They have a big selection but I didn’t find what I wanted

Dick's Sporting Goods is the place to shop for the best sports equipment. They have specialized sales staff throughout their store to help you make the best equipment choices. The store has a great golf shop and the sales person clearly knew the sport very well.

Went to get my 3 kids shoes and couldn’t find help anywhere. After waiting at least 15/20 minutes for someone to show up at the shoe department my son had to go look for someone who did not look too happy and his customer service was poor. We only took one pair due to the lack of help. We proceeded to pay and there was a price where the football cleats were on display and the register was giving us a different one. Annet the leader on duty came and told us the prwrong. I explain it was unfortunate that we had no help and if she could respect the price. Annet proceed to tell us, “well I don’t have staff 24/7 that can be looking out for people switching prices” Annets response was Extremely unprofessional, she could of explain to us differently she made us feel as if we had change the price. If Annet couldn’t be professional as a manager on duty I don’t expect that her employees will. Lead by example!

We had come by about a week ago for some adidas shoes and my wife regret not getting the matching sweater, so I went back and found the last SM size and quickly took it off the rack and made my way to the register. Customer service rung me up promptly was polite and professional and before I knew it I was heading out the door. Great store, great location and reasonable prices. 👍🏽

So I ordered a Miken ball bat and was delivered a golf club. I tried to get assistance from customer service and the only option I was given was to drive 10.3 miles to their store to return the golf club.....again I ordered a bat. So 20 + miles return drive to return a golf club I didn't order. Obvious error on their part ! ! ! I have the order and receipts to prove it. Frustrating and poor customer service!

I like shopping in this store nice prices, love brooks shoes amazing!

Right inside Palm Desert Mall. Nice and beautiful Sports clothes and Sunglasses and cool stuff. Always really cool clothes. The employees sweet guys and ladies.

Nice store however, didnt have what I was looking for. I finally found an associate who then told me it was the wrong season for buying a zip down sweatshirt.... kind of sad. I Happen to find 2 but will be returning on tomorrow as it doesn't fit over my spouse's head & it's a large. Very disappointed as it wasn't a bargain to begin with.