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Frequently mentioned in reviews: room (33) hotel (32) staff (25) breakfast (22) service (22) star (21) good (21) Lalit (18) experience (17) rooms (16)
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  • 1/5 Chiya M. 9 months ago on Google
    Honestly, what a letdown. I’m very surprised that people say nice things about this hotel because it’s really not a 5 star experience at all. Perhaps because it’s old, the rooms look so old and sort of shabby. Very boring interiors and personally, I got a dirty bedspread. The breakfast spread was very unworthy of 5 stars. Had a horrible croissant and soy milk cold coffee. I asked for some coffee powder to mix with it because I needed to wake up and instead they brought me more of the same sugary, weak soy milk thing. I hate soy milk- literally any milk is better in my opinion. My sister wanted to use the pool but it only opens from 7 AM to 7 PM- in this heat? Really? I wish I wasn’t very busy that weekend otherwise I would’ve given my feedback to them face to face. Have nothing good to say. Total waste. Don’t recommend it to anyone.
    5 people found this review helpful 👍

  • 3/5 Robin S. 9 months ago on Google
    Basic courtesy missing among the staff; they don't even bother to smile, forget about creating any personal relationship with the guests. Rooms need upkeep and proper maintenance. Even the door lock needed to be jerked opened after tapping the key card. Flush system was not working properly. Didn't seem like a 5 star rated property at all. The only good things were food and size of the room.
    4 people found this review helpful 👍

  • 5/5 Ram J. 2 weeks ago on Google • 45 reviews New
    Excellent place for chilled out family personal time and enjoyment but a Lil away from the main city centre and has 2 roads to it one is a major good road but the other is in extremely bad condition with potholes and sewage all over the road . Anyone going please go from the main road . Food is ok , take buffet package so it's not very expensive . Rooms are always full so book atleast 10 days in advance. Has a big pool excellent for swimming.

  • 1/5 Shipra K. 8 months ago on Google
    The only 2 good thing about this particular hotel are :- 1) Room size 2) Location. Rest is just completely below the level of 5 star hotel. The Food is average, a little too oily and heavy as compared to any high class hotel/restaurant. The Service is TOO SLOW. They can't even get your complete food order Right in one go. Constant calling is required. Even the Check-in process takes forever. The hospitality is SHUNYA (0). There Is NONE. The employees dont even care (even at the reception) if you complaint about slow service or not getting one at all. They just behave like complete Snobs. They don't care if certain guest play Loud Music Late till 1 am disturbing the whole corridor as if it's their private club house. Also, why put TOUCH SCREEN system in your Lifts when half of them are malfunctioning. A 5 star hotel is all about Experience which includes Service. We pay for Service, but i guess the employees at The LaLit Chandigarh are too good for the customers 😂 The only time they seemed to care was the time of CHECK-IN, that's it. Been to several 5 stars in different states, however this by far was my worst one. Utter waste of Money.
    2 people found this review helpful 👍

  • 1/5 Sangram P. 2 years ago on Google
    Well, a 2 star experience coming from a 5+ star hotel chain. Totally disappointing I must say. The food was tasteless and presentation was pathetic. The basement parking area is dark,stingy and ill maintained. The lifts are not in a proper working condition and make a lot of sound. The rooms lack central heating and cooling which is a blunder keeping in mind the tariffs they are charging. The staff though courteous isn’t properly trained. Huge improvements need to be made by the hotel.
    2 people found this review helpful 👍

  • 5/5 Dietitian Akshita A. 10 months ago on Google
    So we stayed here for 2 nights. First of all its a beautiful property, well maintained. Staff is active & helpful. They have amazing food. Many 5 star properties are not able to do justice to food taste but their preparations are very tasty. I tried their caeser salad(chicken) it was very good. Rooms are well maintained and its location is such that its not too noisy so very good if you are looking for peace & calm. Pool is also very nice and clean. Well maintained. Seperate pool area for kids.i am definitely staying here again worth every penny.
    2 people found this review helpful 👍

  • 5/5 Rohan S. 10 months ago on Google
    The hotel was also incredibly clean and well-maintained, with attentive housekeeping services and well-kept common areas. The customer service was top-notch, with friendly and knowledgeable staff who went out of their way to ensure that my stay was enjoyable and hassle-free. Although the rates at the Hotel were on the higher side, I felt that the value was definitely there given the quality of the amenities and services provided. Overall, I highly recommend this hotel for anyone looking for a luxurious and convenient stay in the city.
    2 people found this review helpful 👍

