and everyone who visits Starbucks knows what to expect since it is a well-known brand.

Excellent experience I was there for 4 hours doing my work ... the ambience is so cool and the service was so good very affordable for the price and bathroom very clean and location was so good. ... so neat you can easily find a place for parking just in front of the shop location is nearby famous hotels and central areas . . .

Beautiful place quick service and kind staff

Bad and very slow service

Great service,,kind and fast

great location and friendly stuff fresh

EVERY time I go to this Starbucks I feel like the personnel is sleeping. It takes about 15 min to get a coffee and a muffin with NO queue. 15 minutes to take 1 order and prepare 1 coffee. Extremely bad service.

(Translated by Google) Quality of service but lack of uncomfortable places and chairs (Original) Qualité de service mais manque de places et chaises inconfortables

Excellent service, yummy strawberry shake.

(Translated by Google) It's Starbucks. the place is a little small, like taking coffee and leaving. (Original) C'est du Starbucks. le lieu est un peut petit, du genre à prendre le café et partir.

(Translated by Google) Small starbuck but with a service of very good quality, cheap price for a starbuck. (Original) Petit starbuck mais avec un service de trés bonne qualité, prix pas cher pour un starbuck.

Good

(Translated by Google) I love coffee and the setting. (Original) J'adore le café et le cadre.

(Translated by Google) Table cleaning too slow. Only once was my drink consumed. Under effective? Organization? (Original) Nettoyage de table trop lent. Ne s'est fait qu'une fois ma boisson consommée. Sous effectif ? Organisation ?

I Loved that place

(Translated by Google) Very warm welcome with pleasant and relevant advice on a coffee (double espresso shot with white chocolate 😋). Very appreciated, thank you! (Original) Accueil très chaleureux avec un conseil agréable et pertinent sur un café (double shot expresso avec chocolat blanc 😋). Très apprécié, merci !

(Translated by Google) Internet is good for spending time (Original) 인터넷빨라서 시간보내기 좋아요

(Translated by Google) In a word: Starbucks! Nothing to add, we will regret the lack of the Granola bar, a must for breakfast! (Original) En un mot : Starbucks ! Rien d'autre a rajouter , on regrettera quand même le manque de la barre Granola , un must pour le petit dej !

(Translated by Google) I love this Starbucks (Original) Me encanta este Starbucks

Perfect

(Translated by Google) Starbucks a safe bet. Well located and clean. (Original) Starbucks une valeur sûre . Bien situé et propre.

(Translated by Google) Regular and uncomfortable sessions. The place is very crowded and small. Smoking is allowed in the place, which causes suffocation. I do not recommend staying there for more than an hour. Parking is difficult to find. The place overlooks a public street. Prices are reasonable to me as a tourist. Good good hygiene. Self-service means you take your order yourself and sit at a table. - My visit was in the cold season and the atmosphere was beautiful (Original) - جلسات عادية وغير مريحة. - المكان مزدحم وصغير للغايه. - التدخين مسموح بالمكان مما يسبب الأختناق. - لا أنصح بالتواجد به أكثر من ساعة. - يصعب وجود مواقف للسيارات. - المكان يطل على شارع عام. - الأسعار معقوله بالنسبه لي كسائح. - النظافه على مد البصر جيدة. - الخدمة ذاتيه يعني إنت تأخذ طلبك بنفسك وتجلس على طاولة. - زيارتي كانت في موسم البرد وكانت الأجواء جميلة

Best Starbucks in Morocco

(Translated by Google) Friendly staff, (Original) Personnel sympa,

(Translated by Google) My husband and I have been to American starbucks and Worldwild, will just say that what we are served here is anything but starbucks (the worst drinks we have ever tasted). No matter how hard we try to follow what they are preparing for us and to explain to them afterwards that this is by no means what is done elsewhere. In vain. Big disappointment for Starbucks fans. (Original) Mon mari et moi ayons connu les starbucks Américains et Worldwild, dirons tout simplement que ce qui nous est servi ici est tout sauf du produit starbucks (les pires boissons qu'on a jamais goûté). On a beau essayé de suivre ce quils nous préparent et de leur expliquer par la suite que ce n'est nullement ce qui se fait ailleurs. En vain. Grosse déception pour des amateurs de Starbucks.

(Translated by Google) Correct without more (Original) Correct sans plus