Ru San's image

Ru San's

Restaurant Seafood restaurant Japanese restaurant Sushi restaurant

One of the Most Reviewed Japanese restaurants in Charlotte


Address

2440 Park Rd, Charlotte, NC 28203

Website

www.rusans.com

Contact

(704) 374-0008

Price rating

$$ $$

Rating on Google Maps

4.50 (2.6K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11:30 AM to 9:30 PM
  • Friday: (Good Friday), 11:30 AM to 10 PM, Hours might differ
  • Saturday: 11:30 AM to 10 PM
  • Sunday: (Easter), 3 to 9:30 PM, Hours might differ
  • Monday: 11:30 AM to 9:30 PM
  • Tuesday: 11:30 AM to 9:30 PM
  • Wednesday: 11:30 AM to 9:30 PM

Featured Reviews


Frequently mentioned in reviews: sushi (18) good (14) menu (9) great (8) rolls (7) restaurant (7) friendly (7) waitress (7) fresh (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hannah E. 2 years ago on Google
    Haven’t been here in a few years but had an absolutely great experience there today. Sushi was fresh with large portions of fish in all the rolls we had. I’ve worked in sushi restaurants since 2003 and I just can’t say enough how delicious everything was. Great quality and on top of the food our service was outstanding! Our server Carson (name on our receipt) seriously gave my stepson and I the best service I’ve had in a restaurant in a very long time. I would hire her in a heartbeat if I was still managing restaurants. Can’t wait to come back!
    7 people found this review helpful 👍

  • 5/5 Brenda 2 years ago on Google
    Great food and fast service to get your food. Fish is always fresh. Super friendly staff that know the menu super well and give out the best suggested food item that will fit your taste buds. Down fall is long waiting period to be seated, but that only because of how many people that want to eat here. Place is worth the wait though!
    4 people found this review helpful 👍

  • 3/5 Demisha Allen McAllister, M. 9 months ago on Google
    Upon entering this restaurant (where I have been on many occasions before) I began looking around for a table when a waitress finger combing the hair of a patron caught my eye. I continued to watch this encounter as it was taking place at the bar and the waitress was clearly working with tables fully dressed in uniform. As I was mentioning what I was seeing to the server at the door informing us of seating options, the waitress who was playing in hair goes to the computer and begins typing then goes to the front to pick-up an order and not once has she attempted to clean her hairdresser hands and proceeds to pick up someone's food and walk away. I told the lady I was speaking to that she needed to stop her immediately and have her wash her hands. During this conversation, from the corner of my eye I see another waitress with bright red hair proceed to pick up the hair dressing with the same lady as the other waitress. At this point i was more than ready to go, my husband really wanted to eat here so I asked the front door waitress not to be placed in either of their sections but in a place where I could see my food being made and brought to me. The waitress at the front happily met my request. My husband and I enjoyed our great meal with an amazing waiter, paid our bill, and left. I just hope and pray the management here sees this review and stresses the importance of not playing in anyone's hair especially not the same woman in the leapord print dress when your working with and around food.
    4 people found this review helpful 👍

  • 5/5 Hiram Cruz (. 2 years ago on Google
    Honestly the best sushi I’ve ever had. The ingredients were cool and fresh and the menu was was fun and inclusive. Service was quick and polite and the atmosphere is very fun. I found this place by looking up the best rated sushi spot at the $$ price point and I was not let down.
    3 people found this review helpful 👍

  • 5/5 Andy B. 2 years ago on Google
    My all time favorite spot to take people visiting Charlotte looking for good sushi at a value. The atmosphere is loud and bustling but it works well for this place as you enjoy the bar as much as the food. The Super Power Builder is a great combo to share (or not) but you can’t go wrong with any of their signature rolls. At any given moment a group might be banging on the table taking a line of sake-bombs. This place is fun and delicious.
    2 people found this review helpful 👍

  • 5/5 zwawe x. 2 years ago on Google
    Great service and very fresh food. 👍👍👍👍👍⭐⭐⭐⭐⭐ The fried calamari was definitely the highlight as it was cooked to perfection. 🦑🦑🦑🦑🦑 The mussels were definitely my second favorite 🦪🦪🦪🦪🦪 I am not a sushi guy but it was definitely fresh 🎏🎏🎏🎏🎏🐡🐡🐡🐡🐡 The place was clean to some degree can be better. The prices are very reasonable for fish restaurant but don't expect to get full as you would need alot of food if you are very hungry. 🧹🧹💲💲💲🥢🥢 Staff was friendly, especially Bianca 👍 Great experience!
    2 people found this review helpful 👍

  • 5/5 Steph R. 2 years ago on Google
    Always a great experience. Always clean always super friendly staff. Soooo many great options food, drinks and apps. Every roll I've tried has been awesome. They can get really busy so if you can make a reservation do so you'll have a better chance at waiting less. Plenty of parking. Small outdoor patio seating is available as well. Love this spot for sushi in Charlotte. Still my favorite sushi spot even the rolls that didn't make my favorites list are pretty good.
    2 people found this review helpful 👍

