As a Celiac, thankful for friendly staff who let me check ingredients list on mocha syrup. Great spacious location and conveniently tucked on the outer edge of the grocery store.

Super friendly team always happy to make you an amazing latte or coffee. And the best part is the beans are crazy fresh because the roaster is literally about 10 feet from the cappuccino machine! Love this place!

Very friendly service and great coffee! A good place to meet for business or casual. Very conveniently located within Festival. They also have drive-thru with speedy service. Alex Vargas Real Estate

Very nice place to meet up with my friend. Employees always greet us with a warm welcome. Service is great. One employee knows what I want to drink without me ordering. When I approach the counter she quickly says "Chamomile Tea, today?". The bagels are fresh & yummy.

Excellent customer service and delicious latte. Jacob and Calle are friendly and knowledgeable and made my first visit to a Dunn Bros Coffee an enjoyable and memorable one!

Such friendly service and always great drinks. I enjoy this place quite a lot.

Update….refills are now free. Considering a Small coffee costs $2.90, it seems reasonable to expect. Nice surroundings, young staff members polite and friendly…older staff not so much, exception of The roaster… he’s a great guy! I would tip if they took the time to fraternize with the customers and maybe go around with a coffee jug seeing if anyone cares for a refill. Perhaps it’s the Covid scare that’s needlessly sterilized peoples behavior. Time to move on. ….😳 We used to go to Dunn every Sunday. Either Hugo or WBL. Never got charged for a coffeee refill. Now they charge$.60. The one in WBL had to close. Replaced by a Caribou and they're packing them in. Dunns obviously doing something wrong.... they could start with free refills on coffee. Update: Hugo Dunn coffee shop very comfortable. Started coming up here recently but things have changed. They raised the price of a medium coffee to $2.90 ( my father would turn over in his grave!) and today they just announced NO REFILS) No.... they’re not kidding. Update…now getting refills!! But sould be a lot more friendly to the customers sitting in their shop… not at all like the small ma and pa coffee shops. The younger staff are friendly …not so much from the older ones… a little cranky and “woke”…. Yikes

Got lots of gift cards, went at non peak hours, had great, one on one service! Friendly, helpful staff, easy to park, easy to get to.

Their bakery selection is amazing! Go for that alone! There is a nice place to sit and work, hangout, whatever you enjoy doing at a coffee shop. The coffee is a bit bolder than I like but some sugar evens it out. Great neighborhood coffee joint.

Best customer service ever! Every staff member who works there goes above and beyond! Kindest people! Professional, caring, friendly and engaged! They have an amazing leader who leads by example in Jody. I love to come here because I’m treated so well!

Best coffee ever! I’ve been drinking down brothers for over 30 years!

I was shocked as I watched the barista who made my mocha put a lid on it while whip came out the drink hole spilling over the side and then taking her dirty stained and wet counter top rag to wipe the whip off the spot where I would drink from on the lid that was my drink. Disgusting Dirty and No Way Sanitary. I requested a new lid. No common sense on keeping people free from cross contamination that could cause sickness. It was nasty seeing how dirty her rag was.

Lovely atmosphere to have coffee over meet friends for light meal. Staff are pleasant and coffee is good

My favorite coffee shop. Staff is always friendly, great service, plenty of seating and delicious drinks.