Featured Reviews


Frequently mentioned in reviews: hotel (46) room (20) good (20) location (19) staff (19) rooms (18) great (18) view (15) nice (14) breakfast (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 S S. 8 months ago on Google
    Excellent location. Nice rooms with adequate facilities in the hotel. Very reasonable pricing for all the services. Our room was cleaned every day without reminders. Breakfast was sufficient in quantity and sufficient variety. The only negative point is a very small roof-pool and almost constantly occupies sunbeds upstairs.
    2 people found this review helpful 👍

  • 5/5 Jamie M. 10 months ago on Google
    This is an excellent hotel. Location is amazing especially with a sea view room. The rooms are modern, very clean and comfortable and the staff are very friendly and welcoming. The rooftop bar is an ideal place to chill out in the afternoon with friends. Will definitely be returning to Hotel Baia.
    2 people found this review helpful 👍

  • 4/5 Lucas D. 1 year ago on Google
    Staying at Hotel Baia was a great experience. Some elements of hotel are dated like the pool, but it was still a good stay. The beds are VERY firm, so if you don't like that perhaps seek alternative accomodations. However, I still slept well and it was quiet at night. The real highlight of the stay was the breakfast. This is the best hotel breakfast I've ever eaten. I don't know if this is the norm for Europe but in Canada the hotel breakfasts come nothing close to what was offered at Hotel Baia. I hope they never change that experience because it was very pleasant.
    1 person found this review helpful 👍

  • 4/5 Koyel S. 10 months ago on Google
    Lovely location with great view..clean and comfortable. Breakfast options were good enough. A few places where there's room for improvement. But overall, very good.
    1 person found this review helpful 👍

  • 4/5 Al S. 1 year ago on Google
    VERY nice hotel. Nice/modern rooms. Clean. FANTASTIC location!!! In the heart of the city and across from the beach. Very friendly staff. Stayed here 2 nights. The room I booked was HUGE. 2 rooms with 3 beds. It was literally like an apartment/flat. I was solo but the room was big enough to fit 4-5 people. I give it 4 stars for 2 reasons. 1 - Unfortunately the bed wasn't that comfortable. The sheets and blankets (in my room anyway) were rough. Definitely not hotel worthy. This can definitely be improved and then all would be perfect. 2 - My room (which was a City view room), was located across from a place where they played music until 2-3am. I love music, but this was a bit too much. That said, I would definitely recommend this hotel. You get a lot for the family Suite.
    1 person found this review helpful 👍

  • 5/5 Jay D. 1 year ago on Google
    Stayed a while back during lockdown. What a lovely hotel! Great views and friendly staff. Perfectly located to all local amenities. Great hotel for a great price. Will definitely return!
    1 person found this review helpful 👍

  • 5/5 JBR W. 1 year ago on Google
    Baja We chose Hotel Baia knowing a major update was underway. It did not bother us in the least. Baia’s location is superb with the sea views you came to Cascais for. Breakfast is varied and plentiful and service is attentive and professional. The staff from front desk, to wait staff to housekeepers were superb. Their congeniality and interest in hospitality is clear. Very helpful with whatever your question or needs may be. We will stay right here for our next visit.
    1 person found this review helpful 👍

  • 5/5 Angela A. 11 months ago on Google
    A very good hotel. Recently refurbished rooms. Very friendly staff and a good breakfast. There is a lovely view from the hotel of the harbour.
    1 person found this review helpful 👍

  • 5/5 Richard S. 11 months ago on Google
    Hotel right on the beach. Beautiful balcony to sit. Very clean rooms with brilliant service. The pool on the roof is fabulous
    1 person found this review helpful 👍

  • 5/5 Conrado A. 1 year ago on Google
    Stayed at the hotel for three nights. Very quaint decoration and each room with its own individual split A/C unit. Rooms can be kept cool after a hot day hiking or at the beach. The hotel has its own private beach, but you need to pay to use the umbrellas and chairs, so keep that in mind. Easy access to/from the train station, with a decent number of good restaurants near by.
    1 person found this review helpful 👍

  • 5/5 KirkandMimi F. 4 months ago on Google
    We had a fantastic corner room with two balconies that offered amazing views all around. The room was spacious and had a separate sitting or living area. Service at the front desk was efficient and friendly, breakfast was good and service in the restaurant was great. Cascais is wonderful and we enjoyed our stay.
    1 person found this review helpful 👍

