Clinique ORL Beauséjour image

Clinique ORL Beauséjour

Otolaryngology clinic

😠 Bad clinic with slow service. people come after and enter while you are waiting your turn and you can't even know if these people are coming for consultation with another doctor other than yours People often mention pour, clinic, doctor, patients, respect, clinique, consultation, operation, dans, avec,


Address

198 Bd Ghandi, Casablanca, Morocco

Contact

+212 5229-94241

Rating on Google Maps

2.70 (79 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: pour (15) clinic (8) doctor (8) patients (8) respect (8) clinique (8) consultation (7) operation (7) dans (7) avec (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fatima-Ezzahraâ H. 5 years ago on Google
    (Translated by Google) Bad clinic with slow service. people come after and enter while you are waiting your turn and you can't even know if these people are coming for consultation with another doctor other than yours (Original) Clinique nul avec un service lent . les gens viennent après et entrent pendant que toi tu attends ton tour et tu ne peux même pas savoir si ces gens viennent pour consultation avec un autre médecin autre le tien
    11 people found this review helpful 👍

  • 1/5 Kawtar D. 2 years ago on Google
    (Translated by Google) Consultation with the anesthesiologist Dr. Fenane for a planned surgery at the Beausejour clinic. Operation which I immediately canceled after my consultation with this doctor who appears to have come out of Jupiter's thigh. Above all, do not ask him to reassure a patient who is going to have an operation, he does not have time for that. Arrogant and rude, it took 2 minutes for him to become aggressive and condescending after simply asking him if he was confident in the planned operation 2 days later considering, it seems, that this question constituted an offense to his immense talent. As for the clinic itself, it seems to be trampling on the principle of confidentiality and patient personal data leaving its archives and patient files stored in fully open boxes in the middle of the corridor and in front of the waiting room. , in plain view and showing without any difficulty the names, first names and other information relating to the patients. For those who have a choice and for whom respect, dignity and confidentiality are important concepts, I can only advise you to consult elsewhere. For others, may God protect you! (Original) Consultation effectuée avec l’anesthésiste Dr. Fenane en vue d’une opération de chirurgie prévue a la clinique Beausejour. Opération que j’ai immédiatement annulée après ma consultation avec ce médecin qui semble être sorti de la cuisse de Jupiter. Ne lui demandez surtout pas de rassurer un patient qui va se faire opérer, il n’a pas le temps pour ça. Arrogant et malpoli, il aura fallu 2 minutes pour qu’il devienne agressif et condescendant après lui avoir simplement demandé s’il était confiant dans l’opération prévue 2 jours plus tard considérant, semble-t-il, que cette question constituait une offense à son immense talent. Quant à la clinique en elle-même, elle semble piétiner le principe de confidentialité et données personnelles des patients laissant ses archives et dossiers de patients entreposés dans des cartons entièrement ouverts en plein passage au milieu du couloir et en face de la salle d’attente, à la vue de tous et faisant apparaitre sans aucune difficulté les noms, prénoms et autres informations relatives aux patients. Pour ceux qui ont le choix et pour qui le respect, la dignité et la confidentialité sont des notions importantes, je ne peux que vous conseiller d’aller consulter ailleurs. Pour les autres, que Dieu vous protège !
    9 people found this review helpful 👍

  • 1/5 Mariam N. 2 years ago on Google
    C pas une clinique c un souk! Aucune distanciation ni respect des mesures sanitaires, un nid à bactéries. A eviter! Personnel pas qualifié, très très mal poli et détestable. Très matérialiste car ils encaissent l’argent à l’arrivée ! De longues heures d’attente dans des salles d’attentes comme des bidonvilles, sans aucune prise en charge par le personnel. Aucun respect pour les patients et aucune empathie.
    9 people found this review helpful 👍

  • 1/5 kenza s. 5 years ago on Google
    (Translated by Google) To flee. No sense of service from the reception. 4 assistants who speak loudly and who almost came to blows after an argument. After an hour of waiting I get up to find out more or less in how much time I will spend ... and the surprise, the lady tells me that the doctor has not yet arrived. (It doesn't arrive until 4:30 p.m. when I threw it down before 3:40 p.m.) Lack of respect and correction, she should have informed me when I arrived. At least I will have had the choice to wait or not. Result, I lost more than an hour for nothing since I did not pass. There were at least 8 people before me, I would have had more for 2 hours. To flee to flee to flee! (Original) A fuir. Aucun sens du service des l accueil. 4 assistantes qui parlent fort et qui ont failli en venir aux mains après une dispute. Après une heure d attente je me lève pour savoir plus ou moins dans combien de temps j allais passer... et la surprise, la dame me dit que le médecin n'est pas encore arrivé. (Il n arrive qu a 16h30 alors que jetais la bas avant 15h40).Manque de respect et de correction, elle aurait dû m en informer à mon arrivée. Au moins j aurai eu le choix d attendre ou pas. Résultat, J ai perdu plus d une heure pour rien puisque je ne suis pas passée. Il y avait au moins 8 personnes avant moi, j en aurais eu encore pour 2h. A fuir fuir fuir!
    9 people found this review helpful 👍

