Istanbul Hookah Lounge image

Istanbul Hookah Lounge

Restaurant Cafe Bar Lounge Turkish restaurant Hookah bar

More than 50 types of flavored tobacco plus drinks & Turkish specialties in a convivial nightspot. People often mention service, hookah, spot, staff,


Address

138 Brevard Court, Charlotte, NC 28202

Website

hookahistanbul.com

Contact

(704) 333-5175

Price rating

$ $$$

Rating on Google Maps

3.50 (205 reviews)

Open on Google Maps

Working Hours

  • Thursday: 2 PM to 2 AM
  • Friday: (Good Friday), 2 PM to 2 AM, Hours might differ
  • Saturday: 2 PM to 2 AM
  • Sunday: (Easter), 2 to 11 PM, Hours might differ
  • Monday: Closed
  • Tuesday: 2 PM to 12 AM
  • Wednesday: 2 PM to 12 AM

Featured Reviews


Frequently mentioned in reviews: service (12) hookah (8) spot (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dion K. 4 years ago on Google
    Very poor customer service in the evenings. This is not a lounge. The staff does not check on you or provide any service after hookah is delivered. Very frustrating. They never come around to turn the coals for hookahs. Food gets delivered without utensils and napkins. It’s constant back and forth going to the counter to get what you need. Note: Food is really yummy, but service is not so yummy. Do not take a date here. It won’t be a good experience. However, this is a decent lunch spot. They have a managerial problem b/c lunch staff is spot on. Late night is a major bust.
    4 people found this review helpful 👍

  • 2/5 Joseph L. 6 years ago on Google
    It's chill but the hookahs kind of suck. We ordered three and only one worked normally, one was burnt and one was clogged. You are also required to order everything at a register with ambivalent bartenders who will never check up on you. Be prepared to take care of yourself. If you are cool with all that it's not a bad spot
    3 people found this review helpful 👍

  • 1/5 Jordan R. 4 years ago on Google
    The location is great. Atmosphere is really laid back but don’t come here unless you like to wait. My fiancé and I waited about 20 minutes plus to get our hookah. We chose two different flavors and when I asked a staff member about using all of the first flavor before I get the other flavor she said we would have to ask before we get the next one then was told we got both together when I asked again. I purchased a repack and waited 45 minutes to have a staff member come up to tell me that they’re waiting on hookahs when I already have one. I also gave a staff member $5 for a $3 beer and she kept my change without asking if she could keep it or not. Awful service. Won’t come back and that’s sad to say because five years ago this place was awesome to come to.
    2 people found this review helpful 👍

  • 1/5 Tedalyn I. 2 years ago on Google
    I normally come here every month or two when I visit from out of town. Today the visit was horrible. First there is NO food anymore. Also Jaylen (the best server ever) no longer works here. When I got upstairs, there was throw up in the floor. The young lady from down stairs came up and sprayed it and left it on the floor. Currently still in the floor an hour later. I was stopping everyone telling them watch out there is throw up in the floor. Not to mention I got a hookah two drinks and one shot that I added to be $42 she charged $53. When I questioned her she said everything has a service fee!!! Why? Because the service was no where near even good. This was our favorite spot to come to while visiting but I doubt we will EVER return.
    2 people found this review helpful 👍

  • 3/5 Ms. R. 2 years ago on Google
    Hookah is really good. Eat somewhere else though. Drinks are nice. Staff very friendly and welcoming. Good chill spot to ppl watch
    1 person found this review helpful 👍

  • 1/5 Tucker G. 1 year ago on Google
    Automatically tacked on 20% to my bill without it listed anywhere publicly and without letting me know. Seems pretty shady to do when not keeping an open tab. Glad I looked at my receipt, please look at yours too.
    1 person found this review helpful 👍

  • 1/5 Dianne 4 months ago on Google
    please hire new staff the girl’s attitudes are awful . It’s a cool spot and the upstairs is nice but it Is ruined when you feel unwelcomed
    1 person found this review helpful 👍

  • 1/5 DJ S. 1 year ago on Google
    Probably one of the worse hookah lounges in Charlotte. If you want a last minute spot come here. Besides that, I wouldn’t do it.
    1 person found this review helpful 👍

  • 1/5 Ashley D. 8 months ago on Google
    If you pay $40 for one hookah you should at least be able to get fresh coals and not be forgotten about. Literally asked for new coals 4 times before an employee came upstairs, they were too busy playing on their phones at the bar (I know this because I had to walk downstairs 4 times to ask). The service was trash and the women’s bathroom doesn’t lock. You need to rename your business to just a bar since hookah smoking customers and service aren’t your priority.
    1 person found this review helpful 👍

  • 5/5 CJ M. 1 year ago on Google
    Bar crawl was lit service was amazingggg prices are super reasonable

  • 1/5 Worldwide 1 year ago on Google
    Very bad place, they charge us more than what written on the menu!! And when we asked why she said these prices for the weekend!!! Unbelievable

  • 1/5 True Breeze S. 11 months ago on Google
    If I could give this place a zero, I would. Poor customer service. Waited almost 45 mins for another coal on my hookah. Pathetic… It wouldn’t have been so bad if the girl behind the bar had not come out with a fresh head and coal that she put on her own hookah to smoke. The customer should come first after waiting so long.

  • 5/5 Alex C. 9 months ago on Google
    Idk why this place has bad rating it’s in a fun área met cool people here and the service was phenomenal the wife and I had a blast… I would recommend it… Hookah is pricy but it’s worth it if you looking for a relax chill time out…

  • 1/5 Alex B. 1 year ago on Google
    Automatically charge 20%. What a terrible and dishonest way to run a business. I’ll never be back.

  • 1/5 Nisha B. 1 year ago on Google
    Music is trash! Like I put on own AirPods in just to enjoy my night.

  • 5/5 Burgundy R. 5 years ago on Google
    The staff was pretty sexy, polite respectable, and moved in a timely matter. It was extremely comfortable too. Good music and great vibes. No matter what was going on the Istanbul team showed that the customer was first priority. Dope experience and we had to work to clear the hooka... Oh yeah they will ask ..."do u want to open a tab

  • 5/5 Patrice W. 2 years ago on Google
    I have been attending this spot for years. Great drinks and good vibes. Servers are young and pleasant at times... sometimes they are ehhhh!

  • 3/5 Kenise T. 2 years ago on Google
    Good Drinks, Music & good service... quick trip...


Call (704) 333-5175 Open on Google Maps

Amenities


  • Service options
    • ✓️ Dine-in
    • ✗ Delivery

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