4/5 Debora R. 2 years ago on Google
I've
been
a
patient
at
this
center
like
forever.
Bay
Shore
clinic
to
Central
Islip
to
Brentwood
center
when
all
others
closed
down.
My
Dr.
khanijo
took
care
of
me
for
all
these
years
until
Hudson
River
took
over.
They
took
away
a
Dr.
who
has
been
taking
care
of
me
for
decades
without
notice.
Not
a
letter
stating
why,
just
abruptly
changed.
From
there
it
has
been
down
hill.
I'm
not
one
to
frequent
doctor's
offices
for
any
little
thing
but
when
I've
needed
immediate
attention
I
have
not
gotten
it.
One
time
I
ended
up
in
the
ER
because
they
never
called
me
back.
I'm
not
saying
it
has
always
been
bad
all
the
time,
but
oh
boy!
It
is
true
the
wait
is
a
bit
longer
than
other
places
but
not
so
bad
for
the
most
part
in
my
experience.
I've
had
my
share
of
spending
almost
all
day
in
this
place
but
just
a
few.
Lately
it
has
been
ok.
It
is
true
about
the
attitude
of
some
of
the
employees.
But
not
everyone
is
the
same.
Those
people
are
very
few
and
yes
they
should
have
a
refresher
course
on
public
relations
and
how
to
treat
people.
If
you
don't
like
your
job,
move
on
is
what
I
say.
I
won't
even
talk
about
the
phone
call
wait,
ridiculous.
I've
cooked
an
entire
elaborate
dinner
waiting
on
hold
and
I'm
not
exaggerating.
The
worse
is
the
navigators
dept.
That
is
where
you
kill
most
of
the
day
if
you
write
down
your
name
on
that
clipboard.
But
is
worse
if
you
leave
and
let
them
do
the
appt
and
referrals
at
their
leisure.
It
doesn't
get
done.
One
time
I
had
a
Navigator
called
me
3
months
later
for
a
referral
the
doctor
wanted
me
to
go
to
but
I
was
not
to
found
of
so
didn't
stress
I
never
received
the
referral.
My
latest
experience
involves
same
navigator
who
when
I
finally
reached
her
by
leaving
an
in
person
message
on
her
desk
to
call
me
after
I
complaint
to
another
navigator
as
she
had
already
left
for
the
day.
She
reached
out
the
next
day
complaining
as
to
how
long
it
takes
her
to
do
one
referral.
Something
is
wrong
with
this
picture.
If
it
takes
you
this
long
you
must
be
doing
something
wrong
or
better
yet
don't
know
what
you
are
doing,
And
that
is
the
patient's
problem
how?
You
should
be
complaining
to
management
not
me.
"It
takes
me
half
the
day
to
do
one
referral",
what?
This
one
is
earning
this
salary
very
easy.
Long
story
short,
my
appt
was
April
26.
Dr.
gave
me
several
referrals,
because
of
Covid
I
was
due
for
many
things
not
to
mention
two
of
the
referrals
where
because
of
abnormal
EKG,
and
a
suspicious
growth
in
my
mouth,
and
a
3rd
for
a
Follow-up
abnormal
Colonoscopy
more
than
a
year
ago.
Those
were
the
most
important
referrals.
You
would
think
an
abnormal
EKG
is
something
of
urgency,
followed
by
the
growth
in
my
mouth
that
could
be
very
well
be
cancer
for
what
I
know.
Here
this
navigator
could
care
less.
Not
a
routine
referral
but
one
that
needs
a
little
more
attention,
perhaps
life
threatening,
who
knows.
Today
is
May
12
and
I'm
still
waiting
for
my
referrals.
She
has
only
given
me
so
far
the
date
for
Cardio
and
because
I
hunt
her
down
and
left
a
personal
message
on
her
desk
after
trying
to
reach
her
for
days
letting
the
phone
ring
indefinitely,
5
days
later.
Today
is
going
on
3
weeks
and
I
still
don't
have
my
referrals
for
the
growth
in
my
mouth,
F/U
colonoscopy,
and
the
less
important
ones
for
now.
My
Doctor
now
Dr.
Ahuja,
I
love
dearly.
She
is
very
attentive
and
thorough
like
my
Dr.
Khanijo
used
to
be.
I
feel
very
comfortable
with
her
and
hope
they
don't
take
her
away
from
me
ever.
She's
a
great
asset
to
this
center.
Overall,
This
center
its
ok,
just
a
few
bugs
to
get
rid
of,
phone
hold
time
and
the
navigators
and
those
"I
don't
want
to
be
here"
attitude
employees.
D.
Rivera
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