  • 1/5 Atoum M. 5 years ago on Google
    (Translated by Google) No clinical, they rejected the operation of my father simply because they are afraid or unable to operated. What are you serving as a clinic? (Original) Nul clinique, ils ont rejetés l'opération de mon père simplement parce que ils ont peur ou bien incapable d'opéré. A quoi vous servez comme clinique ?
    7 people found this review helpful 👍

  • 1/5 Lait M. 2 years ago on Google
    (Translated by Google) I do not recommend going to this clinic we just canceled the operation because of a certain fennani of anesthesia he is a poorly polite materialist and lah yakhod fih lhak (Original) Je déconseille d'aller à ce clinique on viena d'annuler l'intervention a cause d'un certain fennani de anesthésie il est matérialiste mal polie et lah yakhod fih lhak
    6 people found this review helpful 👍

  • 1/5 Sanae K. 3 months ago on Google • 24 reviews New
    Nuuuuul doctor who works like a rebot and lacks equipment

  • 4/5 Elias A. 6 years ago on Google
    (Translated by Google) ENT consultation, there were people but I went very quickly, in less than 10 minutes! I was made to wait in a nicely decorated waiting room. The staff were professional and very courteous, it's nice. Doctor Berrada Sunni serious and attentive. (Original) Consultation ORL, il y avait du monde mais je suis passé très rapidement, en moins de 10 mn ! On m'a fait patienter dans une salle d'attente joliment décorée. Le personnel était professionnel et très courtois, c'est agréable. Le docteur Berrada Sunni sérieux et à l'écoute.
    5 people found this review helpful 👍

  • 1/5 Dean K. 1 year ago on Google • 8 reviews
    Very bad experience and unqualified staff
    3 people found this review helpful 👍

  • 5/5 tarik e. 1 year ago on Google • 19 reviews
    I had an excellent experience at this clinic. Excellent staff and doctors!

  • 3/5 mounir f. 5 years ago on Google
    (Translated by Google) For me, an anesthesiologist is below the standard. He was late for the first meeting before the operation date. I don’t know why he should meet him when he ought to pay. 200dh To meet before conducting the tests for the child, when he came after 3 hours of victory, I told him: We waited and waited for a long time for a response, saying in a loud voice and street style to your admirer if your son was shaken by your condition, I said, and God is witness. . The funny thing is that after kneading, we asked 2 questions about the child, and he put a heartbeat pad over the clothes, and everything was good. If I knew that it was a matter of money, I would have given him more than they ask, and my time would not be wasted. I know, I am a doctor of anesthesia, it depends on the tests For Dr. Mukouar, he is kind and good and treated very well. (Original) دكتور البنج بالبنسبةً لي دون المستوى تاخر علينا في اول لقاء قبل الموعد العملية لا ادري لمادا يجب لقاءه حين يجب دفع. 200dh للقاء قبل اجراء التحاليل للطفل حين أتى بعد 3 ساعات من الانتصار قلت له لقد انتظرنا واطال الانتظار ردا قائلا بصوت عال وأسلوب شارع الى معجبكم حال هز ولدك أوسير بحالك فقلت والله شاهد لم ارفع صوتي انه من حقي ان اشتكي فأعاد ما قال وبصوت مرتفع ودون مستوى الطبيب . والمظحك انه بعد دلك سالنا ٢ أسئلة عن الطفل وضع له سناطة دقات القلب فوق الملابس تم قال كل شيء جيد . لو علمت انها مسألة فلوس لأعطيته اكتر مما يطلبون ولا يضيع لي وقتي . اعلم انا دكتور البنج يعتمد على التحاليل بالنسبة للدكتور مكوار طيب وجيد ومعاملة ممتازة .
    4 people found this review helpful 👍

  • 1/5 Fairouz B. 1 year ago on Google
    L'accueil n'est pas du tt professionnel, elle nous disent que le médecin quittent a 13h, on se présente a 12h50 elle commence a hurlé, refuse d appeler le médecin, commence a dire c mercredi on doit quitter, c pas du tt une façon respectueuse, c comme si elle va nous offrir la consultation, attitude d'accueil zero
    4 people found this review helpful 👍

  • 1/5 Ghita B. 3 years ago on Google
    (Translated by Google) The assistants and nurses are rude, so vulgar is disgusting. (Original) Les assistantes et les infirmières sont malpolies, d’une vulgarité pas possible c’est écœurant.
    3 people found this review helpful 👍

  • 1/5 KHADIJA M. 2 years ago on Google
    (Translated by Google) I advise against, especially DR.YOUSSFI, lack of professionalism and commitment to his patients. (Original) Je déconseille, surtout DR.YOUSSFI, manque de professionnalisme et du l'engagement envers ses patients.
    3 people found this review helpful 👍

  • 3/5 Rabie B. 3 years ago on Google
    Clinique ORl
    3 people found this review helpful 👍

