2/5 Laura S. 1 year ago on Google
It's
really
sad
for
me
to
make
this
edit
to
what
used
to
be
a
five
star
review.
I
have
been
a
regular
at
Lincoln's
since
2018,
the
food
is
excellent,
the
wine
selection
even
better
and
the
vibes
are
cozy
and
fun.
It
really
has
some
of
the
best
coffee
drinks
and
most
fun
pastries
and
baked
goods.
Before
covid
the
staff
was
always
relaxed,
attentive
and
conversational
and
since
the
pandemic
there
is
now
a
completely
new
staff
and
service
has
rapidly
declined.
I
have
given
it
over
a
year
in
the
hopes
that
things
would
change
and
that
new
hires
would
acclimate
but
service
has
gotten
steadily
worse
and
worse.
The
guy
with
the
long
hair
and
beard
is
at
best
indifferent
and
usually
acts
as
though
he
couldn't
care
less
about
customers
being
there.
He
explained
to
me
without
any
apology
that
they
already
closed
coffee
service
ahead
of
schedule
because
they
"felt
like
it."
You
can
no
longer
get
a
sandwich
on
a
real
plate
or
wines
by
the
glass
and
substitutions
are
made
on
sandwiches
without
the
staff
telling
you.
On
my
second
to
last
visit
a
girl
with
fair
skin
and
dark
hair
informed
me
without
apology
that
there
are
no
salads
because
"the
chef
doesn't
feel
like
making
them."
The
menu
regularly
has
multiple
salads
and/or
soups
listed
even
though
they
literally
just
don't
serve
them.
Today
I
visited
for
what
I
expect
to
be
the
last
time.
I
brought
a
friend
for
lunch
for
her
birthday
and
very
politely
inquired
if
the
sandwich
called
the
13th
was
still
made
with
basil.
The
last
time
I
ordered
it
was
during
winter
and
it
arrived
with
arugula
instead
of
basil
and
I
was
informed
after
the
fact
that
this
was
a
seasonal
substion.
The
woman
ringing
us
up
said
she
would
ask
the
kitchen
to
confirm
and
then
said
yes
it
would
be
made
with
basil,
as
the
menu
listed.
When
she
brought
the
sandwiches
they
were
made
with
arugula
so
I
very
calmly
and
politely
returned
to
the
counter
and
asked
if
it
would
be
possible
to
get
them
with
basil
as
we
discussed.
She
literally
huffed
"OH
MY
GOSH"
under
her
breath
and
stormed
away.
When
she
returned
the
new
correctly
made
sandwiches
to
our
table
she
quite
literally
slammed
them
down
without
a
word.
We
also
bought
a
bottle
of
wine
to
share
during
the
meal
and
this
same
woman
did
not
know
how
to
use
a
corkscrew
bottle
opener.
We
stayed
after
our
meal
to
continue
chatting
and
this
woman
as
well
as
another
staff
member
began
sweeping,
mopping
and
stacking
chairs
on
top
of
tables
at
1:30
pm.
The
second
woman
even
brought
a
plant
in
from
outside
and
asked
us
to
scoot
over
to
make
room
for
it
in
the
middle
of
our
conversation.
We
also
saw
this
woman
take
chilled
wines
out
of
the
fridge
and
put
them
back
on
the
shelves
in
the
sun
which
can
damage
the
wine,
many
of
which
cost
a
pretty
penny.
I
was
really
embarrassed
that
I
brought
my
friend
here
for
her
birthday
and
I'm
heartbroken
that
such
a
neighborhood
gem
has
gone
downhill
like
this.
I
really
consider
writing
a
bad
review
of
a
small
business
to
be
a
last
resort
but
we
have
had
more
than
ten
visits
in
the
last
year
with
sloppy,
careless,
lazy
and
even
downright
rude
service.
I'm
positing
a
photo
of
the
employee
who
was
so
disrespectful
in
the
hope
that
she
might
be
retrained
and
Lincoln's
returned
to
what
it
once
was.
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