5/5 Brandon B. 6 years ago on Google
Long
story
made
short....
we
first
went
in
for
our
scheduled
appointment
after
confirming
twice
and
we
weren't
on
the
schedule.
How
it
was
handled
I
won't
even
go
into.
But
we
finally
decided
to
go
in
about
a
month
later
after
we
rescheduled.
It
was
our
anniversary
and
we
were
given
a
gift
card.
The
massage
was
great
as
I
usually
don't
like
massages.
My
wife
and
I
both
loved
the
massages......
BUT
unfortunately
the
girl
at
the
front
desk
ruined
the
whole
experience.
I
understand
you
have
to
"sell"
to
people
but
this
was
beyond
ridiculous.
Before
we
started
we
were
given
some
information
and
that's
fine!
After
the
massage
was
over
though
I
felt
so
relaxed
and
peaceful.
We
walked
out
to
the
lobby
and
the
same
girl
was
waiting
for
us.
Starts
talking
about
memberships
and
pricing
and
so
on.
I
explained
I
didn't
even
like
massages
on
the
regular
and
only
get
about
1
a
year.
My
wife
also
politely
said,
"I
don't
want
to
waste
your
time,
but
it
isn't
in
our
budget
or
a
concern
of
ours
right
now".
So
then
the
girl
proceeded
to
keep
pushing
and
offering
different
"solutions"
to
benefit
us.
Another
long
story
made
short,
my
relaxation
was
completely
gone
and
the
experience
was
ruined.
First
off,
the
girl
didn't
listen
and
just
kept
interrupting
and
talking
over
us.
Then
she
keeps
bringing
up
the
financials
and
"if"
we
can't
afford
it
they
are
flexible.
This
is
when
I
honestly
felt
insulted.
We
were
trying
to
be
polite
but
when
you
want
to
"assist
me
so
we
can
budget
for
it"........
unreal.
The
money
wasn't
the
issue.
It
was
our
anniversary
and
we
wanted
to
relax
and
not
be
hassled.
Because
of
this
girl
we
will
never
go
back
to
a
Massage
Envy.
I
wish
I
could
post
her
name
but
can't
remember
it.
(it
was
something
very
different)
I
just
feel
bad
for
the
massage
therapists
because
they
were
fabulous
and
people
like
this
girl
are
losing
them
business.
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