I had booked a semi-permanent manicure (which is usually a relaxing time) and it was simply a nightmare experience, which I wouldn't even wish on my worst enemy. Stefania, after removing the old nail polish (which I had done in another salon, and which was still perfect and flawless after 3 weeks) begins to push the cuticles very decisively (not to say aggressively), without softening them in any way. I point out to her that it hurts, but she responds briefly by saying that maybe it's because it's cold outside and my fingers are sore (?). Then he switches to the CUTTER and COMPLETELY MASSACRES THE CUTICLES OF EVERY NAIL, until they bleed, and then tries to block the blood with hydrogen peroxide and a haemostatic. I was literally shocked because I didn't think that someone could damage a person's hands like this, without even caring. However, she continues the work in an approximate way and I try to give her confidence by thinking that she will then fix the lengths (almost all crooked and irregular), the edges (which are not rounded as I had asked for) and the surface of the nails, rough and with the sharp edge, and with residues of semi-permanent. I suffer in silence as he hands me the buffer, still very decisively (not to mention aggressively). To my requests (always kind, I had nothing against her obviously, but she was doing a terrible job and above all IT WAS HURTING ME) she responded by huffing and sighing, looking at me as if I were asking the impossible. One of her colleagues also intervenes, saying that in her opinion the job was done well and that I have no reason to complain about the COMPLETELY MASSACRED cuticles. He rubs the primer on my nails, and then I see stars in pain, because it clearly comes into contact with the open wounds and it burns like hell. I go to wash my hands, and when I return the girl at the reception (I don't know what her role is) offers me a refund (the only sensible thing since the beginning of the session). But my nails were ruined and this was certainly not my goal... after several requests I managed to get a pink covering nail polish to try to make my nails at least a little less unpresentable. You can see the result from the photos, but I didn't expect anything better at this point. The pain I have in my hands is indescribable, every time I touch something or put my hands in my bag, or wash (and above all dry) my hands, all my fingers hurt terribly, because the cuticles are really very inflamed. I believe that such a situation should really be reported, and I reported everything to Treatwell, through whom I had booked the appointment, to report this salon. I would add that I sincerely hope that they don't give me infections or similar, since I really don't believe that the drills are sterilized between one client and another. The other instruments, yes, were closed in a blue plastic bag, but the cutters were open and already present on the instrument. It seems like a really risky and unhealthy practice to remove cuticles in this way, and it's the first time I've seen it done (I've had manicures in many salons, in various countries). I'm applying antibiotic cream and connective tissue, hoping that the situation doesn't get worse. I can only wish Stefania that someone destroys her hands like she destroyed mine, without worrying about it. At a certain point she said she was sorry, but I repeat that her reactions said something completely different and she was very annoyed by my requests (more than legitimate and normal). I have seen other reviews of experiences similar to mine, unfortunately I had not seen them before otherwise I would NEVER have booked. I won't even comment on the environment of the salon, because more than in a salon it felt like I was in a kindergarten... comments, giggles, etc. really unprofessional. All saying that the work done was fine, and looking at me as if I were complaining about nothing, while my poor fingers continued to bleed...

Pessimo.. ho avuto modo di frequentare questo centro molte volte e sono rimasta quasi sempre delusa. Avevo iniziato trattamento laser una zona, il prezzo ottimo ma la qualità del servizio pessima, due volte hanno impiegato molto tempo e si vedeva la cura del lavoro. Tutte le altre volte invece il lavoro era fatto in pochissimi secondi e davvero poco curato, senza parlare del fatto che le ragazze sono state davvero fastidiose e non si sono comportate adeguatamente con professionalità. Una volta ho provato a fare una ricostruzione in gel, le ragazze mi hanno proprio fatta sentire a disagio dicendomi che le mie unghie erano bruttissime e passando tutto il tempo del lavoro a chiacchierare tra di loro. Durante la lavorazione delle cuticole siccome la ragazza ha tagliato troppo frettolosamente mi è uscito un po' di sangue (nessun problema pe me) dopodiché mi dice che le fa schifo il sangue e che le veniva nausea. Il lavoro finito era orrendo tanto da correre dopo un paio di giorni da un altro centro che mi ha tolto tutto! Non scrivo mai recensioni negative, questa è la prima. Purtroppo puoi frequentare questo centro solo se stai simpatica alle ragazze. PS. Si può notare il livello di simpatia e serietà del personale quando si leggono le risposte che danno alle recensioni negative.

I have been frequenting Unibeauty for a few months now, in particular for semi-permanent, Annalaura is very good, fast and very meticulous. One thing I noticed and which makes me very happy is that the clippers used are sterilized and sealed. The environment is very welcoming and the prices are really competitive. I advise

Ogni volta che sono andata ho sempre trovato un personale freddo e distaccato, le ragazze a dir poco antipatiche. Frettolose e nemmeno così tanto brave, hanno ancora molto da imparare! L’ultima volta sono stata per una manicure… cuticole distrutte tagliate malissimo. Smalto messo non uniforme, ha delle vere e proprie gobbe su ogni unghia. La postazione non è stata nemmeno pulita dalla ragazza che c’era prima perchè c’erano dei residui di limatura. L’importante per loro è fatturare e basta. Ma sono felice nel vedere che sempre più persone che andavano stanno smettendo per i soliti miei motivi. Preferisco pagare 5€ in più ma almeno vado tra persone che amano il loro lavoro e che soprattutto lavorano bene, precise e con cura.