  • 2/5 Rajit S. 1 year ago on Google
    Very run down property. Needs a quick make over. The housekeeping is quite shabby. After checkin the room was still very dirty, the toilet was smelling. Had to call up and request twice to get the room serviced again. They eventually got it done. The hotel says they have a 24/7 coffee shop, went for a night cap at about midnight. Was made to sit by a steward and after 5 minutes a senior steward came to say that the place is closed and we can only do coffee as Room Service. So had to leave and on my way out saw the steward removing the 24/7 sign. The extra star I have is for the breakfast which was decent. Otherwise not much of a 5 star property as advertised
    2 people found this review helpful 👍

  • 1/5 sonia S. 1 year ago on Google
    Such a terrible service. I would have given 0 stars to this so called 5 star hotel. We had such high expectations from the hotel but it all went down the doldrums from the very beginning. We were welcomed by mosquitos in the lobby area instead of the staff, had to wait more than 2 and a half hours for our luggage to be moved into our rooms. No refills on tea, coffee in room, no minibar or information about why it wasn’t there and absolutely no information about where we would get the menu from. Whatever we asked for, we had to call the reception at least 3 times and wait a good amount of time to get it. We requested for fresh utensils, and the bell boy “asked” us to get the dirty dishes first to him before giving us the fresh ones. And the breakfast experience was not great either-the waiting staff were mostly arguing amongst themselves continuously instead of serving us with food and drinks. Cleanliness was generally absent from the hotel. The cherry on top was when we complained this to the Operations Manager, Rahul, when checking out, he simply did not offer any rebate, or future offers or any compensation of any sort. WOULD NOT RECOMMEND THIS AT ALL…BETTER STAY AT BUDGET HOTELS, OR EVEN LODGES AND SAVE YOUR MONEY… you might receive better service there.
    2 people found this review helpful 👍

  • 1/5 Gaurav M. 2 years ago on Google
    1. No central heating. Rooms, halls, dining area all were very cold. After lot of harassment, they provided room heater. 2. No coordination between their staff 3. Rooms were not properly cleaned and maintained especially bathrooms. 4. Food was not good. Just average. 5. Can I send them legal notice for non working of central heating system which was not informed to me before checkin?
    1 person found this review helpful 👍

  • 5/5 Subba k. 5 months ago on Google
    Comfortable stay. 5 star hotel. Rooms are neat and clean. Free continental breakfast is excellent served with mouth watering dishes. Enjoyed stay.
    1 person found this review helpful 👍

  • 5/5 Pulkit M. 5 months ago on Google
    The staff was very professional and helpful, very nice Rooms with hill view. the restaurant had a nice ambience, breakfast spread was very nice, i liked the live tea counter, serving tea in small tea glass nice idea, pool was very well maintained and pool attendant was very professional overall. Overall I had a nice stay.
    1 person found this review helpful 👍

  • 4/5 J D. 8 months ago on Google
    Good overall experience. But there is scope of improvement in room amenities and services. Location is very good, strategically located in IT Park Chandigarh which makes it first choice especially for people visiting any companies in IT Park Chandigarh
    1 person found this review helpful 👍

  • 5/5 S T. 6 months ago on Google
    Edit: 'Service has improved with the new staff. More friendly and hospitable. Appreciate that all rooms have free breakfast and no one goes without eating at the Lalit buffet.' The room service is too slow and not customer oriented. Overcharged meals. Please clean up the room kettles and be generous to hand out few soaps. Quality has reduced.
    1 person found this review helpful 👍

  • 1/5 Pratha R. 2 years ago on Google
    Stayed at this property for a night and it was a pathetic experience. The staff is just not professional and has no idea about anything you ask them about the room or service. We had a hard time looking for the menu that is on the tv but our room tv had some issues. It took a while for them to understand that and send someone to solve it. The morning breakfast was a total put off too as when asked for a fried egg both side well done the staff took the order but got a runny egg. Told him to cook it both side he just straight said can't be done. Never had an experience this bad anywhere else.
    1 person found this review helpful 👍

  • 5/5 Bharat M. 1 year ago on Google
    I visited to Lalit Chandigarh with my family. We have booked the services before visit to here. Once we reached to this hotel, they dealt with us very well. Parking was nice & easy to park. They have lot of space for parking. Manager deal with us & handle very respectfully. They were polite as well. Staff was very polite & supportive. They guide us to choose the best food. We ordered the food & received very quickly. They served the food very well. List of sweet dishes was very impressive. We ate a special sweet dish. Golden Soup & Fresh Fruit Platter was best. I am highly recommended to all that visit in this place & enjoy this place.
    1 person found this review helpful 👍

