2/5 KT L. 1 year ago on Google
I'm
pretty
loyal
to
the
Marriott
brand,
and
was
happy
to
see
availability
at
what
looked
like
a
nice
hotel
downtown
in
Charlotte
for
a
recent
stay.
Unfortunately,
this
was
not
a
nice
hotel
and
there
were
several
issues.
For
starters,
you
have
to
pay
for
parking.
I
was
aware
of
this
beforehand
and
wouldn't
lower
my
rating
because
of
it,
but
this
is
a
major
downfall.
Sure
spending
$25
a
day
is
a
steal
compared
to
parking
in
many
of
the
downtown
lots,
but
when
you're
already
paying
$200+/night
for
a
room,
there's
no
reason
this
should
be
an
extra
charge.
Also,
upon
leaving,
when
we
exited
the
lot
there
was
a
gentleman
outside
with
a
square
reader
for
the
credit
card
on
his
phone
and
this
is
how
we
made
payment;
very
insecure.
Our
reservation
was
made
for
a
room
with
a
king
bed.
We
were
given
a
room
with
what
we
thought
were
2
queen
beds.
While
not
what
we
reserved
for,
we
needed
a
place
to
stay
and
kept
it.
Come
to
find
out
(at
bedtime),
these
are
not
queen
beds;
they
are
double
beds.
These
are
not
beds
made
for
two
grown
adults
to
sleep
comfortably.
There
were
large
stains
on
the
carpet
and
on
the
chair
in
the
room
and
it's
absurd
that
they
left
this
chair
in
there
for
the
next
guest
instead
of
swapping
it
out
with
a
reserve
chair
(especially
knowing
that
they
charged
a
fee
to
whoever
made
this
stain
upon
their
checkout).
The
storage
cabinet
was
all
marked
up.
There
was
no
mini
fridge
in
the
room
although
this
was
listed
as
an
amenity
on
the
website.
There
is
no
room
service
at
this
hotel
either
so
we
were
left
having
to
Uber
to
a
local
diner
after
our
show.
The
fan
in
the
room
made
a
constant
noise
every
3
seconds
for
our
entire
stay.
There
is
no
exhaust
fan
in
the
bathroom
which
makes
it
impossible
to
get
ready
after
a
shower.
To
look
on
the
positive
side,
I
will
say
that
the
staff
was
wonderful.
Everyone
that
we
encountered
during
our
stay
was
very
friendly
and
always
had
a
smile
on
their
face.
They
were
the
best
part
of
this
stay.
I
wish
I
could
say
otherwise,
but
there
is
no
way
that
I'd
stay
at
this
location
again
in
the
future.
There
were
just
too
many
downfalls
in
too
many
different
areas.
They
need
to
do
serious
work
on
preventative
maintenance,
and
housekeeping
needs
to
take
better
care
in
ensuring
that
the
room
is
properly
ready
to
be
turned
over
to
the
next
guest
upon
completion
of
their
work.
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