  • 1/5 Omaima E. 5 months ago on Google • 6 reviews
    one of the nurses literally dragged me around barefoot only few hours after my surgery
    1 person found this review helpful 👍

  • 1/5 Lina B. 1 year ago on Google
    Salam Je suis très déçue personne ne répond au téléphone ni jour ni nuit sachant que j'avais une urgence terrible et quand je suis arrivée à la clinique il y'avait aucun médecin. Une urgence a 3ibada lah
    2 people found this review helpful 👍

  • 1/5 Ad g. 1 year ago on Google
    J'ai eu une experience avec cette clinique mais vraiment désastreuse.. je deconseille à fond.. acceuil catastrophique, personnel incompetent et surtout inhumain.. on vous traite la-bas comme un objet et non pas comme un patient ou pour le moins comme un humain.... honteux
    2 people found this review helpful 👍

  • 5/5 imane a. 1 year ago on Google
    J'ai fait une opération a mon fils de 3an avec monsieur l youssoufi.rien a dire tout était impeccable.merci bcp
    1 person found this review helpful 👍

  • 5/5 Mhammed alami A. 2 years ago on Google
    (Translated by Google) A very beautiful and very wonderful place in which the reception of customers is very wonderful, thank you (Original) مكان جميل جدا ورائع جداً فيه استقبال الزبناء رائع جدا وشكرا

  • 2/5 Nadia A. 1 year ago on Google
    (Translated by Google) No respect for clients or appointments (Original) Pas de respect ni pour les clients ni pour les rendez vous

  • 1/5 Kamal A. 2 years ago on Google
    (Translated by Google) I am dissatisfied. The ENT I will not say his name, advised me an Operation, and gave me medication for 15 days and come back after to decide on the operation, after I found a lot of difficulty to fix an appointment for the control, given the change of program in the last hours of the Doctor. I decided to go see another ENT on bd Abdelmoumen, this one, detected an infection in a point in my ear, and cooked this point with silver nitrate and cleaned my ear. while the first did not even notice the ear. I'm fine hamdolah. I totally advise against this Center, it's a waste of time and money and not even a good welcome!! (Original) je suis insatisfait. L'ORL je ne dirai pas son nom, m'a conseillé une Operation, et m'a donné des medicaments pour 15 jrz et revenir apres pour trancher sur l'operation, après j'ai trouvé bcp de difficulté pour fixer une rendez vous pour le controle, vu le changement de progrmme aux denieres heures du Medecin. j'ai decider d'aller voir un autres ORL sur bd Abdelmoumen, celui là, a detecter une infection dans un point dans mon oreil, et a cuit ce point par le nitrate d'argent et a nettoyé mon oreil. alors que le premier n'a meme pas notoyé l'oreil. la je vais bien hamdolah. je déconseille carrément ce Centre, c'est une perte de temps et d'argent et même pas un bon acceuil !!

  • 1/5 Fatima I. 1 year ago on Google • 1 review
    The reception is catastrophic, incompetent staff, the anasthetist who welcomed us this morning is not professional. I hope you will work on reception, people pay their money to be treated well otherwise we would have had to queue in public hospitals!
    10 people found this review helpful 👍

  • 1/5 M C. 4 months ago on Google • 1 review
    I agree with the negative opinion of a patient on the anesthesiologist's behavior. I too had to cancel my operation immediately after consulting this doctor who I find very arrogant and rude: I enter the consultation room, he was sitting with his back turned, I say hello doctor, he doesn't even respond and worse still doesn't even deign to turn around. Instead of being kind, calming and reassuring, personally, I find this anesthesiologist very haughty and contemptuous in his response.
    5 people found this review helpful 👍

  • 1/5 Maryam L. 1 year ago on Google • 1 review
    Very rude and unprofessional receptionist staff. Wasting time and money .. I don’t recommend this clinic. We ve been told by dr to have a surgery fortunately we went to have a check up with another doctor and Allhamdullillah no need for that surgery at all. Kaynin gzara u receptionist very rude o kat3yt lihom kayb9aw ykherju 3inihom u lkhdma walou 2 mois u homa mch7fina 😡 hassbiya lah wa ni3ma lwakil.. very unqualified doctors, assistance and nurses👎👎
    4 people found this review helpful 👍

  • 1/5 S S. 3 months ago on Google • 2 reviews New
    I had the worst experience with this Beautiful clinic I don't recommend it 👎0 deal
    4 people found this review helpful 👍

  • 1/5 Asmaa �. 1 year ago on Google • 1 review
    The entrance is nice and clean, once you stepped in it ‘s a Souk , the receptionists :rude disrespectful and loud you name it . At least 50 patients were waiting and the Dr I was supposed to see wasn’t coming this day. Run Run as fast as you can. The worst experience ever
    2 people found this review helpful 👍

  • 5/5 Ouifak AIT L. 3 months ago on Google • 2 reviews New
    Thank you very much to all the staff who were up to the task And big thanks to Professor Mokrim


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