  • 5/5 paul r. 5 months ago on Google
    We have enjoyed everything about our visit to Hotel Baia. The central location right on the harbour and close to great restaurants and all the tourist sights made it a great choice. All the staff were friendly and attentive. Our room was clean & comfortable and we slept well. The terrace bar and restaurant was excellent and was a perfect place for people watching and unwinding as the sun goes down. Lunch and evening meals were delicious. Overall it definitely felt more like a four star experience. We are returning home tomorrow after a wonderful holiday in Cascais and have no hesitation recommending the resort, or this excellent hotel.
    1 person found this review helpful 👍

  • 4/5 John S. 4 months ago on Google
    This is an older hotel that has, in the main, been well renovated but the room sizes reflect it's original construction, hence the 4 stars. In all other respects, I can't fault it, bearing in mind that it doesn't pretend to be a 5 star hotel! The service delivery, throughout the hotel is absolutely first class and the position cannot be bettered. Will be back.
    1 person found this review helpful 👍

  • 5/5 David C. 6 months ago on Google
    Lovely Hotel with outstanding views! Located in a quaint part of Cascais on the beach front, this hotel is perfect for families or groups of friends or family! The evening restaurant serves the best fish soup I have ever had, but also has fantastic bar food in the day for after you've had a swim in the pool.
    1 person found this review helpful 👍

  • 4/5 Guilherme S. 7 months ago on Google
    Very good hotel, it feels better than other 3 stars hotels. Amazing location and breakfast buffet; clean and comfortable bedrooms. Soundproof isn’t the best, you can hear the cleaning staff or guests walking by on the corridor. Bedrooms cleaning starts quite early and if you are staying on the first floor you can hear the staff setting up restaurant for breakfast. Most of the staff is very nice - at check in and at pool bar not the best experience.
    1 person found this review helpful 👍

  • 5/5 Charlotte Q. 7 months ago on Google
    We really enjoyed our stay in Hotel Baia. The hotel has been recently renovated and the rooms are modern and very clean. We had a sea view room with a balcony with gorgeous views over the beach. The rooms are well equipped with a safe, fridge, air con and walk in shower. The breakfast had plenty of lovely options with cooked food, fruit, pastries, pancakes, jams, juices and hot drinks. The hotel is in the centre of Cascais and in walking distance of everything. The staff were very friendly and accommodating. The roof top terrace was lovely for relaxing with a drink. There aren’t many sun loungers for the size of the hotel but there are also cushioned seats and tables and chairs as an alternative. The pool is covered, behind the sun loungers, but this didn’t bother us. Overall, a fantastic stay and would highly recommend!
    1 person found this review helpful 👍

  • 4/5 Stanislav Y. 3 months ago on Google New
    Hotel in the bay. Small but cozy rooms. There is a large restaurant with a bar. There is a small pool on the roof, at this time the water was cold. If you choose a room overlooking the bay there is a beautiful panorama. There is breakfast, with a simple buffet without frills.

  • 4/5 FPM 8 months ago on Google
    Nice hotel with a great view of the water. Central location so very walkable to everything. I took off a star because for a “luxury” hotel how do you not have an ice machine? I know this is europe but you need ice machines in your hotel. I had to go to the bar to get ice and the bartender was nice enough to give me ice but she said they usually charge for a bucket of ice? Wow - step up your game, differentiate yourselves from all the rest and provide ice for your guests.

  • 4/5 Brian S. 8 months ago on Google
    Great hotel, with a great location. Breakfast is pretty good, but not great. My main gripe is the parking lot. It can be used by both hotel guests and the general public. The front desk say “you will always have a space”, but what they don’t tell you is that you have to wait for a space to be available before the gate will open for you. Spent 15-20 minutes waiting for a space one day.

  • 3/5 Markku L. 6 months ago on Google
    Huoneet hyviä,siivous toimihyvin,parkkihalli on hyvä,vastaanotto on hyvä. Mutta alakerran ravintolan palvelu on 1 tähden arvoista. Tänään pyysimme illalla laskun sen saaminen kesti 25min ja kun huomautimme laskua tuoneelle henkilöllä hän keskusteli siitä henkilölle keneltä pyysimme laskua alunperin niin hän vain naureskeli tiskintakana, todella ala-arvoista toimintaa. Olemme asuneet tässä hotellissa myös aiemmin ja silloin kaikki toimi loistavasti. Nytkin asuimme 5 päivää ja viimeinen päivä pilasi kaiken. And hotel do not give standard review for this, your service was bad and there was only customers in3 table at 930 pm. Now we understand why you have only 3 stars. Whit this service you do not have one star More. We travel this time 4 weeks in portugal and this was only bad place. We allso tavell about 12 weeks every year and realy not come back your hotel if you under testimate clients. Thats all.

