MemorialCare Medical Group - Long Beach (Douglas Park) image

MemorialCare Medical Group - Long Beach (Douglas Park)

Medical clinic Doctor Family practice physician Gynecologist Internist Pediatrician Podiatrist Cardiologist Pulmonologist Rheumatologist

One of the Top rated Doctors in Long Beach


Address

3828 Schaufele Ave Suite 200, Long Beach, CA 90808, United States

Website

www.memorialcare.org

Contact

+1 877-696-3622

Rating on Google Maps

4.80 (311 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: doctor (16) time (16) care (12) staff (12) kind (12) appointment (11) patients (10) patient (9) great (8) recommend (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julianne W. 3 years ago on Google
    I love this facility and Dr. Pham, my primary care physician who is the first doctor I saw at this location. I love it so much that I've now gotten connected with a great OBGYN (Dr. Livingston), a pulmonologist (Dr. Johannes), and a podiatrist (Dr. Angarola). It is great to be able to see all of my doctors in one facility, but the thing I love MOST about this facility, in addition to the excellent staff, is how accessible the facility is. I am disabled and fat and usually have issue after issue when trying to get medical care. Not here. Here they take great care of me, have accommodating equipment, and everyone is respectful and compassionate. I am SO fortunate to have found this practice!
    2 people found this review helpful 👍

  • 5/5 Monica L. 3 years ago on Google
    My OBGYN is Dr. Karm. I first met her in 2019, after I changed healthcare groups from HealthCare Partners to MemorialCare. She has excellent bedside manners. Very attentive and non-judgmental about any questions or concerns I had at my woman's wellness exam. In 2020, right before the COVID pandemic, she performed surgery on me and was very thorough in explaining the process from pre-op to post-op. My sister drove me to and from my surgery and was so impressed by Dr. Karm's attention and care, she also became one of Dr. Karm's patients! My latest appointment was this past week at the Douglas Park location. The check-in was very fast and efficient in the lobby with temperature check and a new mask; however, when I reached the 2nd floor, it was a little busier than I expected and it was not clear where I was supposed to further check in. Three other women who came in after me stood around and were checked in before me. One of which had her name called twice before she arrived in the lobby, which was strange. Anywho, other than logistics, and this is probably attributed to the COVID pandemic, I highly recommend MemorialCare. I'll update should my opinion change after my upcoming mammogram. If anyone is looking for a good OBGYN, consider Dr. Karm. This one is a solid recommendation, ladies!
    2 people found this review helpful 👍

  • 5/5 A 4 years ago on Google
    Dr. Weber was very comforting, professional and prompt. I was in and out in less than 45 minutes. I’m so grateful to him and all of the staff. Lisa, my nurse, was AMAZING. I was so anxious going in but she made me laugh and gave me such great information to calm my nerves. I can’t express how much I enjoyed having her around. Hoping she’s there next time I go in.
    1 person found this review helpful 👍

  • 5/5 Tammy H. 2 years ago on Google
    Good Morning. Just had the best experienced @ Memorial Care with My Doctor name Sunaina Sehwani and her assistant Denise & Scorra Even the admitting clerk was so kind, patient and I could feel they were genuinely concerned about my well being. I was in & out. I haven't had a Good doctor like this in a long time. Woman to Woman I promise you she made me feel so comfortable. For the women that just want to be sincerely cared for see Doctor Dr.Sehwani. She is the Best. If it wasnt for Covid I would have Hugged all 3 of them. Thanks you guys. Sincerely Tammy H Barnes
    1 person found this review helpful 👍

  • 5/5 Nereida O. 1 year ago on Google
    Let me start off by saying that, the facility was awesome! It looks really new and clean. And the service was superb! I was in and out, in no time, all the staff was super friendly, and my doctor was amazing! It was my first time seeing Dr. Vo and it won’t be the last! It was a great first experience! She was very kind, understanding, and helpful. I definitely recommend Dr. Vo to anyone looking for a great gynecologist. :)
    1 person found this review helpful 👍

  • 5/5 Dupé A. 6 months ago on Google
    Dr. Devin creates a welcoming environment, offering attentive care and taking the time to explain everything thoroughly. I appreciate the unhurried atmosphere during appointments. Grateful to have her as my OBGYN, I highly recommend Dr. Devin and her team for their exceptional service and unmatched level of care.

