Interior View of Restaurante Japonês - OTARU SUSHI

Restaurante Japonês - OTARU SUSHI

Restaurant Japanese restaurant

😠 This place is a nightmare, service is very dysfunctional, feels like being in an abusive relationship, like you’ve done something wrong or are bothering them. The price is very low and so is the quality of the sushi. Never coming back.


Address

R. Dr. Jorge Seabra 11, 6000-216 Castelo Branco, Portugal

Contact

+351 963 692 861

Price rating

$$ $$

Rating on Google Maps

3.80
(880509 reviews)


Working Hours

  • Saturday: 12 to 3 pm, 6:30 to 11 pm
  • Sunday: 12 to 3 pm, 6:30 to 11 pm
  • Monday: 12 to 3 pm, 6:30 to 11 pm
  • Tuesday: 12 to 3 pm, 6:30 to 11 pm
  • Wednesday: 12 to 3 pm, 6:30 to 11 pm
  • Thursday: 12 to 3 pm, 6:30 to 11 pm
  • Friday: 12 to 3 pm, 6:30 to 11 pm

Visitor Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Melville Kitson (. 2 years ago on Google • 105 reviews
    The food is heavenly. The place looks a bit like a cafe but is acceptable. We had lunch there with friends. The service was OK but the server was a little miserable and could not find a smile. Perhaps she had experienced a recent bereavement so I should not judge. Value for money was good as this was a fixed price buffet. The food arrived promptly and was lovely and hot. The problem came with the bill. What restaurant these days is unable to accept cards? I had to run out of the place to try to find the nearest auto teller. Not a very happy ending to a delicious meal. A point to note. One of the servers refused to remove empty drinks cans when delivering fresh ones.
    2 people found this review helpful 👍

  • 1/5 Ammy P. 2 years ago on Google • 25 reviews
    This place is a nightmare, service is very dysfunctional, feels like being in an abusive relationship, like you’ve done something wrong or are bothering them. The price is very low and so is the quality of the sushi. Never coming back.
    3 people found this review helpful 👍

  • 1/5 Nuno G. 8 years ago on Google • 75 reviews
    The chopsticks in the tables are the only japanese thing that remind you that it is a sushi restaurant. The sushi rice wasnt well seasoned, the nirigi was small and the fish slice was incredible thin and barely covered all the rice. The makis for me had too much mayo or cheese in them. To top it all the waiters were frantic and sometimes not helpful at all.
    2 people found this review helpful 👍

  • 1/5 ANDREEA 1 year ago on Google • 100 reviews
    At first this was a nice place but now it’s terrible. The fried food was greasy and disgusting, everything had a ton of cold rice and barely any fresh ingredients. It’s not even a good deal anymore.

  • 2/5 Molly B. 2 years ago on Google • 4 reviews
    Poor quality food. If you order 2 portions you only receive 1. The server wasn't very friendly. The tables chairs and walls aren't very clean.
    1 person found this review helpful 👍

  • 5/5 Wayne A. 3 years ago on Google • 37 reviews
    We really like the food here.

  • 4/5 João P. 2 years ago on Google • 19 reviews
    They have five star days and three star days. Could be more consistent.

  • 4/5 Lisa T. 3 years ago on Google • 16 reviews
    The food was good, the owner not so friendly but she got better towards the end

  • 4/5 Sebastian 5 years ago on Google • 11 reviews
    It’s very cheap so I wasn’t expecting anything special but still perfectly satisfactory

  • 5/5 Miss P. 7 years ago on Google • 9 reviews
    Amazing sushi! Beautifully presented and delicious the waiter was so attentive and the staff were so friendly, we didn't speak the language but they went out of there way to help us understand defiantly recommend coming here 👌🏻😀

  • 4/5 Paula B. 2 years ago on Google
    Good food.

  • 5/5 Morrison G. 3 years ago on Google
    💪


Trends


See how the number of reviews and average review scores have changed over time.

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