Veterinary Hospital Bicuda image

Veterinary Hospital Bicuda

Animal hospital

😠 My friend took a dog she found on the street to this vet. Dog was in bad shape, needing immediate help. Vet found the chip, contaced the owners and wouldn't help the dog until the owners arrive. Of course, my friend was paying for it and asked them to administer at least the non-invasive treatment,... People often mention hospital, animal, Hospital, Bicuda, care,


Address

Rua da Torre 1499 - A B, 2750-756 Cascais, Portugal

Website

www.hvbicuda.pt

Contact

+351 21 482 3336

Rating on Google Maps

4.60 (325 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (8) animal (7) Hospital (7) Bicuda (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Snezana T. 4 years ago on Google
    My friend took a dog she found on the street to this vet. Dog was in bad shape, needing immediate help. Vet found the chip, contaced the owners and wouldn't help the dog until the owners arrive. Of course, my friend was paying for it and asked them to administer at least the non-invasive treatment, since the dog was full of parasites. She also asked the vet to help convincing the owner to leave the dog at the clinic until he's better. Again, my friend was going to pay for it. The vet declined and dog was returned to neglectful owners in terrible shape. What kind of vet doesn't fight for an animal?!?
    5 people found this review helpful 👍

  • 1/5 Peter S. 5 years ago on Google
    My dog was dying. He was only 11 years old, but his kidneys were failing and after 5 weeks of treatment, at my regular veterinarian (not Hospital Bicuda) I was warned that I should prepare for the worst. I knew in my heart that the vet was right but I wanted a second opinion anyway. The next morning I drove to this Hospital Veterinario de Bicuda. During the initial consultation, while I was informing the veterinarian of the situation, and as if to drive the point home, my poor dog went into the most violent and horrible convulsions that you can imagine. The consequences of the convulsions were dramatic. My dogs left eye glazed over and rolled into the back of his head. His lower lip now hung-down like a soft rubber hose and seemed to be paralyzed that way. His back legs practically stopped working and he could barely hold himself up. Also, his mental state had been affected as well. Though that wouldn't be so obvious to the veterinarian. I thought for sure that the vet, who had just witnessed the convulsions and saw the sad state that the animal was now in, would advise me to put the animal down. But no. Even after I reminded her about how we had just gone through 5 weeks of tests and treatment. And even after I had pleaded with her about the sad state that the animal was now in and how it seemed to be suffering, this person who calls herself a veterinarian insisted that there was still hope and that I should check the animal into the hospital. So I went through the registration check-in process where you're forced to join some pathetic club-card discount shopping program and payed around 150 euro upfront. To make this already long story shorter, I will get to the end. I stopped by the vet two more times within a few hours to check in on my little friend and see how he was doing. Each time I did, the vet would grub more money from me, claiming more tests were needed. My dog had just suffered through 5 weeks of tests and continuous treatment. The terrible convulsions he had just undergone a few hours earlier left him barely able to stand or move his hind legs; his lower lip was now deformed and dangling from the bottom of his mouth; he was now blind from one eye and was panting like he was in pain. But according to the vet at the Hospital Veterinario de Bicuda, there was still hope. As long as I kept digging deep into my wallet there was still hope. It didn't seem to matter at all to these people that the animal was suffering. Luckily I came to my senses later that afternoon when I realized what these vampires were really all about. I drove over there and demanded they give me my dog. After milking me for another 20 or 30 euros for random 'pills and treatments', they finally wheeled my dog down to me on a cart. I drove him to his regular veterinarians, who are kind and decent people, and we did what had to be done. We did what I should have done immediately following those horrible convulsions earlier in the day. It still pains me that I let my dog suffer longer than necessary. Also, if I had hadn't realized that I was being taken advantage of and picked-up my dog when I did, my little buddy would have died locked in a cage, cold and frightened and all alone. At least this way he died in my arms with me whispering in his ear telling him what a great dog he was and how much I loved him. This is a death that I could live with. The death my dear friend deserved. The jerks at this "hospital" would have denied me this goodbye process, and that's something that I would have regretted for the rest of my life. So here at this Hospital Veterinario de Bicuda you will get extended animal suffering, and possibly, life long regrets. All this so that these people can put a few extra bucks in their pockets. I would stay away from this place. I know it looks all shiny and new, but all you're really doing is paying more for second rate care.
    5 people found this review helpful 👍

  • 5/5 Chetna A. 1 year ago on Google
    Good doctor's, explained everything in detail and since we new to Portugal helped us with the EU passport of them as well. We come from Singapore where not too many vaccinations are required apart from heartworm and rabies ,but the doctor here are quite knowledgeable and made sure we getting our furkids vaccinated against all required bugs/viruses/bacterias.
    3 people found this review helpful 👍

