Featured Reviews


Frequently mentioned in reviews: room (10) dinner (8) hotel (8) staff (7) looked (6)
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  • 5/5 Daniela M. 5 years ago on Google
    Great service. Great staff. Same employer on the restaurant and on the bar but with a great service from him, helping and serving. At the check in they helped finding restaurants for dinner and things to see. They were super nice and helpful. Loved it!
    2 people found this review helpful 👍

  • 4/5 Eyüp �. 1 year ago on Google
    Hotels location is near to City center. Reception and staff is helpful and pretty. The room services nice and total hotel see clean. Parking area available under hotel. Hotel have a good restoran. Breakfast have more kind juse,fruit and etc. Enjoy the life.
    2 people found this review helpful 👍

  • 1/5 Lord “Testkill” T. 3 years ago on Google
    We took the romantic pack, included full dinner, wine in room etc.. We paid 85 euro's more than a normal 2 night room We got a standard nothing special room with SEPERATE BEDS (couple romantic pack) air conditioning didnt work. We had to change rooms to a small room with slightly better air conditioning at 1 am. The second day the dinner service was a comedy show. They really did not want to serve us. They closed the blinds (we were the only ones unfornate enough to eat there)(seriously if I didn't pay 40 EUR for that dinner beforehand i'd be long gone) (We werent late fyi, it was open for another hour and a half.) No romantic stuff this time, wine, we served it ourselves no taste etc. The lady opened the bottle and looked at us to turn and give our glasses. (Romantic pack/dinner being 80 euro more They ask if we want bread, we say yes but no olives cuz we only use the butter. Of course we get only olives. That's a small thing but on top of everything else that just made the whole deal even funnier. They were constantly talking and laughing behind us. They looked like they resented us. Threw and took our plates by force. The whole dinner really looked like a comedy movie. Oh and the dinner (only special thing we got) that added those 85 eur were on the menu for 12 euro's. You couldn't even order steak.(not included) So you could do it witouth reservation, just taking a normal room for 50 eur but in reality you'll just go for dinner in the city. Wish I could. Then again, I recommend anyone looking for a hotel in castelo branco looks for another one. Even the basics, comfortable sleeping in an air conditioned room was bad. (The rooms look like they were last touched in the 80's)
    1 person found this review helpful 👍

  • 3/5 Ewelina A. 2 years ago on Google
    The only good thing about this hotel was the location and free, secured parking. Room was.. never seen such dirty carpets anywhere. Curtains also seen better days. Had a glance into other rooms on our floor and they looked like they been done up in the last 10 years (they had red carpets, our room had a dirty cream carpet) looked like our room was still stuck in the 60's with the rest of the hotel decor. Eather they didn't update all rooms or they left our behind. Breakfast very basic (and I'm not a picky eater). Would only recommend for location.

  • 5/5 Kieran H. 2 years ago on Google
    Beautiful room great staff price very reasonable 👍

  • 3/5 eftichia P. 3 years ago on Google
    Tired hotel with no facilities.Not value for money

  • 4/5 V. 4 years ago on Google
    Friendly and helpful staff, great food and drinks, loved the bed for my back, and enjoyed comfort of the bath and the balcony with a view very much. Small critique: sound isolation between rooms could be a bit better.

  • 5/5 Lina C. 5 years ago on Google
    Perfect place to stay for a couple of nights stay visiting friends. Helpful and cordial staff. Room was not according to needs and specified upon booking but they were quick to fix the mishap. Good varied breakfast! Second time there and looking to return.

  • 5/5 Mark D. 5 years ago on Google
    Nadia and team looked after us so well and we ended up staying more days in this beautiful hotel...Very warm and happy stay with Nadia and team. We will stay there again and highly recommend ☆☆☆☆☆

  • 5/5 david K. 1 year ago on Google
    Thank you Especially to the staff and reception attendant

  • 5/5 Jane N. 1 year ago on Google
    Lovely hotel, friendly and helpful staff 👌

  • 5/5 Georg S. 2 years ago on Google
    Äusserst großzügig angelegtes, sehr gepflegtes Hotel mit sehr schönen Außenanlagen und Pool. Im Oktober sogar unerwartet preiswert.


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