Rochills Letting & Estate Agents Walton-on-Thames image

Rochills Letting & Estate Agents Walton-on-Thames

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One of the Best Places To Visits in Walton-on-Thames


Address

69 High St, Walton-on-Thames KT12 1DJ, United Kingdom

Website

www.rochills.co.uk

Contact

+44 1932 222120

Rating on Google Maps

4.80 (244 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Spring Bank Holiday), 9 AM to 6:30 PM, Hours might differ
  • Tuesday: 9 AM to 6:30 PM
  • Wednesday: 9 AM to 6:30 PM
  • Thursday: 9 AM to 6:30 PM
  • Friday: 9 AM to 5:30 PM
  • Saturday: 9 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: Rochills (37) Craig (16) recommend (16) team (14) process (13) property (13) professional (12) highly (10) service (9) agent (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 bridget F. 1 year ago on Google
    Thank you to the entire team at Rochills , more specifically Craig , Liz and Callum , brilliant service throughout a lengthy of having lost a purchase and a sale . The team helped me every step of the way , brilliant communication , quick to respond to queries . I really appreciate the fantastic job done from putting my house on the market to completion . 10 out of 10 from me . Thanks all regards Bridge
    1 person found this review helpful 👍

  • 5/5 Stuart D. 2 years ago on Google
    We are in the process of a move right in the middle of Christmas and as moves go the search was that bit more stressful with rental properties increasing after the pandemic it added to our stress. However both Sharon and Jemima, have been both professional, dilligent, calming and personable and added a real humane touch to the whole experience. I feel they have both gone the extra mile for us whilst remaining professional which I have never really experienced from any estate agents in all the moves I have been involved in. Rochills as an estate agent comes Highly recommended from me.
    1 person found this review helpful 👍

  • 5/5 Hayley M. 2 years ago on Google
    Purchased our house via Rochills and would thoroughly recommend. Liz and Craig were brilliant throughout, not just at offer time but start to finish of process. Craig helped so much with chasing and guidance through the chain and always with timely responses. It is without doubt thanks to him that we moved before Christmas time. Thank you.
    1 person found this review helpful 👍

  • 5/5 Gemma T. 2 years ago on Google
    I am an Estate Agent and recently worked alongside Craig Kirk, he was patient and managed the bottom of the chains expectations while we had a tricky transaction at our end. Craig was always professional and helped out when needed. Great agents!
    1 person found this review helpful 👍

  • 5/5 Sam B. 2 years ago on Google
    Rochills were clear, concise and understanding throughout our house sale. My wife and I found them very communicative and responsive, and we always felt like we could approach them at any point. The team that sold the house were polite and friendly, and I believe had our best interests at heart throughout the process. We would highly recommend working with Rochills.
    1 person found this review helpful 👍

  • 5/5 Alan/Georgie I. 2 years ago on Google
    We recently purchased our house thanks to the fantastic team at Rochills! After a long search we found out perfect house and we’re delighted to have our offer accepted. Throughout the process the team were amazing in making things run smoothly. Most importantly they were great at keeping us updated and responding quickly to our messages. The team were always there to answer our calls and texts and guide us through the process. In particular we needed help and guidance with our solicitor and I was very impressed with how the team helped us and chased our solicitor for us. They were extremely knowledgeable about the whole process - we couldn’t have done it without them. Craig, Callum & Dan are all professional, credible and great at what they do. I would definitely recommend them and have no hesitation working with them again.Thanks guys.. you are amazing!
    1 person found this review helpful 👍

  • 5/5 Sharon A. 2 years ago on Google
    We visited the other agents in Walton and Rochills was by far the most professional and responsive. The lettings team did an excellent job of finding us a suitable tenant. We would highly recommend using Rochills.
    1 person found this review helpful 👍

  • 5/5 Salvatore C. 1 year ago on Google
    I have purchased two properties through Rochills and found them to be extremely professional. Both Craig and Callum ensured that the conveyancing process was as stress free as possible. I now have four investment properties and they are being let through the lettings department of Rochills. The ladies there, Jemima, Sharon & Sacha, have worked tirelessly to ensure that the best tenants have been found for my properties. Sarah continues to ensure that rents are collected on a monthly basis and I would thoroughly recommend Rochills for buying, selling or renting your property.
    1 person found this review helpful 👍

  • 5/5 Tilly O. 1 year ago on Google
    I recently purchased a property with Rochills. The communication was great and I appreciated the extra help in making sure our deadline was met in the end. Craig was a our main point of contact in addition to many other employees at rochills that we had a group whatsapp with. The support from all was great, highly recommended.
    1 person found this review helpful 👍

  • 5/5 G Da S. 2 years ago on Google
    Likely the best and most conscientious service I've ever received from a business, let alone from an estate agent. What is usually one of the most stressful processes in life (apart from divorce, though fortunately I haven't had to go through this but if I ever do I would be tempted to hire Rochills as my solicitors!) was made to be easy - and genuinely enjoyable - by Marcel, Craig and the rest of the Rochills team. I spoke to numerous estate agents who I felt were trying to gain my business with generic pitches and overinflated what they could do/achieve with my property. Rochills took a completely different approach. It was honest, personable and tailored exactly to the current market and area. The negotiations with the buyers were dealt with expertly and competently, and all of this meant we received an offer of almost 10% over our asking price! They even provided specialist advice on all the details on the process from offer to completion. I really couldn't recommend Rochills enough; they are in a completely different class to every other estate agent I've ever worked with or spoken to and the team were a delight to work with. Not an easy find these days!
    1 person found this review helpful 👍

  • 5/5 Helen G. 1 year ago on Google
    Rochills were professional and responsive during the recent purchase of my property. The buyers/Rochills WhatsAPP group enabled swift resolution of my questions and they were very helpful offering advice and contacts. Thank you also for the hamper!

