5/5 Susan L. 8 months ago on Google
May
I
start
by
saying
wow,
wow,
wow
what
an
outstanding
store
this
is!!!
After
dropping
my
daughter-in-law
of
at
work
today
Fri
8th
August
9
am
I
decided
my
3
year
old
grandson
and
myself
will
call
into
Homebargains
at
clay
cross
Chesterfield
to
just
pick
up
a
few
needed
bits.
As
soon
as
we
got
there
I
had
realised
that
I
didn't
have
a
coin
for
the
trolleys
so
I
could
put
my
grandson
in,
with
is
in
mind
I
just
pick
up
a
basket.
It
became
quite
clear
that
Tommy
wanted
me
to
pick
him
up..
I
saw
a
shop
assistant
who's
name
is
Jake
to
ask
him
if
he
was
able
to
get
me
a
coin
so
I
could
use
a
trolley..
This
young
gentleman
said
no
problems
I
will
go
and
get
one
for
you
.
I
found
Jake
to
be
such
a
warm
caring
person,
softly
spoken
very
calming
presents
about
him..
He
made
a
conversation
with
my
grandson
which
made
him
feel
at
ease
as
he's
not
feels
very
well.
I
loved
the
fact
that
Jake
had
done
this
as
this
shows
what
a
wonderful
individual
he
is.
I
said
thank
you
and
carried
on
with
my
shopping
feeling
good..as
I'm
walking
around
this
store
I
started
to
notice
other
members
of
Staff
doing
nice
things
for
other
shoppers
even
if
it
was
only
just
saying
good
morning
or
just
a
nice
welcoming
smile..
As
I
arrived
at
the
pet
section
my
grandson
said
that
he
needed
a
wee..
A
store
staff
member
was
filling
up
the
pet
section
I
approached
him
asking
if
there
is
any
toilets
that
he
could
use?
Again
it
this
member
of
staff
went
out
of
his
way
to
take
us
to
the
toilet...
I
found
out
his
name
is
Brandon
again
he
was
so
nice,
polite
and
caring...This
makes
a
huge
difference
to
me
as
If
Jake
couldn't
be
bothered
to
help
me
I
would
have
struggled
to
complete
my
shopping
or
if
Brandon
just
said
no
toilets
available
then
I
would've
had
to
leave
my
shopping
to
quickly
take
Tommy
outside
for
a
wee..
In
both
these
instances
your
staff
was
there
to
go
above
and
beyond
to
help
me!!
Please
could
you
thank
them
both
for
what
they
did
for
us
today
as
I
left
your
store
feeling
very
valued
as
a
customer..
Outstanding
customer
care
&
service
experience
was
given
👏
👏👏
THANK
YOU
xxx
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