1/5 javier j. 7 years ago on Google
(Translated
by
Google)
Nefarious
treatment
of
the
client
by
the
manager,
a
certain
Juanma
who
is
sorry
for
the
customer
service
he
gives.
I
don't
know
how
the
poor
of
your
workers
can
serve
the
client
well
if
they
have
the
example
of
the
unpresentable
Juanma.
I
tell
you:
we
arrived
at
the
apartment
and
no
one
came
to
give
us
the
key,
we
agreed
that
we
would
be
there
at
4:00
p.m.,
we
arrived
with
a
baby
and
nothing,
waiting
all
day
and
enduring
the
rain
and
no
one
picked
up
the
phone.
After
arriving
more
than
40
minutes
late,
he
does
not
apologize
(traffic
is
typical)
after
that
he
gives
us
the
key
and
shows
us
what
our
apartment
was
supposed
to
be,
all
dirty,
poorly
cleaned,
with
or
without
sheets
from
the
former
guest
or
poorly
washed,
wrinkled
and
hairy,
a
shower
full
of
mold
and
where
cleanliness
was
conspicuous
by
its
absence.
A
horror
movie
and
I
don't
tell
more
things
due
to
lack
of
time.
We
send
emails
and
we
explain
what
happened
to
the
person
in
charge
who
responds
to
the
emails
as
if
you
were
an
M...
disastrous
customer
service
from
this
Juanma
guy.
Recommended
as
the
last
option,
any
hostel
gives
you
better
service
than
this
club
at
the
price
of
a
good
apartment.
(Original)
trato
nefasto
al
cliente
por
parte
del
encargado
un
tal
juanma
que
da
pena
el
servicio
al
cliente
que
da.
No
se
como
los
pobres
de
sus
trabajadores
pueden
atender
bien
al
cliente
si
tienen
el
ejemplo
del
impresentable
de
Juanma.
Os
cuento:
llegamos
al
apartamento
y
no
viene
nadie
a
darnos
la
llave
,
acordamos
que
a
las
16h
estariamos
alli,
llegamos
con
un
bebe
y
nada
esperando
todo
el
dia
y
aguantando
la
lluvia
y
nadie
nos
coge
el
tfn.
Despues
de
llegar
mas
de
40
min
tarde
no
se
disculpa
(lo
tipico
el
trafico)
tras
ello
nos
da
la
llave
y
nos
enseña
lo
que
se
supone
que
iba
a
ser
nuestro
apartamento,
todo
sucio
mal
limpiado,
con
sabanas
o
sin
camboar
del
antiguo
huesped
o
mal
lavadas,
arrugadas
y
con
pelos,
ducha
llena
de
moho
y
donde
la
limpieza
brillaba
por
su
ausencia.
Una
pelicula
de
terror
y
no
cuento
mas
cosas
por
falta
de
tiempo.
Mandamos
emails
y
le
explicamos
lo
ocurrido
al
encargado
el
cual
te
responde
a
los
correos
como
si
fueses
una
M....
un
servicio
al
cliente
nefasto
de
este
tal
juanma.
Recomendado
como
ultima
opcion,
cualquier
hostal
te
da
mejor
servicio
que
este
antro
a
precio
de
buen
apartamento.