IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention time, good, great, breakfast, server, ordered, order, experience, service, waitress,


Address

134 W Woodlawn Rd, Charlotte, NC 28217

Website

restaurants.ihop.com

Contact

(980) 580-0455

Price rating

$ $$$

Rating on Google Maps

3.20 (2.9K reviews)

Open on Google Maps

Working Hours

  • Thursday: 6 AM to 10 PM
  • Friday: (Good Friday), 6 AM to 12 AM, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: (Easter), 12 AM to 10 PM, Hours might differ
  • Monday: 6 AM to 10 PM
  • Tuesday: 6 AM to 10 PM
  • Wednesday: 6 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: time (16) good (11) great (11) breakfast (10) server (8) ordered (8) order (8) experience (7) service (7) waitress (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 jackie b. 1 year ago on Google
    Servers looked busy so I tried to be understanding, but when I first walked in the cook was glaring rudely at me and my daughter. Waited a long time for the food just for my daughter’s tenders to come out burnt. Was ready to leave so I opted to pay on the app, but was chased down by a server quickly who assumed I didn’t pay. If I had been greeted and taken care of with that same quickness, the experience may have been different.
    3 people found this review helpful 👍

  • 1/5 Patricia C. 1 year ago on Google
    There was little to no other customers in the restaurant at about 7:30-8PM. Service was lousy. Had to ask for utinsels and were given plastic wear. The ketchup at our table was just about empty, when asked for more the waitress gave us one from another table that was also empty after the third time of asking she finally, unhappily, brought a full one Didn't even have anyone ask to refill drinks. Food was pretty good though.
    2 people found this review helpful 👍

  • 1/5 Mike V. 1 year ago on Google
    Awful. Paid over $20 and I feel like this meal came from a homeless shelter. The roast turkey dinner literally came with 2 ounces of mushed up turkey, and Kraft Mac n cheese. Totally nasty. I could of cooked this myself for less than $2.00. don't waste your time or money
    1 person found this review helpful 👍

  • 3/5 Abbe E. 1 year ago on Google
    S l o www service. There was one (1) person seating, taking orders, handling pick ups, serving & clearing tables. Fortunately she did have a cook. She handled it tactfully, forewarning there would be a delay. Food was tasty, although a tad overcooked for me. The server was friendly & that is why it's not a one star rating. Not being crowded also helped. I'm visiting so you may have a different experience.
    1 person found this review helpful 👍

  • 1/5 Ellee O. 1 year ago on Google
    Two of us stopped in for breakfast. It was as cold inside as outside. One of us ordered the smokehouse combo. Everything was fine, except the smoked sausage was nothing more than a couple grilled hot dogs. The rest of the food was moderate. We also ordered 100% orange juice which had obviously been water down by at least 50% water. Very disappointing. Service was ok.
    1 person found this review helpful 👍

  • 1/5 Donna G. 1 year ago on Google
    Ryan greeted my party. She was nonprofessional with a great LACK of customer skills. The restaurant was not full. She made me feel very unwelcome. Her tone and gesture was at high in negativity. Finally after I was seated I met Brenda my server. She was full of joy and has great customer service and turned my frown upside down. Ryan could definitely learn a lot from Btenda.
    1 person found this review helpful 👍

  • 4/5 Caron “King Bigggs” G. 2 years ago on Google
    First time eating here in a while! Always have loved ihop, the breakfast was banging. I was only upset that they didn't have turkey patties or grits! Otherwise my eating experience was great as always at ihop!
    1 person found this review helpful 👍

  • 5/5 King De'Andre “KDAS714” S. 1 year ago on Google
    Being from Atlanta you get use to a certain type of greeting and Rachel made me feel like I was at right at home . Gave us some wonderful advice on our trip as well. The food is awesome always. All IHOP Restaurants should have someone greeting the way she does. Nichole was a Great waitress as well
    1 person found this review helpful 👍

  • 4/5 Francis H. 6 months ago on Google
    I stopped here for breakfast. The food was delicious. We had a good server named Jessica. Everything seemed to be clean and there was no wait to be seated.
    1 person found this review helpful 👍

  • 3/5 Aaron C. 1 year ago on Google
    We kinda like the breakfast here, after we ordered it was ready after 5 minutes, but you can tell that the quality is not the same compared to others that take more time Cook. It's like a express breakfast when you are in a hurry and need to eat fast. The crepes and waffles were ok, maybe too buttery to our taste.
    1 person found this review helpful 👍

  • 1/5 Aravind V. 8 months ago on Google
    Extremely bad food, and the cold brew coffee was the worst thing I’d ever put in my mouth. Eggs were extremely greasy, veggies definitely not fresh. Hash brown was better than the rest of the food, but that’s saying something. Never coming back to this specific location!
    1 person found this review helpful 👍

  • 4/5 PhyllisjLifeReset 1 year ago on Google
    The server was great!! It was not crowded at the moment. The food was good and my coffee was good. My Bestie had tea and she loved it. But they no longer have harvest grain pancakes this was disappointing!

