Mediocre service. I forgot to wear my mask and they didn't give me time to check if I had it in my backpack, leaving the store. I came back 2 minutes later and they didn't say anything else. Very bad. I understand that it is mandatory to wear a mask but the way they talk to people is unbelievable. You can see they don't like working there. Then they are surprised that around 80% of all CTT in Lisbon have less than a 3-star rating. I've also been told that I can't take photos inside the store, when I was taking a photo of the invoice. If you deny me that right, you are violating the constitution.

I don't understand how it can be so efficient to do a simple thing. It's prodigious. Constantly crowded, the 3 employees take 15 minutes to process each person... It's very annoying

Arrogant and not helpful staff

Bad , rude , unhelpful staff never going there again.

So slow..... So so so slow

Bad customer service - a real shame. The staff wouldn't take official EU identification, they need your passport to say the least....

I was a fool to expect them to serve me. The staff criticized them for not inspecting the contents and saying they couldn't ship unless the box was closed. Too cruel

(Translated by Google) Terrible service, they talk to us as if we owe them something... A certain person in these services is nothing but an arrogant, overbearing and ill-mannered person. I just don't give a star because I can't. (Original) Péssimo serviço, falam connosco como se lhes devêssemos alguma coisa... Uma certa pessoa nestes serviços não passa de uma pessoa arrogante, prepotente e mal educada. Só não dou uma estrela porque não posso.

14/12/018-One of the few post offices left that ends up being more crowded than necessary if they had one or even two more people, the pseudo crisis and the gains cannot justify everything. Correct and attentive staff in general, but with an excessively long waiting time at almost all busy times.

Good service. CTT is a little complicated if you want to send a package outside the EU, but the girl explained how to pre-register on the website. It worked out.

CPMBV2000761561050046231230165443000063089782F20BB41C8A8A42F1. This afternoon I had to witness a customer being rude who still thought she was right and asked for the Complaints Book I want to praise the dignified and polite attitude that the employees had, remaining calm and continuing to provide service to users

No parking space. Wait for 15mins. Staff speaks good English. Visited here for trying to pay toll fee on A22, but it turned out only Portugal plate number could be processed.

(Translated by Google) Terrible service provided CTT express services AND logistics, I paid for transport where no delivery service will be provided I will file a complaint with CTT they will charge me the amount and it was not delivered to the intended location 😠😠😠 I will want a refund. (Original) Péssimo serviso prestado CTT expresso serviços E logística,s paguei transporte onde nen se quer prestarão serviço de entrega vou apresentar queicha dos CTT me cobrarao valor e não foi entregue no local destinado 😠😠😠vou querer reembolso.

(Translated by Google) The customer service was fine, the point of sale is very old, we had to pay with cash. (Original) El servicio al cliente fue bien, el punto de venta es muy antiguo, tuvimos que pagar con dinero en efectivo.

(Translated by Google) I went to pick up an order, it went smoothly, fast and competent service (Original) Fui levantar uma encomenda, decorreu sem problemas, atendimento rápido e competente

(Translated by Google) I want to know some information about opening a ctt bank account and there is no option to ask, I got no answer because I couldn't talk to anyone (Original) Quero saber uma informação sobre abrir uma conta no banco ctt e não tem opção para perguntar, fiquei sem resposta porque não consegui falar com ninguém

Funcionárias muito pouco simpaticas e nada atenciosas...atendem a ralhar...lastimável!

Helped me quickly and happily despite a language barrier, made me feel welcome :)

The maids are super rude. They are not helpful. They speak to people rudely. I was treated very poorly. Bad service.

They failed my orders 2 days in a row! 1 they didn't send a PIN code for the order, the postman arrived and asked for a PIN and said he wouldn't give me the order because he didn't have the PIN when it was you CTT who didn't send it to me. I received the PIN 2 hours after delivery. Today they rang at the door and I went downstairs and when I got to the street the postman walked away in front of me. I think it's a lack of respect, now I have to go to a CTT store due to your failure once again. Shipping costs with absurd values ​​and then still have deplorable treatment

They consistently mess up on hand delivery of mail, saying I wasn't home when I work from home. Bad service.