  • 5/5 Paulida G. 1 year ago on Google
    Dr. Andrew Yoon is a great doctor who cares and love his patients not as a number but as people with human needs. Thankful for him. Promote him Memorial as a lead doctor or head doctor.

  • 5/5 Lisa T. 1 year ago on Google
    Excellent, kind physician. Was caring and professional. Definitely recommend.

  • 5/5 T. C. 1 year ago on Google
    Very rewarding visit. Dr Yee was very friendly, answered all questions, focused on my need, gave me confidence that my need will be taken care of ASAP. He gave me the time for my visit and there was no feeling of a rush on his part to get to the next patient. I’m totally satisfied and confident in him and all who supported him today. Highly recommend on my part! Thank you!!!

  • 5/5 Roberta T. 1 year ago on Google
    The doctor was thorough providing me a little hope of getting my asthma under control and the staff very friendly and kind.

  • 5/5 Alisa R. 5 months ago on Google
    All the staff was kind to me at my visit. Kirsten Devin was especially very kind and patient with me. I had explained to her I was very nervous from the start of my appointment. She walked me through step by step on everything that was going to happen during my appointment and it made the whole process easy and made me feel more comfortable. I have already recommended her to friends and family and will continue to do so. 11/10 experience.

  • 5/5 kahala k. 5 months ago on Google
    As a new patient, I felt heard. All the concerns with my current health were immediately addressed. Dr. Rodriguez made my visit comfortable in knowing that I can trust her expertise. Office staff were super friendly as well. Happy New Year!

  • 5/5 S G. 6 months ago on Google
    The office staff is welcoming and efficient. Dr. Devin is warm and engaging. She asked questions very routinely about subjects that some may find too uncomfortable to bring up on their own. Fantastic bedside manner!! Easy to talk to, easy to ask questions. Definitely coming back. Already referred her to 2 of my friends.

  • 5/5 Diane G. 1 year ago on Google
    Dr. Vo & Maria were amazing!! Very professional & thorough throughout the appointment! The receptions & front desk were also very helpful! I had a great experience!! Highly recommend.

  • 5/5 Katy D. 7 months ago on Google
    Dr. Suppogu is the most caring and supportive doctor I have ever met. She is the kind of doctor I pray for. My journey with her has just begun, and already she has helped me feel less afraid and more empowered to take care of my health with her knowledge, expertise, and guidance.

  • 5/5 Delia B. 8 months ago on Google
    my granddaughter came in for a clearance to have surgery. Her doctor was so kind Dr. Nessa she was warm. She asked many questions she was patient and kind. The staff was nice quick and efficient. I would definitely recommend Dr. Nisa. She is definitely a person who cares about her patients not just about numbers she cares about the patient

  • 5/5 Cherol K. 6 months ago on Google
    This was my first time meeting with Dr. Kharm. She was very thorough, was up-to-date on my medical history and current condition, and made me feel so at ease. She was very kind and considerate, and explain things in a way that made me feel that I was in the best possible hands many times when you see a physician you wait in the waiting room and then in the examining room for long periods of time and then the doctor is rushed to get to their next patient. That was the opposite with Dr. Kharm. My appointment was right on time. She took me immediately and she spent a lot of time answering all my questions and was extremely patient with me. I’m so glad that Dr. Claire referred me.to Dr. Kharm! She will definitely be my new OB/GYN

  • 5/5 Becky S. 7 months ago on Google
    Dr. West is one of my all-time favorite doctors. Our time never feels rushed, she's easy to speak with, and she explains everything thoroughly. SHE IS OUTSTANDING!

  • 5/5 Trinice W. 1 year ago on Google
    I love Dr Vo! She is very thorough and understanding. Always tries to find the best solution while consulting you.

  • 1/5 Veronica Garcia - M. 1 year ago on Google
    Back office medical assistant is rude and I want people to be aware. They should not be permitted to behave that way towards people. Save yourself the head ache parking is horrible and the clinic schedules too many patients. Your health is not their priority and they made that clear to me.

  • 5/5 Lori V. 1 year ago on Google
    Virtually no wait to be seen. Through questioning of my history. Professional and kind describes everyone I interacted with!

