5/5 Alexander G. 1 year ago on Google
I
came
to
the
area
for
work,
but
decided
to
bring
my
wife
and
two
daughters
(three
and
five
years
old)
to
have
a
little
getaway
at
the
same
time.
We
landed
on
the
Pestana
Cidadela
Cascais
because
of
the
five
star
amenities
and
the
historic
and
beautiful
grounds
it
had
seamlessly
joined.
We
were
not
disappointed.
In
fact
the
opposite
was
true,
it
far
surpassed
our
expectations.
It
Is
hard
to
miss
the
beautifully
menacing
fort
with
its
sharp
angles.
As
you
enter
through
the
main
gate
you
are
hit
with
this
gorgeous
strangeness
with
a
tool
built
for
war
holding
this
gentle
artistic
hub.
Past
the
art
galleries
and
into
the
hotel,
the
grandeur
continues
with
a
sleek
lobby,
stunning
bar
area,
and
just
an
absolutely
stunning
hotel
that
just
flows
with
the
fort.
Now
what
truly
made
this
stay
special
was
the
staff.
From
the
get
go
we
were
greeted
with
a
genuine
smile
at
the
reception
and
helped
arrange
for
our
room
to
be
ready
slightly
ahead
of
time
so
we
could
get
our
two
tired
girls
washed
up
and
ready
for
an
evening
out.
Next
stop
was
some
refreshments
at
the
hotel
restaurant
in
front
of
the
hotel
entrance
across
the
courtyard.
Here
we
were
rewarded
with
the
presence
of
Nareen.
Nareen
went
above
and
beyond
in
her
service.
Our
little
one
tripped
and
scraped
her
knee
and
next
thing
we
know
is
Nareen
is
kneeling
down
next
to
her
with
an
ice
cube
against
her
knee
and
a
big
smile
on
her
face
comforting
her
directly.
We
ran
into
Nareen
several
times
throughout
the
hotel
and
every
single
time
it
was
an
absolute
joy.
Now
getting
to
our
room
we
were
helped
by
Antonio
and
Jorge.
Antonio
was
the
first
to
welcome
us
to
the
hotel
and
offer
refreshments
and
then
gave
us
a
quick
tour
and
escorted
us
to
our
room.
Extremely
friendly
gentleman
that
we
enjoyed
being
in
the
presence
of.
Jorge
was
quick
to
get
to
our
car
and
load
the
numerous
bags
to
keep
this
family
of
four
going.
Not
just
helpful,
but
engaged
with
us
and
made
us
feel
immediately
welcomed.
On
our
way
out
he
was
again
there
to
expertly
accomplish
the
game
of
tetris
that
is
putting
the
luggage
back
in
the
car.
The
next
standout
was
the
morning
buffet.
All
the
other
reviews
do
not
lie
when
they
talk
about
how
good
it
is.
What
they
do
miss,
however,
is
how
good
the
staff
is
there
that
is
helping.
Especially
Nazmul
Hasan.
He
made
our
mornings
special
and
ensured
our
girls
had
their
morning
cup
of
hot
chocolate.
Not
to
mention
keeping
our
coffee
cups
overflowing.
This
was
such
a
great
start
to
everyday
and
definitely
helped
my
wife
manage
the
kids
throughout
the
day.
Of
course
I
have
to
give
a
special
shout
out
to
my
wife
for
managing
two
young
girls
through
the
entire
week.
She
took
off
from
work
to
enjoy
some
sun
and
time
with
them,
but
doing
it
alone
is
no
joke.
Because
of
that
we
did
take
full
advantage
of
the
time
we
were
all
together.
A
lot
of
those
highlights
seemed
to
come
back
to
this
hotel.
We
went
to
the
hotel
restaurant
(insert
name)
for
a
proper
dinner
and
again
our
expectations
were
exceeded.
The
weight
staff
were
absolutely
excellent
and
the
food
was
fantastic.
I
only
wish
I
had
remembered
their
names,
but
hope
to
come
back
soon
to
correct
that.
The
final
acknowledgement
that
we
must
make
is
about
a
bartender
named
André.
We
ran
into
André
on
a
few
occasions.
The
service
was
always
top
notch.
Not
only
the
service,
but
his
skill
as
a
mixologist
and
a
barista
are
best
of
the
best.
His
cappuccinos
can
compete
for
some
of
the
world’s
best
not
to
mention
the
exquisite
Cocktails
he
prepared.
We
also
had
dinner
in
the
bar
our
final
night
as
the
week
of
walking,
beach,
and
dining
out
had
worn
on
us
all.
Ended
up
being
another
fantastic
time.
The
last
shout
out
Is
to
the
housekeeping
team.
Our
room
was
extremely
well
maintained
at
all
times
and
around
1800
they
would
come
around
for
turn
down
service.
Well
you
know
with
two
little
girls
and
a
beach
close
by
it
was
another
full
cleaning
and
the
beds
were
always
very
cutely
made
stuffed
animals.
Always
that
extra
touch
that
made
the
stay
special.
Best
vacation
ever
without
even
being
a
vacation!
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