  • 2/5 Xavier van L. 1 year ago on Google
    Not impressed. Location is good at beach front, but most personnel is grumpy or uninterested, presents vague advice on bike rental. Noise from Irish pub kept us awake with room at the back. Room was not clean with mold (see photos) at the start. Reception did not apologize but answered “must be the weather”. Glass on juice bottle broken, salt and pepper not on the table. Lack of attention is everywhere. Pool and roof top terrace were good. Price was acceptable in February. Overall very mixed feelings.

  • 4/5 Mercedes B. 11 months ago on Google
    Great location, right in the middle of everything, easy to navigate a weekend away from the hotel, the beach is across the road. The rooms were great we had a really good triple which has two rooms. Terrace is gorgeous for drinks overlooking the seafront, some of the team could be a little friendlier but overall really good stay.

  • 3/5 David B. 1 year ago on Google
    Just visited restaurant for Sunday brunch which is self service Good selection of foods, reasonable quality. I wasn't personally keen on their new interior design and layout, from memory I thought the former layout was more customer friendly. Reasonable unique price.

  • 3/5 Irene Compte (. 1 year ago on Google
    Good quality-price balance, location is great in front of the beach and right in the old city center, close to bars, restaurants and shops. Rooms are nice and sufficiently spacious, and quite silent considering proximity to busy streets (on the back side). Breakfast buffet is generous. Rooftop terrace and swimmingpool are a plus. Staff were nice and professional.

  • 3/5 Wael A. 2 years ago on Google
    No kettle in rooms, safty box with missing locks, you need permission to use, and no iron or board available. A cup with hot water costs 2 euros!!! Rooms are small but the views were amazing.

  • 4/5 Pedro S. 2 years ago on Google
    Great hotel over the Cascais Bay. Good rooms, confortable and spacious. If possible choose room with sea view. And don't miss the breakfast

  • 1/5 Meghan L. 2 years ago on Google
    Had a terrible experience with the manager on the rooftop. Had no idea we couldn’t bring food in (as it’s not a restaurant upstairs… just a tiny bar & pool deck) plus we ASKED about getting food a couple days earlier & they said they didn’t have any. The manager came up, told us we couldn’t eat outside food there & it was rude to think we could, then when I said we asked & they said they didn’t have food he just brought me a menu & set it down. As someone who travels quiteee a bit, I’ve never experienced being talked down to by hotel staff. Unfortunate that this one manager could ruin our entire experience at this hotel. Oh & best part?? His daughter (I believe, as they held hands) was eating outside food at a table!

  • 5/5 Craig H. 2 years ago on Google
    Great hotel near the water, just enough activity around to enjoy the restaurants, yet walking distance to enjoy the coast and other landmarks on a quiet setting.

  • 5/5 Brayan N. 2 years ago on Google
    Great place for have a peace and calm stay beautiful view and nice fresh breeze. Must have a day stay

  • 5/5 maria bravo c. 2 years ago on Google
    It is my favorite place to have meals as well as the beautiful view I'm front the Praia of Pescadores.

  • 5/5 Susan L. 2 years ago on Google
    Friends and family who have stayed here have loved their rooms with a view over the bay. The hotel is in a great area for (window) shopping, restaurants and bars plus it's close to public transport (head into Lisbon by train or Sintra by bus). Having had lunches, tea, and dinner here on many occasions, I can say the food is very good and the staff friendly. The most recent visit was for lunch on the esplanade which was absolutely delicious (duck confit with mushroom risotto).

  • 2/5 Susana 2 years ago on Google
    Location is great and the view to the Marina perfect. Breakfast is nice. The balcony is small but great! Has a heated swimming pool on the rooftop. Now the not so good points: Windows facing the baía are not great as they do not block noise from the outside. Meaning, every car that passes on the street, you hear it, every person talking on the street you hear it. The absolute worst: The cleaning crew start around 7 am. And they push the furniture around, instead of lifting it. Because the construction is poor, cleaning being done on the fourth floor is very well heard and resonates on the first floor. Bottom line: if you a an early bird that do not mind the noise, it has a great location. If you like to sleep in at least until 9 am, this is not the place for you. Guess what? I am not an early bird, nor do I appreciate being woken up by furniture being tossed around.