  • 5/5 Margaret B. 1 year ago on Google
    One of the best Doctors I have I recommend this doctor Highly he is ivery professional and The Really best at his specialty

  • 5/5 Sanarie B. 1 year ago on Google
    I have been with Memorial Care Medical Group Douglas Park and I am very happy with the group of doctors handling my care. The listen and take action to make sure my health is improving. Thank you.

  • 1/5 Erin 1 year ago on Google
    I have had mostly good experiences up until a recent visit with a new Dr. This location is getting one star because I complete the after visit surveys every time I seen a Dr here. After completing a survey with a positive review, there is a prompt that states something to the effect of "your honest feedback is important to us" and a request to click to publish the review on their webpage and a link to put the review on google and (I believe) yelp as well. I had a very bad experience last week with a new Dr & just completed the post visit survey. The message I rec'd after submitting the survey was "we're sorry to hear about your experience. Management will be in contact with you shortly". (paraphrasing) I did not have the option to submit my honest review on their website nor on google. So I came here to advise you all that they only publish good reviews. Be wary, there is one Dr in particular that is bad, and based on what I mentioned above, you will never see a negative review of her. Memorial Care, do better. You need to allow people to publish their honest reviews regardless of them being positive or negative. You are misleading patients and although many companies resort to this type of biased feedback, publishing only the positive experiences, I expect more from a health care organization. Additionally, you force people to wear masks but you allow actively sick and contagious front desk staff to work around patients in the waiting room. During both of my last 2 visits, one in November and one last week, I noticed while waiting for my name to be called that there was a front desk employee sneezing, coughing and blowing her nose! You are a healthcare facility, your sick employees need to GO HOME or be put in a back room to work away from the public.

  • 5/5 Mariela M. 1 year ago on Google
    Love it here! I’m always in and out, and they are very helpful when making my appointments.

  • 5/5 Desiree M. 1 year ago on Google
    The staff & drs are all super friendly & very helpful. I'm usually in & out my apts. which i love.

  • 1/5 Brie K. 6 years ago on Google
    Had an appointment at 11:00am didn't get called until 1pm. Was told even though I had an appointment scheduled for 11:00am the wait for me would still be 2-3 hours because they already had patients. What's the point of appointments in the first place? And why actively schedule patients to that time if you say there are already patients waiting the same time? It's not like there were lots of people in the waiting room either, it was practically empty. I don't know if there was only one doctor there or something but it was very uncalled for. Talked to other patients who also had appointments for their scheduled times and had to wait also about 2-3 hours, some waited and others just rescheduled. Was there for about 4 1/2 hours in total, and after I was seen, I went to schedule my follow-up appointment, the receptionist just rudely interrupted me in the middle of me talking and told me have a seat I'll call you up and had to wait an extra 5 minutes. Didn't like the experience at all, the doctor was quick, and nice enough but everything was off putting.

  • 1/5 Amber A. 3 years ago on Google
    I was attempting to make an appointment with Dr. Phyllis Oster because she came highly recommended. I was led to one person who transferred me and the call was dropped. I called the number directly only to be on hold for a very long time. They give you the option of a call back number. After 2 hours, someone called me back, only to place me on hold, and then the call disconnected. I receive a voicemail, which means they must have placed me on hold to then dial my number again and the person who left the voicemail doesn’t leave a number and doesn’t attempt to call back. I still haven’t spoken to anyone. I do not care to deal with any doctor at this place when there is absolutely no way to get through to someone. Why is there a wait time of 2 hrs just to make an appointment? This service is horrible and poor reflection which is why I am choosing someone else.

  • 5/5 Eric S. 2 years ago on Google
    Very friendly staff. Parking was a bit of a challenge but expected for the size of the parking lot. Not far from Long Beach City College's Carson & Clark campus.

  • 2/5 L M. 3 years ago on Google
    Today was a big disappointment in a new facility. I wasn’t expecting to be treated badly just to schedule a doctor’s appointment for my aunt at suite 200 in the rheumatology department. I was very kind to the front desk staff even after she was rude. She didn’t bother looking at the paper I filled out & just repeated the same thing to me without being patient or helpful. I hope that management can take care of that because as I was leaving, she was more excited to gather with her co-workers at the front desk to chat & look at their phones.


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