Featured Reviews


Frequently mentioned in reviews: airport (23) hotel (17) room (16) breakfast (15) clean (11) shuttle (9) good (9) close (7) rooms (7) stay (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 John W. 1 year ago on Google
    Hotel near the airport with shuttle service 24/7, breakfast (yes even now in 2022 COVID times) and an indoor pool. The bus driver was super personable and had us laughing, the breakfast was pretty decent for a free hotel breakfast. All but one of the staff we interacted with were super nice. The reason for 4 stars was the room needed some maintenance, the toilet was wobbly and the curtain rod broken in the shower. But the beds were clean and that's what really mattered.
    1 person found this review helpful 👍

  • 4/5 Eve D. 1 year ago on Google
    I'm not sure who was working the desk at 10:30 last night but she was very rude. We work in the travel industry and are very familiar with how airport shuttles work so I asked when the van was. She told me every 30 minutes. I asked if that was on the hour and half hour and she just repeated her answer- every 30 minutes. Since she never really answered my question, my colleague and I asked to sign up for the 8:00 van which she never actually did. We were downstairs at about 7:40 and outside by about 7:55. At 8:03 I asked about the status of the van and was told it had already left that we would have to wait until 8:30. I asked how it had left because we have been here and she said he doesn't come in he just parks outside. I had been watching, though, as I do this frequently. I told her we would just Uber but I guess she called the driver who informed us no one had been signed up for the van. Robert, the driver, was very kind and professional and drove us to the airport anyway. Thank you Robert! The hotel was very, very nice and extremely clean. The bed was one of the most comfortable hotel beds I have ever had and that says a lot as I travel for work 3-4 times a week! Nice breakfast selection available and convenient location to the airport.
    1 person found this review helpful 👍

  • 4/5 Dylan B. 7 months ago on Google
    While the airport is literally next door we didn't anticipate the sound from the airport to be as loud as it was having stayed near other airports before, we used the AC in room as a sounds machine for our family and had no issues. Good selection of breakfast items both to go and to eat. We appreciated the ability to wake up grab Breakfast and turn into the airport
    1 person found this review helpful 👍

  • 5/5 Bailey T. 7 months ago on Google
    Beds and pillows were very comfy. Shower never got cold. Staff was very nice and kind. Clean and quiet. I also liked it because it wasn’t in the middle of a busy area & they locked the doors at a certain time to where you can only use your room key to get in for extra safety!
    1 person found this review helpful 👍

  • 3/5 Carrie B. 5 months ago on Google
    Great location. There are some good restaurants within a reasonable distance. It’s close to the airport which was great for us. The staff is great. Our room was good. Nice little sofa in the room. It was clean. The reason I would not suggest staying here is that it reeks of the sewer. It’s not an issue with the hotel rather the sewer plant near by. Thank goodness we’re only staying one day. If it wasn’t for that detail, I would say it’s one of the best Hampton Inn in which we’ve stayed.
    1 person found this review helpful 👍

  • 4/5 Karl O. 1 month ago on Google • 502 reviews New
    Great location. Good room. Uninspired service. Strange design at the front door. A high curb keeps luggage carts from being rolled out to your vehicle to get luggage.

  • 2/5 David R. 3 months ago on Google • 204 reviews New
    I will start by saying once we got to the hotel we had no issues, the rooms were nice and clean and booking a shuttle to the airport in the morning was easy. My deductions are because of the shuttle service picking you up from the airport. I called the front desk and when I finally got through they said the shuttle would be there in 15 minutes. An hour later, and now with a group of us, called again and they lied and said we must have missed it but it would be back around again shortly. There were several of us watching so I know we didn't miss it, so I didn't appreciate the dishonesty as it was clear they simply forgot to send one, so it took well over an hour before the shuttle finally got us. Everything else was excellent besides that

  • 3/5 David H. 1 year ago on Google
    The bathroom barn door did not close in a way made it fit for purpose. The pillows were all super soft and for a side sleeper felt like i was getting smothered with head sinking down so deep in the pillow. Breakfast had empty juice dispenser and no fruit. We were there an hour after 6am opening on Saturday morning. And it wasn't due to overflowing crowd either. Being close to the airport for morning departure is a benefit.

  • 4/5 Charles V. 3 weeks ago on Google • 126 reviews New
    Initial room wasnt cleaned at all but staff corrected with a new room quickly. Alot of noise due to replacing various furniture and mattresses during the stay. Very helpful team just was alot of unexpected events during stay.

  • 2/5 David O. 6 months ago on Google
    Needed a hotel close to airport for a morning flight. Pics looked great. Looks like recently remodeled. Checkin was quick and easy. But the room had but a single chair. And it was extremely uncomfortable. I dont understand the recent trend of horribly uncomfortable chairs. It might seem like a petty complaint, but was a 2Q room and this was the *only* place to sit. I needed to sit at the desk and finish up work from the day. Thankfully it was just overnight.

  • 5/5 Maureen G. 4 months ago on Google
    Great location. Nice hotel. Bring ear plugs if the planes will bother you, but they weren't too loud.

  • 2/5 brian b. 3 months ago on Google New
    I got stuck in Charlotte because of canceled flight and ran over to the Hampton to get a few hours rest. Got into the room in the bathroom is disgusting. Not cleaned at all hair on walls of shower ceiling falling in in spots bathroom looks like it had never been cleaned.

