1/5 Brandon C. 8 months ago on Google
The
check
in
was
nice,
and
the
room
itself
was
nice
and
clean.
But
unfortunately,
at
some
point
during
my
stay,
the
building
was
evacuated
due
to
some
pipes
bursting
and
I
was
left
to
stand
outside
for
3
hours
before
being
able
to
return
to
my
room,
which
it
was
about
1am
at
that
point.
Upon
check
out,
I
asked
for
some
level
of
discount
to
my
stay
since
I
was
forced
out,
but
the
receptionist
wasn't
very
helpful
and
was
rather
combative.
She
claimed
that
the
GM
would
be
giving
people
points,
which
I
didn't
want
as
I
don't
stay
at
hotels
often
enough
for
that
to
be
of
any
actual
use.
She
then
claimed
that
the
hotel
was
"sabotaged"
and
try
to
use
that
as
a
reason
why
I
didn't
deserve
anything.
I
emailed
the
management
team,
I'm
not
hopeful.
For
my
future
visits
to
Charlotte,
definitely
won't
come
back
to
this
hotel
if
this
is
the
level
of
care
I
am
to
receive
from
employees.
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