This location is permanently closed.
Wild Wing Cafe image

Wild Wing Cafe

Restaurant Bar Hamburger restaurant American restaurant Bar and grill Chicken restaurant Cocktail bar Sports bar Chicken wings restaurant Live music bar

Laid-back chain offering chicken wings in a variety of flavors amid a sports-bar atmosphere. People often mention waitress, minutes, table, service,


Address

210 E Trade St D-262, Charlotte, NC 28202

Website

www.wildwingcafe.com

Price rating

$$ $$

Rating on Google Maps

3.50 (640 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: waitress (8) minutes (7) table (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jasmine S. 5 years ago on Google
    This review is in regards to my experience on Saturday April 6th at the uptown location. I had two friends in from out of town for a concert. We decided to go to Wild Wing Cafe prior to. We arrived shortly after 7. Although there were plenty open tables, their seemed to be confusion as to where we would be seated. Once seated, we sat for about 5-10 minutes, when our waitress came up and said she would get our drink order “in a few minutes.” That in itself is ridiculous, so we weren’t off to a good start. Roughly 10 minutes or so passes by and she finally comes to our table and takes our drink orders, as well as our app and meal orders (since we had plenty of time to look). This was approximately 7:30p. There was some type of discrepancy with another one of her tables, and we could overhear the conflict. Apparently they felt they shouldn’t have been charged for an item. A manager was called over, he handled it, and our waitress avoided that area and our table until they left. The entire time we were sitting with no drinks, no appetizers, no food. We watched as she walked by multiple times never even acknowledging her. And I mentioned to my friends that she had never even walked to the bar, so there’s no way she could know if our drinks were ready. At around 8pm, she came to our table and advised “he” (the guy in the kitchen I guess) lost our ticket. So she had to come over and retake ALL of our orders, both drink and food. I was completely pissed. #1, doesn’t she put our order in the computer, so how would someone else lose the piece of per SHE wrote out her orders on. #2 I was pregnant and starving. The entire hour we were there was unacceptable. While our waitress was struggling, we saw multiple waitresses standing around, talking, hugging security, drinking a soda, and all of them looked over at our empty table on multiple occasions. If I could give 0 stars, I would. I will never return to this location.
    2 people found this review helpful 👍

  • 5/5 Candy M. 5 years ago on Google
    Good food. Nice atmosphere. Lots of Tv's for entertaining
    1 person found this review helpful 👍

  • 3/5 Sheila W. 4 years ago on Google
    Very slow!!!!! The wings were fried too hard, but the sauces were good! Decent prices! $60 for 60 wings! $3.99 for a basket of fries!

  • 5/5 Skiold N. 4 years ago on Google
    I love this place! After my third visit I'm ready to put 5 stars. Wonderful service, (there's a place to be seated while you wait for your table and waiting is not too longer). Live music, big screens to watch games, clean restrooms, and I've enjoyed this beautiful pint of well served beer. One of the best affordable places to eat in epicenter.

  • 4/5 derrick b. 5 years ago on Google
    Waited at the front door for about 10 minutes before we were ever recognize by and employee to even get a seat... But after that everything else was perfect the food was fresh and I have no other complaints !!

  • 1/5 G W. 4 years ago on Google
    Short story: Exceptionally terrible service, mediocre food, and poor management. Long story: I arrive about 30 minutes after the main group of 9, it took 40 minutes longer to actually take my order. After an hour and a half, no food, I have yet to get my drink, nobody has gotten refills, no updates on the food. I go to the front to get service, the waitress stands around talking as the hostess checks on the kitchen and gets us drinks. We aren't told why it's taking so long (restaurant was empty when the group ordered and it is now dinner time on Sunday). After another 20 minutes or so food arrives for the group, an order is wrong, waitress talks to manager at our request, and they agree to discount that item (what we asked them to do). It's been 2 hours since I showed up, still no food for me. I ask for an update, instead everyone else is given checks and I am never spoken to again. They forget the discount and have to remind the waitress. Our group was well behaved, respectful, and we were extremely disappointed in every aspect of our experience with the exception of the hostess, who seemed to be the only one willing to give any quality service.

  • 5/5 Kevin A. 4 years ago on Google
    Big fan of the selection of sauces. The service wasn't super fast but it was late and they accommodated us.

  • 1/5 chapshooter16 4 years ago on Google
    I have never had such terrible service in my life. It took forever to get refills and to even get our order in. It took a while to get food but when we got it the food was pretty good. The thing that pushed me over the edge was when our waitress never gave us our bill. We had a show to go to and were on a time table and our waitress is sitting at a table with her friends or whoever they were. The only time we got anything was when (who i assume is) the manager came over. Very disappointed!

  • 4/5 Joshua C. 6 years ago on Google
    Outstanding service. Every experience I have had at a Wild Wing has been fanominaly customer centric with above and beyond care. The food at this location was sub-par but everything else was fantastic.

  • 3/5 Kimberly B. 5 years ago on Google
    Service was a little slow at the bar since it was busy, but my drinks were good


Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✗ Takeout
    • ✗ Delivery

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