3/5 Robin S. 1 year ago on Google
My
mom
and
I
went
to
this
establishment
on
July
23rd
this
year,
as
she
was
paying
me
a
visit.
I
had
heard
many
positive
things
about
this
place
and
thought
this
might
be
the
perfect
place
to
round
up
her
stay
here.
And
mind
you,
the
food
and
the
waiters
that
attended
us,
an
elderly
gentleman
and
young
man
in
his
20's,
were
most
respectful
and
smiley
taking
care
our
stay
was
as
good
as
possible.
Unfortunately,
the
way
our
visit
started
meant
our
stay
could
simply
not
be
perfect.
As
we
entered
the
restaurant,
a
receptionist
welcomed
us
with
a
rather
surprised
face
to
see
people
entering
the
place
not
wearing
a
tuxedo
and
a
evening
gown.
Note
we
were
all
but
wearing
a
training
suite
or
a
borat
bathing
suite.
When
we
enquired
about
whether
a
table
was
available,
the
receptionist
stated
they
had
to
go
check
the
reservations
list
in
order
to
give
us
a
response,
which
is,
of
course,
totally
fine.
However,
they
just
went
halfway,
spoke
to
another
guest,
a
man
in
his
70's,
obviously
looking
for
a
table
to
sit
down,
too.
After
a
brief
chat
they
turned
right
back
to
us,
told
us
all
tables
were
booked
out,
but
one.
Leading
us
out
to
the
terrace
(marvellous
view
no
doubt)
and
to
the
table
in
the
farthest
corner.
The
downside
about
the
table
outside
was
the
wind
that
virtually
swept
the
salt
off
the
fish
and
cooled
our
food
down
in
minutes.
The
fact
that
the
receptionist
did
not
go
all
the
way
to
check
if
all
tables
were
booked
that
night
is
dissatisfying
at
a
certain
point,
though
as
a
human
being
myself
I
know
we
sometimes
don't
want
to
go
all
the
way
-
nobody's
perfect.
However,
the
fact
that
while
we
were
having
dinner
the
receptionist
welcomed
several
guests
and
offered
any
table
they
preferred
was
what
actually
made
me
feel
like
some
second
class
guest,
which,
as
someone
who's
worked
in
customer
care
for
years,
is
the
ONE
thing
people
working
in
the
people
business
need
to
look
after
at
all
times.
I
was
not
going
to
make
any
fuss
out
of
this,
however
told
the
receptionist
they
might
want
to
work
on
either
their
lying
skills
or
walking
skills.
Seriously
though,
had
the
10
additional
meters
been
walked,
we
would
not
have
felt
like
some
dogs
placed
outside.
Hence
the
three
stars
as
everything
following
this
bumpy
start
to
our
visit
was
exquisitely
good.
Please,
if
you
take
times
to
read
these
recessions,
communicate
them
to
employees
as
little
things
like
these
determine
the
verdict
on
a
stay
in
your
establishment.
Thank
you,
though
we
will
certainly
not
be
coming
back.
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