Had two rings repaired in 2018. Didn't buy anything, so cannot speak to quality of merchandise or knowledge. Staff was friendly. Reason for low rating is because one ring had to be re-repaired immediately (first attempt was badly done). Now, less than two years later, the other ring has to be repaired again. Also, I was very disappointed at how thin the gold was. A year later, the first ring needed to be resized again. I decided to try a different jeweler, and was very impressed with his work and the thickness of the gold. The price was the same as Michael Herr's service. I don't know if Michael Herr's is using the same goldsmith now, but I cannot help but wonder if that goldsmith was a novice and/or skimping on the gold. Will not visit this store again.

I purchased my wife's engagement ring from Michael Herr and I will never regret that decision. I searched all around the big jewelry chains in St. Louis once I decided to buy an engagement ring. None of them gave me the time of day and great customer service I received with Michael. Michael spent time going through all of his diamonds and bands to find exactly what I was looking for in my budget and did not try to pressure me to commit to the sale. This was not the case in any of the other stores I visited. Michael understood that this is a big decision and went through his rings with passion. All the other places did not really give me the attention because they knew I was doing my homework and they were not getting the get the sale that day. I bought both my engagement ring and wedding band from Michael Herr and plan to purchase from him in the future. My wife still stops in from time to time to get her ring cleaned and gets the same attention even though she is not buying anything. He is a great Jeweler and I recommend him for any jewelry purchases.

I walked in looking low a bum on welfare, and they still treated me like a viable customer. Nancy was a saint and did everything she could to help me. She ordered me a gold Cuban link and I am very happy with it. I will be going here when I need something else.

Thoroughly enjoyed my experience at Michael Herr. Staff was very knowledgeable and genuine. I walked away confident and excited with my engagement ring purchase.

On October 3rd, I had the privilege to propose to the girl of my dreams. Michael Herr played a significant role in doing so. I was referred here by one of my closest friends who recently got engaged. All I can say is that this place made me feel like family. I didn't think of just a customer as I felt at other jewelry stores. Michael and the rest of the staff made me and my special day feel even greater importance. Since my engagement now fiancée cannot stop admiring her custom ring. To say she is proud to wear this ring would be an understatement. I couldn't have asked for a better team to work with than the Michael Herr team. I will for sure be sending all of my friends to Michael when they are ready to propose. In addition, I will be doing all of my future jewelry business with Michael from now on. Thank you, Michael Herr!

Mike Herr was FANTASTIC. He nailed everything that I wanted in a ring and was able to do so at a very reasonable price. The experience was not pushy at all and he had a great selection for what I needed. Mike was my first stop when shopping for an engagement ring and I brought a friend with me who has experience in buying an engagement ring. As we were leaving, my friend turned to me and said that I would come back. When I asked why, he just said "you'll see." After shopping around, I definitely see: Mike was the most friendly, lease pushy, and even had the best prices. I cannot wait to return to Mike to buy our wedding bands.

I highly recommend buying your jewelry from Michael Herr. Him and his staff are so friendly and they make you feel like you are their only customer. They take as much time as it takes to find exactly what you are looking for. They helped my fiancé design my engagement ring/wedding band and they are stunning! It was exactly what he wanted to get me. They have everything to fit any price range and you will not be disappointed in the quality and outstanding customer service you will receive.

My husband had a ring and a necklace made for me at Michael Herr's. The workmanship is without the a doubt the finest I have ever seen. It rivals any of the rings we looked at in Paris. The necklace stones are perfectly matched, the craftmanship beyond compare. To have such a fine jeweler in this area is unbelievable. The staff at this establishment is professional and helpful. Reasonable pricing and superior products. My husband has been shopping with Michael for years. I have become a devoted customer in the past three years. We highly recommend this business to anyone, Too bad there aren't more than 5 stars!

Amazing customer service! Everyone was so friendly and helpful! They were able to remove links from a bracelet that’s very sentimental to my husband, so now he can wear it! I’d give them more than 5 stars if I could! Will be using them from now on!!

My family has been a customer of Michael Herr’s for years. They are always amazing and offer great suggestions to my husband on gifts when he’s out of ideas after 25+ years! Michael recently recreated a family heirloom for my birthday and I couldn’t be more happy with it! They are amazing all around with customer service, inventory, design!

I have only seen the most remarkable stones come from here, thanks to the referral of family friends. Truly, the depth and shine are unmatched. I cannot wait to build something with them, for myself!!

Beautiful store! Exceptional customer service. I will be purchasing here in the future. The owner is a very kind professional and personable person. Great experience all around!