  • 4/5 Dinesh A. 1 year ago on Google
    One of the best property in Chandigarh. The rooms are spacious and well maintained. The forest view from the rooms are unique. buffet is good but very limited menu. Room dining and other services are customer friendly. The atmosphere is great and ground staffs are very friendly. Reasonable price compared to other star properties. The only discomfort is the plug points in the rooms are very old multi pin type. It’s not user friendly to access.
    1 person found this review helpful 👍

  • 4/5 Sumit B. 4 months ago on Google
    Went to The Lalit to attend a marriage function. Was totally disappointed with the quality of food searved. The marriage function was in the last week of November, so it is clear that the weather was cold. However, the snacks and other food items were also served cold. The bread served with dinner were no exception and the overall taste of the dinner items were bland at best.

  • 1/5 sidharth s. 2 years ago on Google
    No more a 5 star category property. Second bad experience after lalit jaipur. Ordinary breakfast menu, valet parking charges of rs. 200, broken cutlery, no sanitizer in common areas and the list goes on.

  • 5/5 Jay S. 2 years ago on Google
    Truly luxurious hotel, with all the various amenities that a great hotel can offer (in the expensive range). Nice views from the rooms and from the lifts. The breakfast/dinner area is spacious and well designed. Overall experience was great and will definitely come back.

  • 3/5 Raashi C. 2 years ago on Google
    Pros: 1. Good location near IT park 2. We were given Christmas goodies at our checkout which was super sweet of them to do. 3. Definitely a quick checkout experience. Cons: 1. The shower water was not hot, it was semi cold. So if you like hot showers this place is not for you. 2. Toilet paper roll was not new when we checked in. It was half used. I have never seen that before in any hotel experience. That was a little disgusting tbh. 3. The dogs in the neighborhood plot were constantly barking from 9 pm until 11:30. I was offered another room at 11:15 even tho my first call at reception was at 9:30. So obv we couldn’t sleep until then. That noise was very loud in our room. 4. The buffet had very limited options. They need to double down on the menu. 5. We had two rooms. One room got too cold at night since the heater was not working. The other room got too hot at night since the AC cool was not working. Both rooms had uncomfortable temperatures to sleep in as we couldn’t set normal sleeping temperatures in either of them.

  • 5/5 minakshi a. 7 months ago on Google
    Very well located property, great views from the room + in proximity to various tourist spots in chandigarh. If you don't want to go upto the mountains in himachal, just want some views with five star treatment, this is the place to be. Very nice breakfast + activities for kids during sunday brunch. They made the kids happy with some activity books in the room and the activities organized for sunday morning. Would love to stay here again.

  • 1/5 Bikramjit S. 6 months ago on Google
    I recently stayed here for 2 nights and found their service to be worse and pathetic. I booked a premium room with a valley view, but instead got a lift area view. The room was not cleaned even when the housekeeping was turned on, plates were not cleared, soaps not refilled, toiletries not provided. To my utter surprise there was no response even after raising the issues. Any other hotel, including the no star ones, would have been prompt to resolve the complaints. We were 3 occupancy and had to keep asking for each of the items individually, like get me the extra bed, get me the towel etc. Even a no star hotel is better than this facility. It was my first experience with them and definitely would be my last. Highly recommend AGAINST. To the authority, if you are listening, I am not a paid reviewer, look through your bookings with my name and your so called "Instant Service" records.

  • 5/5 Shivay T. 6 months ago on Google
    I have stayed in The Lalit Chandigarh for 3 Nights. Very good property and Food was very delicious. I forgot my Charger in my room and Ms Simran helped me to get the same. She was very supportive in throughout the process. Again special thanks to Mr Ashish (Duty Manger) and Ms Simran. Will definitely look forward to meet you and I have recommended this property to many others as well.

  • 5/5 Ganapathy Subramaniam T. K. 4 months ago on Google
    The hotel was incredibly clean, well-maintained, with professional housekeeping services and well-kept common areas. The customer service was top-notch, with friendly and knowledgeable staff who went out of their way to ensure that my & my familystay was enjoyable and hassle-free. The staff were courteous & the hospitality was awesome. Although the food rates at the Hotel were on the higher side, I felt that the value was definitely there given the quality of the amenities and services provided. The chefs listened to our requirements & provided suggestions. Overall, I highly recommend this hotel for anyone looking for a luxurious and onvenient stay in the city.