  • 5/5 Nicholas De Moura M. 1 year ago on Google
    This is the best vet ever !!! Thank you for helping Sandy!!
    2 people found this review helpful 👍

  • 5/5 Elise Van Der H. 1 year ago on Google
    Exellent service...they picked up the phone immediatly in the middle of the night...very well spoken english...fast, accurate, caring, great knowledge, amazing approach towards my dog and me as well...Thanx so much!
    1 person found this review helpful 👍

  • 5/5 Filipe B. 2 years ago on Google
    Very caring, super friendly and professional. Fast booking and easy access. Highly recommended
    1 person found this review helpful 👍

  • 1/5 Gonçalo P. 4 months ago on Google
    Some time ago I noticed that my dog had her paw swallow, red between the fingers and some difficulties on the movement. I immediately thought she might have cut her paw but I didn't saw any blood. I called Dr. Bigodes since they go to your home and the prices aren't that expensive. The vet said that my dog probably had something on her paw (like a "pragana"/spike) but she wasn't sure if that object was still inside the paw or if it was already expelled. The prescription was antibiotics and painkillers for a week. If she didn't recover, then they advised me to go to a Vet Hospital, do exams, and if they find something inside the paw, do a surgery to remove it. So far so good, I thought... One week after, my dog was feeling well but the paw was still swallow and red. I decided to take her to Hospital Veterinário da Bicuda to do the exams and define the next steps. The exam (ultrasound) showed an object similar to a cactus spike inside her paw and of course inflammation due to that. They advised that they could an immediate surgery to remove the object and we could pick her up after a couple of hours, and go home. When the surgery was finished, they called us, showed the spike that was removed and told us to return to the hospital every 2-3 days to exchange the bandage. The medicine prescribed was again antibiotics for 2 weeks and painkillers for a week. Important note: every time I went to Hospital Veterinário da Bicuda I was never allowed to see them changing the bandage and they didn't perform any preliminary exams besides the ultrasound. One week after, the painkillers finished and I saw my dog stop eating and not feeling so well. Also she got fever signs and wasn't putting her paw in the floor. I rushed with her to the hospital and the vet that performed the surgery said that the previous bandage was too tight and it caused the issue. I thought it was strange but ok, I'm not the doctor. They also advised her to stay in the hospital for 4 days of close treatment with replacing the bandage daily and medicine. During this 4 days we visited her every day and the information provided by the vet staff was never the same: - some of them said that she haven't done the necessities when she was with them, others said she only did it without the neckless. - they said that my dig was eating well, but when I picked her after 4 days I noticed she was looking thinner, and the bag of food that I left there was barely touched. - on the 3rd day, a vet advised me that she should stay there one week more since her paw wasn't properly healing. They also said that if the infection wasn't controlled, maybe they need to remove the finger. I confronted her with the contradicting informations, asked how they changed the bandage (which the vet never explained and even refused to do so) and decided to put my dog in another vet the very next day. - on the 4th day when I went there to pick my dog, the receptionist said that I've had agreed to leave my dog there for 3 more days. I never agreed on such thing. It was enough of that place. In a summary: this place worries more about the money they charge rather than the health of our pets!
    1 person found this review helpful 👍

  • 5/5 Maria R. 1 year ago on Google
    They consistently give utmost high standard of care and makes our pet feel at ease and loved when with them.

  • 5/5 Evgenii R. 1 year ago on Google
    Friendly staff, high quality help

  • 5/5 camilla l. 6 years ago on Google
    When you can trust in great professionals your life become easier & happier! As a resudencial expat I take my pet just in this hospital, because they are always available 24/7 and they always know how to help me and my pet out. They are very professional and always updated in terms of skill, technique and equipment. The stuff is very helpful and kind and the doctors here are amazing. I recommend this vet hospital to all my friends. Take your pet's health to a better level and you will make yourself a gift!

  • 5/5 Coralie L. 1 year ago on Google
    Expensive. Is a good hospital for pets and resolves problems.

  • 5/5 Henrique P. 3 months ago on Google New
    Thanks for taking care of the pups, good quality care. Yes it is expensive but theres no medical care for animals that is not expensive especially if they are good. Doctors were cool and always gave us updates also showed themselves available 24/7 to help us out.

  • 5/5 Marc S. 8 months ago on Google
    We took our 10 year old dog there on a Sunday morning for an emergency as our regular vet was closed. We didn't have an appointment. The vet saw our dog within 10 minutes. Fortunately it was nothing very serious. From the reception desk person to the vet everyone was very professional & compassionate . Would highly recommend.

  • 5/5 Anna P. 7 months ago on Google
    My dog ​​received immediate and professional help. Thank you very much:)

  • 5/5 Cristen C. 8 months ago on Google
    Great care, our doggy was saved! 🥰❤️‍🩹❤️‍🩹


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