  • 5/5 Gerard 1 year ago on Google
    Really nice hotel with really helpful and nice staff in a great area. Would recommend getting a room with the sea view as it is very impressive. Only complaint was they don't have an iron or ironing board for guests. They offer an external service so not a big issue and that was my only complaint!

  • 4/5 Steve L. 1 year ago on Google
    We had a room out the back, no sea view. The toilet smell was terrible not just a smell but gas, reported it to reception and got no apology just told it happens with the wind direction, Breakfast was OK nothing to write about re stocking as items ran out was lackadaisical. Brilliant location, in amongst the happening places and right on the seafront.

  • 4/5 Jim �. 1 year ago on Google
    If you want to be in the best location possible you choose this hotel. Close to everything in a walking distance. Nice rooftop terrace with a pool, sun beds and a bar to grab a cold one and some snacks. Good breakfast, nice rooms and overall nice place to stay. Would come again!

  • 5/5 Ayofemi K. 1 year ago on Google
    I came here on a whim after deciding to stay in Cascais for the night and ended up staying 3 more. Fabulous hotel. Amazing location, cozy rooms. Lovely staff. Can’t beat it. Will be back for sure!

  • 4/5 Gary C. 1 year ago on Google
    Perfect location. Worst breakfast on our trip to Lisbon, Sintra, Cascais - uninspired. Room service took things they shouldn't, didn't replace towels. Espresso was the very worst, ever. Front desk staff were helpful, and you cannot beat the location. Way noisy.

  • 1/5 Reece B. 1 year ago on Google
    Average hotel. Location is nice but super rundown. Pool is on the roof and indoor….!? Staff were rude and uninterested. Felt like I was in a rundown Atlantic City motel. There are better options in Cascáis.

  • 5/5 Daria F. 1 year ago on Google
    The hotel is excellent! I did practice there for 3 weeks and I can say that it is a very clean hotel. The staff at the restaurant is a little tougher, but the manager is very sweet and good as well as the manager at house skipping. In the rooms it is cleaned every day. As a person who did the practice throughout the hotel I would recommend it because I felt at home there and the cleanliness there pleasantly surprised me.

  • 5/5 Anne F. 1 year ago on Google
    I have a friend that stays here every year and absolutely loves it. Always a warm welcome from the friendly professional staff. The location is right in front if Cascais beach with an amazing sea view of the marina. 5 star location close to ships, restaurants, bars etc. Highly recommend:)))

  • 4/5 Florman S. 1 year ago on Google
    Very nice hotel good clean rooms and a great view. But best of all they have an automated pancake machine. Only reason for not getting 5 stars is the noise at night from the nearby bars.

  • 4/5 Ben van A. 1 year ago on Google
    Location is perfect, room is nice and clean. Unfortunately no fridge or kettle (bit difficult with a baby). Breakfast is just horrendous, everything is the cheapest possible option. Worst coffee (DE) I’ve had in two weeks traveling Portugal. All in all good value BUT get your breakfast elsewhere!

  • 5/5 Jess B. 2 years ago on Google
    Great hotel, we had to go to Cascais in a few different occasions and hotel Baia is our favourite. The location is right in the centre with spectacular views from the balcony. The breakfast is really good, with a good variety of your eggs bacon but also fruits and pastries. The staff is lovely, always very polite and ready to go above and beyond for the guests. Can't reccomend it enough. And we will be there again soon!


Call +351 21 483 1033 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Accessible
    • ✓ Indoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Beach access
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pet-friendly

Trends



Last updated:

Similar Restaurants nearby

Baía do Peixe - Cascais image
1
Baía do Peixe - Cascais
Restaurant
Relaxed restaurant featuring Portuguese seafood dishes & a deck with sweeping ocean views.
$$ $$
4.40 (5.3K reviews)
Capricciosa image
2
Capricciosa
Italian restaurant
😐 So, firstly, the food here was very good! The starters were very tasty and huge portions (so beware unless you're really hungry), and the pizzas we had were delicious. And if you have a table by the window facing the sea, the view is lovely. However... overall experience was soured by poor service....
$$ $$
4.30 (4.6K reviews)
McDonald's image
3
McDonald's
Fast food restaurant
Classic, long-running fast-food chain known for its burgers & fries.
$ $$$
4.00 (3.5K reviews)
Furnas do Guincho image
4
Furnas do Guincho
Restaurant
👍👍 Perfection. Spider crab was very well cooked, and was cut and set to eat with least effort. Steamed octopus was so tender and seafood rice had rich taste. And all the foods went so well with green wine. Wish I could visit again.
$$$ $
4.50 (3.1K reviews)
Last updated:
()