  • 5/5 Simon C. 1 year ago on Google
    We recently marketed a house with Rochills and I could not recommend them highly enough. From the first meeting with Dan, everything was smooth, professional and, very importantly, no pressure. Most contact was with Craig and Callum who were excellent but I am aware that there were other members of the team working hard for us as well. Rochills we’re the second agent that we spoke with and definitely the best. Thanks for your professionalism and advice.

  • 5/5 jaki p. 1 year ago on Google
    I was delighted with the service from Rochills. As a remote sale, the Craig and the rest of the team's prompt, friendly and helpful communications throughout were invaluable to me. They achieved the price I had hoped smoothly and efficiently. Highly recommended!

  • 5/5 accia abdul s. 1 year ago on Google
    "I had the pleasure of working with Rochills Estate Agent as an Account Manager, and I must say that my experience was nothing short of exceptional. From the first day, everyobe at Rochills Estate Agent showed great professionalism, dedication, and a genuine desire to provide the best possible service to their clients. Their knowledge of the property market was impressive, and they always kept up-to-date with the latest trends and insights. They were able to identify the needs of their clients quickly, and their ability to match buyers and sellers was truly remarkable. The team at Rochills Estate Agent always went the extra mile to ensure that their clients were satisfied with their service. They were always available to answer questions, provide guidance, and offer support throughout the entire process. Their attention to detail and commitment to excellence truly stood out. Overall, I can confidently say that Rochills, is one of a kind, I am glad I had the pleasure of working with their amazingteam. Their professionalism, knowledge, and dedication to their clients make them a stand out agent in Walton on Thames. I would highly recommend them to anyone looking for a reliable and trustworthy estate agent.

  • 5/5 Nahian Khan (. 1 year ago on Google
    Rochills were great to work with. They were very professional and had excellent and regular communications primarily via a WhatsApp group chat with gentle reminders to ensure everything kept on track. They also did not hesitate to let us have a 2nd viewing of the property to show our immediate family where we have been interested. Their Estate agent is located in Walton on Thames town. With with a 30 minute free parking on the side roads. Special shout-out to Craig and the rest of the team for their support throughout. I would highly recommend and come back to them. I hope you found this review helpful too 🙂.

  • 1/5 Steph S. 1 year ago on Google
    I have been very disappointed with Rochils. There is not enough communication, I was renting an unfurnished property and on moving day got handed a part furnished property leaving us with no where for our current furniture. They gave extra keys for loft and storage which then they took away the day after. There were many many problems with the property which took them very long to fix. The list goes on… Too focused on the money and not about the property or tenants. Not professional and not enough communication between staff tenants and landlords.

  • 5/5 Michael S. 1 year ago on Google
    Need to say a massive thanks to all at Rochills. Right from the first viewing to the end. As a first time buyer I was very nervous about the whole experience but they helped and explained everything! A big thanks to Craig who was always on the end of the phone and put up with my questions. Would definitely recommend them to anyone who asks

  • 5/5 James H. 1 year ago on Google
    We’ve been so impressed with everyone at Rochills - everyone’s v calm/down to earth and have made some brilliant recommendations in terms of brokers and surveyors. A first class service I’d highly recommend.

  • 5/5 Nayl A. 1 year ago on Google
    Great experience with Rochills! Jemima has been brilliant from the start (as has Sharon) - she’s been very proactive in communicating, and also took my personal needs into consideration so that she was able to deliver the best service (in terms of pulling levers to help my move in situation during the Christmas period), which was a gesture I really appreciated! Thanks

  • 5/5 Joanne H. 1 year ago on Google
    A great service by the Rochills team. Thank you to Callum, Craig & Liz for your support and expertise in making our property sales experience so straightforward. A great local agent! Thanks Joanne & Iain

  • 5/5 Mandy C. 1 year ago on Google
    I can’t recommend Rochills enough Callum and Craig were fantastic dealing with a sale on our behalf that took a long time and a lot of effort on their part. Eventually we completed today. Thanks guys for a job well done.

  • 5/5 Charlotte D. 1 year ago on Google
    We recently bought a property through Rochills, dealing with Callum. It wasn't an entirely straightforward purchase and it dragged on far longer than intended but Rochills were great. I thought their communication in particular was outstanding - using a Whatsapp group meant we could quickly and efficiently share information. Callum is easily one of the best estate agents I have ever dealt with - knowledgeable, calm and professional. Highly recommend.

  • 5/5 Kate H. 1 year ago on Google
    Rochills were all round excellent estate agents to deal with. They were really good at communicating any information with us and kept us up to date throughout the entire buying process. We would highly recommend them to anyone looking to buy in the area.

  • 5/5 Mala P. 1 year ago on Google
    I would highly recommend Rochills’ five-star service. I had the pleasure of purchasing my first home with Craig 12 years ago. If it wasn’t for his persistence and drive to introduce me to the right home, my buying journey would have been very different. Which is why when it came to selling the same property, I didn’t waste time contacting any other agent. Having the initial valuation with Dan, I felt at ease with the information I was given and not pressured to put my home on the market until I was ready. The entire process from here felt seamless, from organising the professional photos to drumming up interest in my home, all the way to completion. There was always someone at hand ready to help with any situation - I never felt alone in this process.

  • 5/5 Tonde and T. 2 years ago on Google
    From the day of our valuation, it was an easy decision to instruct Rochills. Dan did not rush us and really took the time to understand our priorities. Communication has been fantastic throughout during the viewing process, offer negotiation and finally the conveyancing. We are very pleased with the outcome and would highly recommend Rochills. Personalised, friendly and reliable.


Call +44 1932 222120 Open on Google Maps

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