1/5 CarlyRain A. 1 year ago on Google
Never
in
my
life
have
I
felt
so
disrespected
then
this
morning
at
our
checkout.
There
are
so
many
reasons
I
give
this
hotel
1
star.
The
complete
lack
of
disregard
for
my
feelings,
the
side
comments,
the
eye
rolls,
the
backtalk
during
checkout.
I
mean
seriously,
this
is
the
face
of
the
organization?
After
reaching
a
stopping
point
over
confusion
with
checkout
I
asked
the
desk
attendant
if
we
could
work
with
her
manager
instead.
She
REFUSED
to
call
her
manager.
When
I
asked
her
name
she
walked
away.
This
was
the
complete
tip
of
the
iceberg
for
this
stay.
Additional
issues
I
have
were
when
we
checked
in
last
night,
we
were
met
with
a
very
pleasant
man.
He
told
us
there
is
coffee
in
the
lobby
in
the
morning.
When
you
pay
for
an
uptown
hotel,
that
seems
very
much
the
norm.
So
this
morning
I
ventured
downstairs,
and
asked
the
morning
person
manning
the
desk
where
the
complimentary
coffee
was.
She
pointed
me
in
the
direction.
when
I
went
over
to
the
counter
across
the
lobby,
the
person
working
said
the
coffee
was
at
cost.
So
I
went
back
to
the
front
desk,
very
upset.
The
same
lady
seemed
to
shrug
it
off
and
step
aside.
The
other
attendant
addressed
my
concerns,
wrote
it
down,
and
said
she
would
bring
the
note
to
the
sales
manager,
who
would
call
me
before
we
checked
out.
I
should
of
predicted
that
there
would
be
no
call.
Additional
issues
I
have
with
the
hotel
seem
to
all
stem
from
a
lack
of
communication
within
the
management
company.
For
example,
the
ice
maker
on
our
floor
did
not
work.
Not
a
big
deal,
we
called
down
and
the
attendant
said
he
would
make
note
of
it
and
have
someone
look
at
it
the
next
day.
However,
when
addressed
this
later,
they
said
no
note
was
left
for
the
day
shift.
Again,
I
highly
encourage
everyone
to
AVOID
this
hotel.
Can
a
hotel
without
hospitality,
even
be
considered
a
hotel?