1/5 Jeremiah B. 2 years ago on Google
Ridiculously
unprofessional
communication.
I
incurred
a
charge
in
December
2019,
yet
I
did
not
know
of
its
existence
until
this
week.
Neither
this
company
nor
the
collection
agency
informed
me
I
had
it.
This
company
claimed
they
sent
me
seven
letters
from
January
2020
to
July
2020.
I
received
nothing
from
these
people.
I
know
this
because,
between
those
months,
everyone
was
at
home!
There
is
no
way
I
would
miss
these
supposed
letters
when
I
had
nothing
else
to
do
but
be
at
home.
Also,
even
if
these
letters
were
sent,
the
billing
must've
missed
that
fact
that
the
postal
service
was
backed
up.
Mail
was
getting
lost
and
some
not
even
delivered.
It's
ridiculous
that
this
company
ONLY
communicates
through
letters.
Do
you
all
realize
phone
calls/voice
messages
can
be
documented
as
well?
This
is
2022,
if
someone
owes
money,
use
all
means
of
communication
to
reach
them.
The
woman
who
I
talked
to
was
unprofessional
and
tried
to
talk
down
to
me
like
I
was
stupid.
She
was
absolutely
no
help
to
me.
I
don't
blame
any
of
the
doctors
for
this,
but
they
need
a
new
billing
service
who
have
actually
arrived
to
the
21st
century,
where
everyone
has
a
phone.
I
want
it
to
be
known
I'm
not
complaining
that
I
had
an
amount
owed,
I'm
angry
because
this
amount
was
never
communicated
with
me
until
I
found
it
as
a
collection
on
my
credit
reports.
All
of
this
could
have
been
solved
with
a
simple
phone
call/voice
message,
neither
of
which
did
I
receive
during
that
entire
time.
This
entire
experience
has
felt
malicious,
like
the
people
here
only
want
to
ruin
your
credit
rather
than
actually
help
you
in
the
long
run.
If
this
LLC
is
using
another
to
do
their
billing,
they
need
to
find
someone
else
or
do
themselves.
The
billing
service
is
giving
your
practice
and
your
doctors
a
bad
image.
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