In the first 24 hours here I’m very disappointed. We booked this family vacation 5 months ago and have been so excited. Yet a week before arriving we were told there was a renovation meaning half the restaurants are closed, as well as the gym, spa and heated pool. We were told rooms had all been renovated already. Yet Upon arrival our villa has not been renovated recently. It has several instances of water damage and ants inside. And The cleaning crew put our children’s swimsuits in the bidet today! When we asked about the complimentary gym due to their construction we were told we had to pay extra. I paid a lot of money for this week holiday and am really disappointed that when half the amenities are closed and our place hasn’t been clean, the manager couldn’t even comp the gym fee. I thought it was supposed to be 5 star service?

Terríble experience, these houses don’t have maintenaince for a very long time It is not acceptable for the cost. Also the cleaning is not good. The space is big, good pool but nothing more than that. We will not come back. Family with 3 kids.

Lovely location but it is definitely not 5 star, closer to three star to be fair. The place is tired and in need of refurbishment.

We came in April of this year and it was really great . It was our first time in the Algarve area and with the location of the Villas we got to visit lord of different areas that were no more than a 40 minute drive such as Albufeira and Faro or Lagos

I visited friends who were staying in a villa long term. While very spacious, the space was wasted. Only two bedrooms, it could have accommodated at least one more. Huge open areas with no apparent use, but a smallish kitchen. Includes a washing machine and dishwasher, but with no hot water to either of them. This was particularly a problem with the washing machine. My friends told me the staff were very helpful and pleasant. The very nearby beach was beautiful, but in February I can only tell you that the walk along it was wonderful. Far too cold to swim. There are a surprising number of good places to eat nearby, but many were closed in the offseason.

Issues: 1. No service to assist with luggage 2. Phone system in room didn’t work 2. Rooms were cold. Heaters for the living area didn’t work. We complained a few times before action was taken. 3. Kitchen fridge was not cleaned. Smell of fish gone bad when opening the door. To their credit, they fixed #3 and attempted to fix #2. Will update review if staff move us to another room at the main hotel. Not a fan of the villas here.

Beautiful villas, a lot bigger than expected. Very clean and well maintained. Lovely location close to nice restaurants and the beach. Very impressed would recommend and definitely return

Visited march 2017 Fantastic hotel Food excellent Staff were great Room very clean Would go back again it was paradise

Nice spacious villas well presented and good facilities

Wonderful place. Private pool very clean. I recommended

Awesome stay here, we had self catering and kitchen good. Was at Christmas and the main reception was really nicely decorated. Too cold to use our own pool, but communal one was alright

Only downside is the unheated pool. The 3bed villa we stayed in 3A1 was huge. Rediculously big. Covered eating outside. Basement carpark. Walking distance to local shops.

Loved this place. Choice of restaurants very good. Pool bar busy but good. Lots seating round pool. Staff good. Bit remote. Would go again

The facility was incredible and worthy for its price. We fully enjoyed the pool inside our villa and reception staff was also pleasing. Especially ‘Rikardo’, the reception staff, was super kind!! I lost my belonging and was full of anxiety. He tried his best to find my belonging about 20minutes and finally he made it! His costumer service was so perfect so I wanna say that i am sincerely appreciated. Thank you Rikardo!

Very good off peak. Crowded in summer. Vegetarian food labelling could be better, particularly the desserts most of which are non vegetarian

My dad played here twice he really enjoyed it... I met him for a drink later... Was a lovely few... Nice bar man... Shame about the wind that day but was a lovely friendly setting and my dad loved his games and the staff x

What was great about this hotel is food, clean and spacious rooms with adorable sea view and friendly staff. Other things were not that satisfactory as for a 5 star hotel: - there were too many families with little kids. It would be nice, if the hotel mentions it in description. There are 3 swimming pools at the property: 2 for kids and one for adults, but almost all families with kids were spending time at the adult one which made lots of noice and discomfort. - there are few bars at the property (lobby bar and bar next to the swimming pool) and the prices are just too high considering the fact that you are already paying for your stay a good money. At least "Happy hours" would be nice. - no activities for adults, but a lot for kids. - we got a bottle of water in our room few times a week... If you provide rooms with a bottle of water - do it each day or don't do it at all, otherwise it's weird. As for a 5 star hotel, I would expect it each day. In general, good for families with kids, but it doesn't cost that money.

Houses with lot of spaces. The beach is near. Great for covid times.

The resort location is amazing. Nice Christmas decoration. Lovely staff. I went there for lunch with 2 of my friends and My friend ended up having a completely cold meal as it was suppose to be hot according to the menu. When we asked to change they took really long time to bring the food.

Nice Villa with private pool. Renovation needed. However it's a very nice and quiet place for a holiday in Algarve. Supermarkets nearby, the beach it's about 12 minutes walk from the house.

We have been busting the place with a small baby. It has been outside the season, however the staff have been very friendly and supportive. The accommodation is well equipped for daily life and close to the beach (3 min). It’s a beautiful place, care taken and invites for a revisit. Nice hotel nearby with great buffet for breakfast or dinner if once you are lazy to use your own kitchen.

I would advise anyone with 5 star expectations to run from this place. Good: spacious, great pool, good location, parking I’m still here and I regret this choice a lot: staff in not educated at all; coffee machine works with company pods, and you need to pay 1€ per pod; walls needing to be painted; mattress is hard; living room tv not working; kitchen missed some key elements They forgot to clean the villas (something I find ridiculous)