English not spoken here. Went there today to get a chili burger. It was a hard time for them to get my order right (burger with extra onions). Three people couldn’t get it even though I said many, a lot, extra, and even tried to use sign Language. None of them spoke English. Even if they don’t speak fluent English at least they could learn the lingo for a burger establishment. Bad customer service.

Absolutely disgusting! As a first time visitor to the area, I was totally misled by the reviews. This place serves food that I wouldn't feed my dog! The food is flavorless at best and mysterious at worst. I would not recommend this place to anyone whom I vaguely loved.

What a horrible experience I had yesterday. I was exited to eat Tommy’s. I went in at 9pm and ordered for me and my family who decided to dine in. We ordered, people came and went, we began to question the issue . Almost 30 minutes went by and yet no food. I got up and demanded a refund . Horrible service and experience. The staff thought it was not a big deal, they didn’t even apologize for forgetting my order. I am so disappointed

I've been coming to this Tommy's for 20 years. They have been consistent and the workers have always been so nice. The drive thru is a great plus! Now the food: I love their quality ingredients from the beef, tomatoes, pickles, lettuce, and onion. The chili is supposed to be the main attraction but I find it very greasy and dull. I've tried the chili cheese at the Los Angeles location and it's very different. I still enjoy chili cheese fries but I usually avoid it on my burger. Still a place I visit about 1x a month.

The food is sloppy but tasty, the service staff is not the friendliest and the place could use better housekeeping. It was pretty trashy and ghetto around the building. We decided to take our food to go instead of eat there.

I usually use the drive and have good service. Due to the heat I thought I'd dine in. The a/c was not on. I had to take my food and eat in car. Not sure if it was to conserve energy or. a/c was down. I would return for drive thru

I stoped at your restaurant to order take out.your staff assumed I was a delivery service which I was not I was a walk in customer. Your staff assumed I was of a certain race based on their conversations. I speak fluently in their language and I was believe that they should refrain from assumptions. I had a horrible experience at your restaurant.

I've been craving a Tommy's burger for the 7 years since moving out of state. My visit did not disappoint. I want to go back soon.

Every single time I come over here customer service is excellent my burgers and especially breakfast sandwiches they’re never done wrong these ladies work hard and they take care of their customers thank you Tommy’s

Spoke to employee who says her name is margarita. Her and her other employee was upset with me cause I didn't speak Spanish. They had trouble understanding my order. I asked for #1 and two #2's. She got order wrong. And when I asked her to fix it. She got a attitude . Said I'll charge you more. I went to take a picture of her and she says stop being childish. Asked her for her name and she walked up. Finally walked back after and says I charge for my pictures. Lady was very unprofessional. Please make sure your cashiers are retrained better.

The place is always clean when I come here. but the only thing that I would like suggest is that on hot days like today September 4, 2022, the restaurant should be provided with a better AC unit for 109 degrees days like today and that’s why I give 2 stars. Several customers were complaining how hot it was in there. The restaurant lost at least 10 customers during the time I was dining in because it was too hot to dine in. Thanks for the great food and service.

Well this Tommy's is located in a kind of a busy intersection which is pretty easy to access. there was hardly anybody in there. it was about 6 o'clock so I had expected it to be a little bit more busier than it was. The service could have been better. they had a really thick plastic or plexiglass between the person taking the order and yourself which seemed a bit odd. it's almost like a theft guard... the kind you find in a liquor store in a bad area. Anyway, the food was pretty decent. if you go on Instagram and follow Tommy's they do announce specials every other week or so. today was a special chili fries for $3. Not to shabby..

New kbb & thought I'd give them a chance...Dont come unless there's no other option. 20$ for basics. 3 But don't expect extras to add flavor like onions, jalapeños, etc. Sides are bland at best, kimchi was disssapointing. Nothing special here. Meat was meh at best..Little value. Especially when you get your check and they've added the secret 18% tip to your check.58$ for me son and I...smh..disappointing for this newer Kbbq place. Won't be back.

Took the drive thrue this time around on my visit. quick in and out but they forgot my drink... Grabbed a chili burger and fries B.O.M.B !! The Burger did not survive the Review . Must try the best in southern california when it comes to cheese burgers. OLD SCHOOL

I ordered chili dog, fries, and a drink. The french fries have no seasoning, and they add pickles and tomato to the chili dog, very odd taste i didn't like it.

You can't go wrong with their chili. It is the best. I had the chili cheese burger combo with chili cheese fries. It's not my go to, but I wanted a burger today. The chili cheese dog combo is my favorite. The service was quick and friendly and the food was delicious.

Beware!!!! Worse place to go for chilly fries ,at this location ,chilly is dry and taste nothing like the original or other Tommy's I've been to,,I will never go there again,,they give you very little fries and chilly,,

My husband and I haven't been to Tommy's since before Covid. IT WAS SO GOOD! Love us a "cheat" day. He had a chili cheese dog with everything and I had the chili cheese tamale with everything. We shared an order of chili cheese fries with everything well done and a root beer. All was so good, hasn't changed a bit. PS: the fries were perfectly cooked...well done keeps them crispy under all the chili cheese!

Took forever to take my order, got to the window and took forever once again. So one would think their food was going to be so hot you burn the roof of your mouth. Load and behold it was all room temperature at best and I guess easy ice means pack it with ice.

I haven't had Tommy's in years. What a treat it was to have a delicious chili cheese burger. I love this location because it's much closer than the L.A. location and its never crazy packed. Best thing is that everything taste exactly as it should. It was my kids first time eating Tommy's and they ate everything and unlike In & Out fries, Tommy's are actually good. Don't forget the pepperchinis!

In past visits Tommy's has never disappointed. Today, it was not good. Received my order quick only to find the chilly to lack flavor. I'm assuming it was watered down. 😝 I won't be back here again.