1/5 charl T. 8 months ago on Google
I
booked
myself
to
this
health
Spa
at
short
notice
after
reading
the
outstanding
reviews,
however,
after
visiting
the
health
spa,
I
must
say
I
disagree
with
the
reviews.
The
manager
at
the
spa
was
very
rude
and
unprofessional
when
I
arrived
late,
though
I
had
called
in
advance
to
apologies
for
being
late
due
family
emergency,
the
manager
was
just
awful
to
me
on
my
arrival
for
my
first
appointment.
At
the
end
I
had
cancel
my
appointment
due
to
poor
service.
I
wouldn't
recommend
this
spa
to
anyone
who
is
looking
for
a
great
service.
This
not
a
5
star
spa...
I
note
that
the
manager
at
this
spa
has
responded
to
my
review
by
stating
that
I
was
aggressive.
Kindly
note
that
was
not
aggressive.
Also,
I
am
further
appalled
that
she
did
not
render
an
apology
but
rather
lied
to
justify
her
behavior
in
making
reference
to
me
as
an
aggressive
person.
I
cancelled
my
appointment
booked
due
to
poor
service.
I'm
a
coloured
person
that
seek
excellence
in
customer
care
and
just
wanted
to
share
my
experience.