KAUSTHUBHAM image

KAUSTHUBHAM

Hotel

😐 Very good and well maintained hotel but the only problem is staff. Very bad customer service, unnecessary debate with customers and not even behaving in a good way. It was found suggesting for other hotels for AC rooms even though they have it in Kausthubham. Seems like they are not even interested... People often mention rooms, room, temple, good, service, water, stay, clean, Guruvayoor,


Address

SH49, East Nada, Guruvayur, Kerala 680101, India

Website

guruvayurdevaswom.in

Contact

+91 487 255 6537

Rating on Google Maps

3.70 (1.2K reviews)

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Featured Reviews


Frequently mentioned in reviews: rooms (21) room (18) temple (16) good (13) service (7) water (7) stay (6) clean (6) Guruvayoor (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Rajeev K. 9 months ago on Google
    Very good and well maintained hotel but the only problem is staff. Very bad customer service, unnecessary debate with customers and not even behaving in a good way. It was found suggesting for other hotels for AC rooms even though they have it in Kausthubham. Seems like they are not even interested in promoting their own working environment and organisation. No water, towel or soap etc provided. This guest house is managed under the Devaswom Board. Requesting Devaswom Board to train your staff in customer service please.
    2 people found this review helpful 👍

  • 4/5 Thejas R. 6 months ago on Google
    A great value room. It is under Guruvayur devasam. Booking is very difficult. Holidays can be very busy. Advance booking is not allowed
    1 person found this review helpful 👍

  • 3/5 PRADEESH K. 1 year ago on Google
    1.Lift is not available. 2.AC Rooms are good in Opposite building. 3.If we use any high voltage devices like kettle then power is tripped due to solar electricity. 4.Heater is not working sometimes electrician support is needed. 5.Room service persons are avaipable only in Ground floor. 6.Hotel as restaurant with in it. Sadya was good with min price.
    1 person found this review helpful 👍

  • 3/5 Sudhir M. 8 months ago on Google
    No service boy was available. Also drinking water was not provided. The staffs at the reception talks among themselves for long time keeping the customer awaiting. Many of the pilgrims are aged and it is very difficult for them to wait. Staffs need to be given an orientation class.
    1 person found this review helpful 👍

  • 5/5 ANANDHU S G. 4 months ago on Google
    It's a nice stay for bigg family and marriage parties also available single room and good vegitarian hotel on ground floor spacious room clean bathroom lift options for 5 floor. it was super good stay
    1 person found this review helpful 👍

  • 5/5 Dileep k. 9 months ago on Google
    It's devasthanam rooms we stayed two days. Room is very clean for 2 bed ₹400 6 bed ₹800. Very sheep and best. But no more room service like drinking water they not provided that's only one drawback, otherwise good 💯
    1 person found this review helpful 👍

  • 1/5 Manomohan N. 1 year ago on Google
    This is the third time I am approaching this rest house to get a room, but never get it yet.. The staff sitting in the reception have no respect to customers they behave badly... Pl. arrange on line booking... 🙏🏼
    1 person found this review helpful 👍

  • 3/5 Dr. Vinay K. 9 months ago on Google
    You can just stay in a cozy room, that's all. No room service at all. The advantage is that it is very close to the temple. Car parking is just at the back of it.

  • 1/5 Roshith K. 1 year ago on Google
    There are no lifts, the rooms are on the fourth level, and there are bed bugs and wetness in the beds. The office staff had us wait for over an hour. They give priority to administering relatives and friends and don't care for women and children who are waiting for the room keys.

  • 2/5 prithvi s. 1 year ago on Google
    Rooms are in awkward condition, not maintained properly by the management, no hot water for bathing not even for toddlers.... No elevators how can old aged people climb the 4th or 5th floor.... Since pilgrims have no better option the management will not take better steps to improve the building...

  • 4/5 MURALIKRISHNAN S. 4 months ago on Google
    Budget rooms provided by Dewasom authorities. Very nominal tariff (₹300 per day for double room non ac). Close to temple

  • 1/5 gouthamkesh a. 4 months ago on Google
    Arrogant receptionist,literally they are acting like gunds. There is no room service, untidy bedsheets,Very poor quality rooms. No parking facilities are providing.

  • 4/5 Raji R. 1 year ago on Google
    Room and bathroom was neat and clean. Room tariff is very much low compared to hotels and this place is just opposite to the temple parking building. Temple is just 5 mins walk from this place.

  • 5/5 Divya B. 10 months ago on Google
    We took an AC room, which was neat and kept really clean.. walkable distance to temple too

  • 4/5 Archana A. 10 months ago on Google
    Rooms are large and clean... Service was also nice. Location is very close to the temple so overall nice 👍

  • 4/5 Jijit G. 10 months ago on Google
    Normal room are simple. AC rooms are big and good. Lift available.check in time is afternoon. parking available nearby.

  • 3/5 Bala S. 1 year ago on Google
    Location is great ... no lock for washroom (unbelievable)... elevator was not working. Aged people had to climb 3 floors...

  • 5/5 Thampi T. 8 months ago on Google
    Guest house of Guruvayoor Devaswom. Close to temple .Rooms are average.But for one or two days ,it is enough.I like it because it is a safe place to stay . room rent is only Rs 300+tax for a double room .we will not get any room in Guruvayoor with this rent. No water problem there. Generator back up there. There is a good restaurant in Kousthubham . Panchajanyam guest house is another good guest house of Guruvayoor Devaswom .

  • 5/5 Anilkumaralakkadan M. 1 year ago on Google
    Better rooms for joint family Doors are not proper slightly damaged Veg foods are only available with in the restaurant Only 250m to the temple from hotel ( very good location)

  • 5/5 Abhijith v. 1 year ago on Google
    Best place and safe place for guruvayoor pilgrims. This is under Guruvayoor temple. Room tariffs are not high. But they provide best quality rooms for low tariff rates.

  • 4/5 Sruthi R. 1 year ago on Google
    It is located very near to the temple.The rooms were clean and best when compared to the price they offer. There is no online booking, and rooms are available for Rs.300. They have a hotel attached too which also serves good food.

  • 1/5 Bivin g. 1 year ago on Google
    Arrogant Staffs, says no room availability right on our face on enquiry. Availability of rooms only for people with recommendation from devaswom employees, govt officials (must be powerful enough) or politicians. Delux room costs 1008 per night. 200 deposit refundable on return of the keys. No drinking water in the room (not even a bottle of water), no lift facility (rooms are on second or third floor). No blanket. Bathrooms are not fully hygienic in the rooms.

  • 4/5 Vinod G N. 1 year ago on Google
    Good space with big rooms and convinence to reach temple.Ours was a team of 9 and we don't have any negative comments.

  • 5/5 SHARAN S. 1 year ago on Google
    Very budget friendly rooms with lowest price, have to book early to get the rooms . Max. 200-300m distance from temple.

  • 3/5 Vignesh R. 1 year ago on Google
    To get a decent rooms when u are in the visit to Guruvayoor temple.. There are many rooms available here.. the rooms are decent and restaurant also good.. The best part is the location as its located in front of Guruvayoor temple.. The temple is just outside of the hotel.. the rent is cheap.. An one night stay to visit the temple then this is your best option for the stay..

  • 3/5 aswin s. 1 year ago on Google
    The rooms were available in affordable price. The building was very close to the temple was an advantage.the neatness of the rooms were not satisfactory.


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