1/5 Imani S. 7 months ago on Google
Absolutely
terrible
experience.
DECEPTIVE
and
QUESTIONABLE
PRACTICES.
I
found
the
company
on
Groupon
and
called
to
verify
I
could
use
the
Groupon
rate.
They
shared
with
me
to
not
book
through
Groupon,
and
they
would
charge
me
the
price
on
the
Groupon
rate
in
person
directly.
(I’m
assuming
to
keep
more
of
the
sale.)
I
specified
that
I
wanted
a
woman
masseuse.
They
confirmed
that
would
be
no
problem.
I
asked
to
book
an
appointment,
and
the
woman
at
the
front
desk
said
to
just
come
in
without
it.
When
I
came
in
the
evening,
the
woman
masseuse
was
no
longer
available.
She
shared
I’d
have
to
wait
another
40
minutes
to
see
her.
I
would’ve
never
gone
if
this
were
the
case.
Reluctantly,
I
moved
forward,
since
I’d
already
paid.
Before
the
male
masseuse
came
in
the
room,
I
communicated
to
her
that
I
did
NOT
want
him
touching
my
head
or
buttocks.
The
male
masseuse
did
not
understand
any
English,
and
only
would
say,
“Lady,
you
okay?”
I
tried
to
relax
but
he
made
me
uncomfortable.
He
touched
my
buttocks
and
rolled
the
sheet
way
farther
down
than
needed
to
massage
my
lower
back.
I
was
EXTREMELY
uncomfortable.
When
massaging
my
legs,
he
touched
in
my
inner
thigh
that
again,
was
way
too
close
to
my
private
area.
His
breathing
was
also
very
labored
and
he
kept
coughing.
I
have
received
MANY
massages
and
have
never
experienced
this.
Upon
leaving
the
massage
room,
the
desk
woman
upcharged
me
for
essential
oil
use.
I
shared
with
her
that
that
was
not
a
communicated
up-charge,
as
the
masseuse
couldn’t
understand
English.
She
charged
me
anyway
for
it
(even
after
I’d
already
paid
beforehand)
and
demanded
tip!
I
ENDED
UP
PAYING
THE
FULL
PRICE
AND
THEN
SOME,
despite
the
original
agreement
to
honor
the
Groupon
discount!
I
felt
so
uncomfortable,
tense
and
frazzled
after
the
experience.
Many
of
these
reviews
appear
to
be
fake.
PLEASE
take
your
money
elsewhere!
I
would’ve
been
better
off
not
going
at
all.
Awful
experience
and
money
absolutely
wasted.
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