  • 2/5 Rey T. 5 months ago on Google
    The breakfast was adequate. The reason for the one star is the presence of mold in the bathroom ceiling around the vent duct. It wasn’t dust collecting. The caulking around the tub and floors are worn and cracking. The bathroom floor was grimy. Glad I brought my shower slippers. The room itself was clean and the beds were comfortable.

  • 5/5 Marybeth M. 3 months ago on Google New
    We stayed at this hotel the night before we flew to Vegas. We left our car at the hotel for the duration of our trip and they shuttled us to the airport. The drop off and pick-up upon arrival were both seemless. There is an employee who works there named Stephen who went way above and beyond to help us during our stay. We had car trouble and he was super helpful and friendly. This guy is a real gem. We will continue to stay at this hotel anytime we fly out of Charlotte airport. Thank you again Stephen for everything!! You made our day!!

  • 5/5 Gina S. 1 year ago on Google
    Perfectly reasonable accommodations, and stylish. We just needed a place to crash for a long airport layover. They only had king rooms available. We were traveling with 3 adults, but the sofa has a pullout bed. Perfect for us. We got in too late for the shuttle to the hotel, but it was an easy way to get back to the airport in the morning, after a quick bite from the continental breakfast, that included sausage, omelets, waffles, and fresh fruit. I will add, they were very committed to their cleaning and sanitation practices.

  • 4/5 Erica H. 1 year ago on Google
    The hotel staff was friendly. The breakfast was great and rooms were clean. I loved that the shuttle bus takes you to and from the airport and other places within a 5min radius(ex; Walmart). Will book again on my next visit.

  • 5/5 Mike E. 1 year ago on Google
    After a bad experience with another hotel and leaving, we showed up late here to have a great experience. The rooms were great, clean as expected and wonderful service from the front desk. The only bad thing was the planes are loud when flying over. With being close to the airport that is expected so can't complain about that. Breakfast was good, the day I was there they had omelets, sausage, make your own waffles, cereals, and a few more options.

  • 4/5 Eduardo R. 1 year ago on Google
    My stay there was really good, cleaning was at the standard, room was really nice, big and spacious. Much better option by far on the area than the Holiday inn that is next to this hotel. Unfortunately, with a very limited options left for the complimentary breakfast. The lady at the breakfast no so kind.

  • 5/5 Demetrius B. 1 year ago on Google
    Everything was clean ! Staff friendly pictures of rooms real. Breakfast was good my favorite was seeing the planes up close. Everything worked definitely worth the money good location. Fresh clean smell good stay will definitely stay again. 🙂

  • 4/5 Rob S. 1 year ago on Google
    We chose this hotel because it was close to the airport. They have a (basic) free breakfast which starts at 6. They have a free shuttle for both picking up from the airport or dropping off at the airport. The only negative was that there were no cups of any kind in the room. I think that was just an oversight. I was able pick one up in the lobby.

  • 5/5 Alexis N. 1 year ago on Google
    Missed my flight. Had to book lodging last minutes near airport. Pleasantly surprised how spacious, clean and comfortable this location is (I travel a lot). Free hot coffee, hot tea, water. They even gave me toothbrush and toothpaste (free of charge). What hotel does that any more? The ladies at the front desk were very friendly.

  • 5/5 Nate G. 1 year ago on Google
    As far as the rooms and accommodations, they are exactly what you'd expect. Clean rooms, fair breakfast offerings, contemporary/modern decor and competitive pricing. Where this establishment soars is with their staff! Everyone we encountered was gracious and accommodating beyond our expectations, starting with our shuttle driver who was a charming personality to meet after a long day hopping airports, and the receptionists who were friendly and helpful, and to the chef who kept the breakfast food stocked. We've never found ourselves in North Carolina before, but the staff have made us feel at home!

  • 3/5 Yogamom 1 year ago on Google
    This hotel is convenient to the airport, and was fairly comfortable. But the room could’ve been cleaner. It was obvious they did not vacuum the floor as there were plastic tags scattered around the room from the previous person’s new clothes (but the bathroom seemed clean). Also the coffee maker still had the last persons used coffee pod. The woman at the front desk was not very pleasant every time I called and talked to her. On a good note, the woman keeping the breakfast area stocked was very nice, and very helpful. And the breakfast was actually quite good…. Even for a gluten-free person like me. They were eggs, hashbrowns, sausage. As well as waffles, yogurt, bagels and muffins and cereal and milk. Overall, it was an OK day for one night. But not up to standard. PS- be prepared to hear airplanes throughout the day and night.


Call (704) 394-6455 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

The Westin Charlotte image
1
The Westin Charlotte
Hotel
Sleek lodging with refined rooms & Southern dining, plus a 24/7 gym & an on-site Light Rail stop.
4.30 (3.2K reviews)
Hilton Charlotte University Place image
2
Hilton Charlotte University Place
Hotel
Polished lakeside hotel with streamlined rooms & suites, plus dining, a lounge & an outdoor pool.
4.20 (3.1K reviews)
Embassy Suites by Hilton Charlotte image
3
Embassy Suites by Hilton Charlotte
Hotel
Contemporary all-suite hotel with free breakfast & airport shuttle service, plus a pool & dining.
3.90 (2.8K reviews)
Hilton Charlotte Uptown image
4
Hilton Charlotte Uptown
Hotel
Modern lodging attached to a convention center, with meeting space, dining & free access to a YMCA.
4.30 (2.7K reviews)
Omni Charlotte Hotel image
5
Omni Charlotte Hotel
Hotel
Chic rooms in a glass-fronted property offering regional dining, a cocktail bar & a rooftop pool.
4.10 (2.6K reviews)
Last updated:
()