  • 4/5 A'shia M. 2 years ago on Google
    Met up with a couple of friends to have some dinner here. It was my first visit! Overall it was fairly good although I will personally say I do enjoy Mr. Tokyo a tad more overall for sushi. There is literally a billion of options on their menu so I recommend looking online ahead of time to get an idea of what you might want otherwise you'll be sitting there for a little bit trying to figure it out. Like many restaurants now they don't have an actual menu, you scan a QR code on the table to pull their site up and see their menu there. I'm a little confused on one of my sauces as I was suppose to have a strawberry sauce with my candy crush roll and it definitely was sweet chili sauce with mango. Pretty disappointing. I do appreciate that I can sub the seaweed in my sushi with soy paper as I don't like seaweed. Overall it was a pretty good meal.
    2 people found this review helpful 👍

  • 5/5 Inside Scoop T. 2 years ago on Google
    This was our first time at Ru san's and we were so glad we decided to check it out as we found it last minute. The service, and food were great don't let the "no frills appearance fool you, if anything, it gives off a low key, easy vibe feeling. We arrived about 8pm and the place was crowded, which is always a good sign. Although it was crowded, we were seated promptly and served quickly. A must visit if you're in the Uptown Charlotte area.
    1 person found this review helpful 👍

  • 5/5 Marshal A. 1 year ago on Google
    Rusans is the place I take friends who love sushi so they can have the best sushi of their lives. I have personally never found anyplace better. This weekend was no exception when we took my son for his birthday. From the appetizer to the dessert we had an amazing meal. It's probably been over a year since I've been and it's good to see that nothing has changed. The restaurant keeps getting better and better over the last 20 years.
    1 person found this review helpful 👍

  • 5/5 Kimberly A. 1 year ago on Google
    By far the best sushi I have had in Charlotte! There are so many options on their menu and our server, Toto, was extremely helpful in giving us recommendations based on what we like. He even went out of his way to make us a handwritten list of some of his favorite rolls on the menu for next time. Overall the food and experience was amazing. We left full and happy, what else could you want!? 10/10 recommend!
    1 person found this review helpful 👍

  • 4/5 Amy A. 10 months ago on Google
    Incredible food and primary server - absolutely the best. Too many "how is everything" pass by's by auxiliary staff person .... got repetitive and like we were desired to move on. Not the intent, I'm sure, just the effect. But absolutely fabulous other than that! The teriyaki rice ball - couldn't see on digital menu - but they made it anyway. Wow.
    1 person found this review helpful 👍

  • 5/5 Tessa G. 9 months ago on Google
    Very good sushi!! Some of the best I’ve had. Service was okay. Husband had the teriyaki beef. Said it was a bit chewy. Ginger ale soda was incredible! Also had some lychee saki. Very good. Spring rolls were also very good.

  • 4/5 Ron O. 7 months ago on Google
    Nice quaint understated restaurant. The food was pretty good. Particularly the fried rice had a lot more flavor than I expected. Portions are large enough to share. I'd go back if I'm in the area.

  • 5/5 Ywh K. 7 months ago on Google
    We visited on a Friday afternoon, wasn't busy. We ordered the spicy udon seafood noodles, calamari, shrimp tempura and chicken and shrimp teriyaki. Delicious meal! Great service and atmosphere! Very chill

  • 5/5 JJ X. 7 months ago on Google
    been going here for years, food is always great and fresh just what I expected. staffs are friendly and awesome atmosphere. not your high end sushi but still great quality for the price. place is always pack for dinner so plan on leaving early. always a A+ in my book.

  • 5/5 Wai C. 7 months ago on Google
    We visited the restaurant on a Friday afternoon. When we got here, we were promptly seated and immediately given water. They were very polite and friendly and took our order quickly. Throughout our meal, they checked on us frequently and asked us if we needed anything. The atmosphere was quiet and peaceful.

  • 5/5 Ben S. 8 months ago on Google
    Such a phenomenal restaurant that prioritizes what you're going there for... THE FOOD! Some of the best sushi I've had. It's not really upscale, so if you're looking for a place for a fancy date night this might not be it. However, if you're looking for good quality sushi that's also priced really well then this is it! We'll definitely be back!

  • 5/5 Steven H. 1 year ago on Google
    Our server was very friendly, helpful and extremely attentive. The menu is inconceivably extensive; you won’t come here and not find at least 10 items you’d like to eat! The food was absolutely delicious. The space is huge. This said, you really should make a reservation. I’ll be coming here very frequently in the future!

  • 5/5 Melanie K. 1 year ago on Google
    Service was good. A little slow but we were in no rush and enjoying the afternoon. Our server was very friendly. Ordered spring rolls, gyoza, and 4 s ish i rolls: exotic, LOL, ultimate tuna roll and a grinch roll. Our favorites were the exotic and the LOL. The ultimate tuna had a Smokey flavor I wasn’t expecting and not a huge fan of but otherwise it was good. The exotic had mango which was very yummy. Overall a good place for decent sushi!

  • 5/5 Lydia M. 1 year ago on Google
    Excellent food and brilliant sushi. Service was excellent but it is very crowded so u’d better call in advance. One comment only, the place can use some deep cleaning. It is clean but something stuffy about it.


Call (704) 374-0008 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ All you can eat
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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