A classic "okay". Nothing wrong with the place at all. Good breakfast, good parking. However they lose some points easy to earn: climatronic did not work. Door to balcony did not lock properly. Coffees and Teas in the room were not replenished. Too few sockets for chargers. Small things, but somehow a nuisance.

In the period from July 27 to August 10, 2020 we were guests at hotel Nettuno. My wife and I found the hotel's hospitality to be very good. The staff (such as the reception, the employees at breakfast, the cleaning ladies, the employees at the pool) went out of their way to make us feel at home (in this Corona time). They were always ready to answer questions and offer assistance. Every day our room was cleaned well and provided with fresh towels etc. In short, we are very satisfied with Hotel Nettuno and wish the employees all the best!

having one of my best vacation!!! the hotel's location is marvellous!!!! I want to thank particularly Ms Latifa (in the front desk) .She is always so polite and smiley!!! Also Luca , one of the lifegurards, who is also very keen, enthousiastic and well- mannered, I ' ll definetely come back!!!!

Great location! Friendly staff . Clean and comfortable room . Amazing view ! Very pleasant stay .

Very comfortable and cozy hotel, also it has perfect site and veiw on the sea, it's worth every penny

The best hotel in Catania. The position is great, rigth in front of the sea. Near the hotel you can find everything: bar, restaurant, supermarket, atm, Tabasco’s all in 200 meters from the hotel. I really felt at home here. My room was number 210 and I had the luck to meet signora Serafina, she is fantastic and gave me lots of advices. Every time I’ll be in Catania I’ll come back in this hotel

Amazing location with a beautiful view of the sea.The breakfast was much more then I was expecting. There are some really restaurants in the neighbourhood and some with sea view. The pool and private beach was really nice treated. The staff was really helpful and speak English. The hotel is clean and we had a really great experience.

My husband and I enjoyed our stay very much. Great position and comfortable room despite the fact that it shows its age. What we really didn't like was how we were welcome, or should I say unwelcomed, by the receptionist behind the desk. She was rude and unprofessional, treating us with superiority and unpleasent manners. The rest of the staff at the hotel was nice and professional, from the cleaning ladies to the people working at the pool and the beach. If we ever decided to come back I would never want to deal with the same entitled receptionist again!

I liked the hotel, the windows in the room overlooked the supermarket, so I slept peacefully, there was no noise. Breakfasts were great. The staff was polite and always helped me.

Cool santuary - Good unobtruesive service. Access to private pier over rocky seashore for beech for sea or sun bathing. Extensive although unvarying breakfast menu. Lively surroundings in the evenings when the locals fill the streets. Plenty of authentic restaurants. Healthy half hour walk to city centre or 18Euro cab ride in 10 minutes

The number one reason for the 2 stars is that for my entire stay the room never got below 76 degrees and at times was around 80. I went multiple times to report it to the front desk and they said adjustments were made. All they did was allow the ac to go to a lower temperature, which didn’t do anything. It’s not like it was reaching it minimum temp a cutting off. 🤷🏻‍♂️ Besides that, the room is small and the bathroom is even smaller. The shower is barely enough to accommodate 1 “normal” size person. I’m 6ft 140lbs, I had issues. The shower also floods the bathroom after every use. The queen bed is just 2 twins put together. Horribly uncomfortable. The pillows, 2 are needed to almost equal 1. The hotel itself is dated. The pool area is nice. The staff is somewhat rude, maybe the culture. The hotel has a breakfast buffet which was nice and does serve dinner. Unfortunately dinner isn’t available until 8pm which is stupid. Most restaurants in the area reopen for dinner around 7. There are some decent restaurants in the area to choose from. Not sure I would recommend this hotel. But not really sure what’s available in the area. It may be the norm.

Management needs to keep the peace. The amenities don’t make up for the disturbance and lack of rest. Details below. Apparently the hotel is a party hotspot for local Italian kids, but it’s marketed as an elegant 4 star luxury resort by the sea. Our first night, university age group of kids had a private party in the pool area in front of the building. The DJ turned up the music so loud, the base shook our room paintings and mirror. We complained to the front desk and were told “sorry, deal with it until midnight.” So we’re just sitting twiddling our thumbs, can’t sleep and can’t watch TV and being angry. They wouldn’t move us or comp us anything. The next night a different group of young people (late teens, no older than 20) turned our floor into a freshman dormitory. A bunch were crammed into different rooms. They gathered in the halls, talking loudly and later that night were running up and down the halls. I heard another guest come out and tell them off in Italian. She shouldn’t have had to do that, but I’m grateful she did. I suggest the hotel only host loud DJ parties at their beach property across the street or in a conference room- not directly in front of the hotel. Just keep it away from other paying guests. Notify guests upon arrival and post on each floor quiet times 11-7 in accordance with local noise ordinances. I’m just minding my own business trying to have a nice time. Bought plane tickets and took PTO to come here and relax, but had a really unpleasant experience. Guests should have a good time without disturbing others. Also, they need to turn on the ventilation in the bathrooms because the ceilings are getting moldy.

This place is a dump. Doesn't even have air conditioning, consistently blows 25 Deg air into my room. Floors are worn, pools closed, hot dogs for breakfast. I mean, this would have been 4 stars In the 70's I'm sure. But today it is like a bates motel. I don't know who hands out star ratings but they need their work reviewed. Would never recommend this hotel.

Great pool and breakfast. Helpful reception. Slightly dated rooms but really comfortable, clean, functional and pleasant. We enjoyed our sea view. Really enjoyed our stay.

Friendly lady staff on front desk. This in my opinion is not a holiday hotel as it is used EVERY morning for business meetings. Usually most of basic breakfast food is gone by 9 due to meeting people eating it all. Very noisy area dew to being on main road and locals use it as speed track for motorcycles and cars around 2 am most mornings. Completely requires a DEEP clean as carpets are Very dirty.