  • 5/5 sugandhi seth d. 1 year ago on Google
    One of the most grand properties. The rooms are luxurious and super comfortable. The staff and management are so courteous and professional. They managed our most messed up schedule of arrival and departure to the most comfortable and memorable stay. We were supposed to catch an early flight, the management and chefs woke up way early than their schedule and whipped us an amazing exclusive breakfast spread. Would love to stay everytime I visit Bangaluru.

  • 5/5 karan panesar S. 2 years ago on Google
    It was an awesome experience. We were there to celebrate our first marriage anniversary. Team of the Lalit made it more special and member able. Thank you Mr. Ashish, you handle everything very professionally. Will visit again with our family.

  • 1/5 Yash Vardhan S. 3 months ago on Google New
    Worst 5 star hotel ever. Poor service. Staff is ill-mannered. Please avoid this hotel and trust me you will find much better hotels at this high price.

  • 4/5 varun s. 5 months ago on Google
    we were their for 2 days.The hotel is lovely with all aspects loved their breakfast been to lot of star hotels but here the standards are far better as compared to other hotels in chandigarh .Hotel breakfast services was awesome.Loved the way they serve

  • 4/5 Divyaman h. 4 months ago on Google
    Tried the Brunch out here with family, The food simply the myth that Prestigious food chains don't have good fast food, the pani puri, dahi balls , aloo tikki were just too good to be framed in words. Pros were the on 1. Time food , 2. Polite, cooperative and skilled staff 3. A perfect ambiance for dining , 4. Dedicated kids play area , 5. The fresh and delicious food which catered to each pallete. Cons were 1. Unavailability of diaper changing station in the restrooms , it was really problematic for us to manage without it, and being a prestigious place, I would suggest you to please add it. 2. Compared to other prestigious places of equal stature , options in the buffet can be increased Overall A Good experience and would definitely visit again.

  • 5/5 Gerry M. 3 weeks ago on Google • 5 reviews New
    Punjabi hospitality it’s its best! The quality or food was great, the ambience is awesome and the people are some of the best.. The place is located next to a beautiful natural forest… and it generally about 3 degree lower than in the Citi… The place offers large landscaped gardens and ample And more space for parking.

  • 3/5 Rohit S. 2 years ago on Google
    Rooms were good..well kept and clean. One of the worst food had in a star hotel. Christmas eve dinner was tasteless. Its not that one or two dishes were like that..entire spread was tasteless. We were a group of 9 people staying in Lalit and everyone had the same feedback. Desserts however were good. Breakfast had the same story where we writhing turned out to be mediocre. Fruits were sub standard as well.

  • 4/5 Pooja R. 2 years ago on Google
    Overall experience was okay. Gym is really well maintained but the breakfast buffet was not that amazing as per 5 stars hotels. Also the room service was bit slow. It was a decent stay overall.

  • 5/5 Mileeta K. 1 year ago on Google
    The rooms are beautifully conceptualized in wooden look and very spacious property... The view is amazing... The television in the room was tilted, little details matter in case of luxury... Else the whole property is superb with amazing staff and services

  • 5/5 Abhishek B. 6 months ago on Google
    Certainly, here's the same review with the hotel name added as "The Lalit Chandigarh": ⭐⭐⭐⭐⭐ A Truly Exceptional Stay at The Lalit Chandigarh I recently had the pleasure of staying at The Lalit Chandigarh, and it was nothing short of extraordinary. From the moment I stepped through the grand entrance, I was enveloped in an aura of luxury and sophistication that continued throughout my entire stay. Service Beyond Expectations: The level of service at The Lalit Chandigarh is unparalleled. The staff goes above and beyond to anticipate your needs and make you feel like a VIP. From the warm welcome at check-in to the seamless concierge service, I felt genuinely cared for throughout my stay. Impeccable Accommodations: My room was an oasis of comfort and elegance. The attention to detail in the design, from the plush furnishings to the thoughtfully curated amenities, was remarkable. The bed was a haven of rest, and the panoramic view from my window was simply breathtaking. Culinary Excellence: Dining at The Lalit Chandigarh was a culinary journey I won't soon forget. The diverse range of restaurants on-site catered to every palate. Each meal was a masterpiece, and the presentation was as delightful as the taste. Special kudos to the talented chefs who made every dining experience memorable. Luxurious Facilities: The hotel's facilities are world-class. Whether it was unwinding at the spa, taking a dip in the sparkling pool, or staying active in the state-of-the-art fitness center, every moment was an indulgence. Prime Location: The Lalit Chandigarh is ideally situated, with easy access to [mention nearby attractions or landmarks]. It was the perfect base for exploring the city while offering a tranquil retreat after a day of adventures. Attention to Safety: In these times, The Lalit Chandigarh's commitment to safety and cleanliness was truly commendable. I felt secure and well taken care of throughout my stay. In summary, my experience at The Lalit Chandigarh was nothing short of perfection. It's a testament to the dedication and passion of the entire staff, who have mastered the art of hospitality. If you're seeking a flawless, luxurious getaway, The Lalit Chandigarh should be at the top of your list. I can't wait to return to this haven of opulence and hospitality.