I have been coming to Unibeauty for 1 year already and I can say that the staff has never disappointed me, the girls are all extremely good and kind. I thank you for the splendid work you do and in my personal case the wonderful way in which you have always related to me. Specifically, I thank Stefania, with whom I have already had various appointments (in my case for waxing), who left me and continues to leave me truly satisfied with the result. Nothing to say, thanks and good work girls!!

Highly recommended beauty center! Anna Laura gave me a perfect manicure, gorgeous almond shape and always new colors! Thanks to all the staff! 🌸

Excellent experience with Irene, I did the last maintenance sessions for the laser with her and it's going very well, we also had a very relaxing facial cleansing including pat + eyebrow hair removal and a nice relaxing massage. Super recommended

Manicure with Stefania, the best! 😍

Annalaura was very fast and super kind, thank you so much!!!🤍

I went to UniBeauty for a waxing, I had a great time with Irene! Super kind and very good!!

Sono cliente della sede Unibeauty di San Vitale. È diventato il mio centro estetico preferito già dalla prima volta in cui sono entrata: ambiente curato al dettaglio, personale giovane altamente qualificato e prezzi competitivi. Ragazze cortesi e professionali; in particolare l’operatrice Fabiola è stata capace, con simpatia, di mettermi a mio agio sin da subito e mi sono affidata a lei per diversi trattamenti che realizza perfettamente tra cui laminazione ciglia, laser e microblading sopracciglia che è stato fatto in maniera impeccabile e di cui sono molto molto entusiasta. Colore, forma e definizione! Fabiola è stata molto dettagliata nello spiegare il trattamento e gentilissima nel seguirmi nel post trattamento così da darmi un risultato perfetto. Siete i migliori!!

Beautiful service from Stefania, manicure was very well done. Staff were very friendly.

Very friendly care and attention by Fabiola and Stefania Grazie

Good service, cute place, nice prices

Ho effettuato una manicure con gel e il servizio è stato fantastico. Anna Laura è stata professionale, precisa e mi ha subito messa a mio agio. Svolge il suo lavoro con dedizione, ritornerò sicuramente!

Sono venuta in questo centro oggi per la prima volta su consiglio di una collega di lavoro. Arrivata in orario, mi hanno fatta accomodare subito. Di me si è occupata Anna Laura! Devo dire che sono rimasta contentissima! Avevo le mani davvero rovinate, adesso sono molto belle! Precisa e con una mano davvero leggerissima! Tornerò presto!

Fatto il semipermanente con Fabiola, mi son trovato super bene! Pulita nel lavoro, attenta e puntigliosa nei dettagli. Super brava! Ambiente poi sempre caloroso e cordiale, le ragazze sono tutte adorabili. Consigliato! 💕

Ho deciso di provare per la prima volta il servizio di rimozione e stesura del semipermanente qui dato il prezzo vantaggioso, purtroppo esperienza pessima. La ragazza che mi ha seguita non ha mai accennato un sorriso e sembrava fosse scocciata della mia presenza, poca gentilezza. Nella rimozione del vecchio semipermanente è stata usata la fresa per le ricostruzioni, che mi ha fatto un male assurdo e mi ha scorticato tutte le unghie lasciandomele deboli e con rigate. Ho sempre tenuto le unghie abbastanza lunghe senza nessun problema e dopo una settimana da questo appuntamento ho dovuto tagliarle tutte cortissime perché si sono tutte spezzate, e tuttora che sono corte (passati 20 giorni), appena ricrescono un attimo si rompono. Inoltre non credo la qualità degli smalti sia fantastica visto che dopo già qualche giorno era graffiato o scheggiato.

Mi trovo benissimo da Unibeaty, tutte le ragazze con cui ho fatto unghie e ceretta sono state sempre professionali, precise e gentili! Ci si sente a proprio agio. Consigliatissimo!

I went to UniBeauty San Vitale just today for waxing, and my experience was excellent. In particular, my operator today was Irene, who made me feel totally at ease (which is not to be taken for granted, and which I have not found with all operators) and was super kind and professional. When I return I will definitely choose her through treatwell, given this very useful possibility of choice

I recently discovered this center and decided to start laser hair removal here. The girls were, both by phone and in person, kind and helpful towards my needs. Stefania provided me with all the necessary information, explaining the procedure to me in a clear, simple and professional way, showing herself available to clarify my doubts and give me advice. During the session she was good at regulating the right intensity and was delicate, the pain was almost zero. As a first experience it was positive, especially for the quality/price ratio.

I came for a wax and it was the best waxing experience I've had. Thanks Irene!

I've been going to get my nails done at UniBeauty for a long time because the girls are all uniquely professional, helpful and sweet! Today my operator was Anna Laura and she was impeccable as always, my nails are perfect and super shiny and I am very happy because I felt at home, between one chat and another. I have never felt so comfortable in a salon and it is now the permanent appointment that I can't wait for!

A bit of a last minute waxing, but Stefania managed to do everything super quickly and well! Thank you :)

I had a very good time in this beauty center! Thanks Irene, it was painless!

I went to UniBeauty for the first time and I had an excellent impression of the staff and the center in general. I did the semi-permanent, mustache and eyebrows with Stefania who was very good: delicate, precise and fast. The only flaw, I asked if he could do my eyebrows with tweezers, but he did them with wax and I got a rash all over the area. I will definitely be back for the manicure!