  • 5/5 Mohit K. 2 years ago on Google
    Great staff, wonderful location and awesome breakfast! The room decor is done very nicely - subtle and elegant with lots of wood. My wife and I had a great time.

  • 5/5 Tarit M. 6 months ago on Google
    Wow - just too good. Large luxurious rooms. Excellent location, quite and peaceful. Bumper breakfast and ample parking.

  • 1/5 Anuj S. 6 months ago on Google
    The food quality is poor and Exorbitantly expensive, and the service in the dining restaurants on the ground floor as well as the first floor is way beyond lazy. If you have a chapati you’ll have to request for another one and wait for it for 10 mnts and request for it at least three times so…. A sandwich would cost u 900 but really poor quality . Would suggest skipping this hotel if food service is important to u.

  • 1/5 jerri �. 1 year ago on Google
    A business trip with family was what got me here. I appeared that the front desk staff was least concerned about the stay and were only interested in the money being charged. The GM followed suit. Just a thumb rule for them.. Good service attracts customers. I have seen bad hotels and I have seen atrocious ones but this one beats all of them hands down. Five stars to the GM for the effort to get such a review.

  • 4/5 Mayank A. 1 year ago on Google
    Nice stay overall. The downside is the service levels especially the phone lines being perennially busy for assistance, room service or in room dining. The breakfast buffet was rather nice, they made us special parantha and eggs Benedict on order too. One of the staff at breakfast duty, Amit deserves a special mention for his prompt and ever smiling service.

  • 5/5 Sachin K. 1 year ago on Google
    Very quite and decent place to stay in Chandigarh. Really nice and warming staff at the hotel Amit is one of them really stood out of all staff to accommodate us at the buffet breakfast. Really appreciative gesture towards guest. 5 star rating to Amit for his attentive and good service.

  • 5/5 Ankush S. 1 year ago on Google
    Being one of the prestigious business hotels, Lalit has never disappointed in its services. Very well maintained, well behaved staff at breakfast, great ambience, astonishing view, well maintained rooms and delicious menu! Anytime recommended.

  • 3/5 Vishal K. 1 year ago on Google
    Very bad experience. Let's start with bookings. They never answered the call. After exact 13tg g attempt someone answered with zero interest attitude.then I had to Book through different applications, my room was premium king size room. And they gave us very small room and I am 500% sure that was not premium room. Small room, smelly pillows, TV not working, mosquito in the room. Imagine how 5 star is this. We had mosquito bites on us Then in room dinning service. I ordered thrice different different things at night and it happened thrice that they missed one or two items. I had to call again and remind that they missed these items. My room was included breakfast so we went down for it and the food was not good. We requested waiter to bring something while we were eating, he refused saying you have to take yourself as it's self service. I RECOMMEND A BIG NO TO THIS THE LALIT CHANDIGARH.

  • 5/5 RAJ S. 1 year ago on Google
    The rooms are beautifully conceptualized in wooden look and very spacious property... The view is amazing..Being one of the prestigious business hotels, Lalit has never disappointed in its services. Very well maintained, well behaved staff at breakfast, great ambience, astonishing view, well maintained rooms and delicious menu! Anytime recommended.

  • 4/5 Paramjit S J. 1 year ago on Google
    Lightly below Lalit Standards. Food tasted average, Though layout was good. Attended a birthday party. Staff was courteous. Location is good. Ambience is average. Could have been better.

  • 1/5 Sanchita G. 1 year ago on Google
    We went to book the place for a family function, and to our surprise the hotel and staff was not what we expected. At first they charged us valet parking fee, which should be the most basic amenity provided in a hotel chain like this. Then when we disagreed they forced us to park the vehicle in the underground basement which was very dimly lit and so dingy. Next we had to wait for approximately 25-30 mins at the reception for someone to attend us and they weren't even courteous enough to serve water. A renowned hotel like this shouldn't stoop down to such levels of hospitality. Pathetic.

  • 4/5 Kritika Lamba M. 1 year ago on Google
    We booked a kitty hall for a small school party... The place is well maintained and eye catching. The service and food quality is just fine..not that noteworthy that one can't forget about it...


Call +91 172 676 7777 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✗ Pet-friendly

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