  • 4/5 Havi H. 5 months ago on Google
    Could be more clean but food is good ihop quality. Overall good location. Service was nice and helpful but slow in brining food and they did forget some items

  • 5/5 Sammy L. 3 months ago on Google New
    Stopped here for breakfast with the family. Food was amazing. Got our food on time, everything was fresh. Had one of the most amazing servers ever named Jessica. She was very patient, sweet, attentive, made sure we had everything we needed and then some. One of the best servers I’ve encountered In a while honestly. Need more servers like her.

  • 5/5 Adelle R. 3 months ago on Google New
    My family & I stopped at this location for breakfast while we were in town visiting our in laws. This is by far one of the best experiences we’ve ever had at a restaurant EVER. Our server was Jessica & she went above and beyond to make sure all of our needs were met! The food was fresh, our order was brought to us in a timely manner & Jessica was sure to check in on us during our stay several times to make sure everything was well with us. I wish more restaurants had servers with such amazing hospitality! We will be stopping by again next time we come to town & recommending this location to others!

  • 1/5 Nivaldo (. 3 months ago on Google New
    134 West Woodlawn Rd in Charlotte. At this location for the first time we were in a group of four visitors, two from Brazil and two from Texas and got extremely disappointed with the service, food, environment and above all the management. After food were ordered it take more than 40 minutes to the server come to us to say that they don't have the ingredients to prepare the ordered food. After a making a different order we had the same problem again. The server tried to ask the kitchen personnel which also ignored what was going on. After a long wait time, the food started to come to the table all in different times no allowing us to eat all at the same time. The food quality was just terrible. Salmon was disintegrate on a plate, pancake was cold, pesto white egg was stuffed with crushed and disintegrating tomatoes and all watered. The only good thing was the orange juice. We understand that sometimes things can go wrong but not all at the same time like with this good chain of restaurants. There was not managers to even try to get the problem resolved. Not even at the time to pay for the food things went smooth to know who pays what. Our wait time was ridiculously too long for an empty restaurant as it was on a Tuesday around 5:00 PM. I do not recommend this location to anyone.

  • 1/5 nayeli m. 5 months ago on Google
    the worst i hop there is we waited more than 40 minutes they didn't have ice cream no hot chocolate they didn't have some desserts and even worse no straws the food was nasty the burnt hash browns and the waitress had a nasty attitude

  • 5/5 Shakima R. 4 months ago on Google
    Had a very pleasant breakfast with my daughter!! Jessica was the host as well as our waitress and she made sure we were comfortable and continued to accommodate us throughout the entirety of our visit!! She wore many hats today and did a very good job!! We’ll definitely be back! Thank you for making our experience great!

  • 2/5 Lynn P. 1 year ago on Google
    No wait staff? We waited over 25 minutes to be seated. There were several empty tables available. We left because if it took that long to be seated we couldn't imagine how low it would take to get our food and what the quality would be!

  • 3/5 Henderson J. 1 year ago on Google
    Haven't really been to IHOP in a while and apparently there have been some changes to the menu options and the way things are done as far as seating, most likely due to covid. They no longer have the stuffed French toast, flavored syrups and Tabasco sauce. There's also no flavor options for the iced coffee, which I think vanilla should be standard anywhere iced coffee is served, but that's just my opinion. Overall okay experience.

  • 5/5 Saundra Porter T. 1 year ago on Google
    One word... 😋 Yum! The food was good and the wait staff was excellent! UPDATE: Another great experience at IHOP!

  • 3/5 Ms. N. 2 years ago on Google
    Took my son here to grab breakfast prior to his audition for Greenville Fashion Week. It was very short staffed. I would imagine due to COVID. There was only 1 cook and 2 servers. The waitress got my order correct, but the food was fixed wrong. I am going to sum it up to a short overworked staff and limited supplies. I'd be open to giving it another try at a much later date.

  • 1/5 Samurai K. 2 years ago on Google
    God awful service!! Ordered my food on their website at 11:30am which they said would be ready at 12:15. We get there at 12:25 and ask if the food is ready and they say it’s finishing up. 10 mins later, nothing. Another 10 mins later, nothing. We ask to speak to a manager at 12:50 and he mentions that he never got the order????? So how do you have your employees telling us that the food is almost done? Now it’s 1pm and we are STILL WAITING. It’s been an hour and a half to make two orders of eggs, bacon and pancakes. I have no idea how these businesses keep running. This is terrible service and I will never come back here again

  • 2/5 Angela D M. 2 years ago on Google
    Where do I begin ? Sloooow. Took forever to get our order. Neither of us got what we ordered. The food wasn't even warm and the pancakes were awful !!! Didn't taste fresh and was cold in the middle. The waitress was great though. She was new and she was trying her best.

  • 5/5 Kameron L. 2 years ago on Google
    I had been in the hospital for roughly 3 days and hadn’t been able to eat due to dietary restrictions. Once that ban was lifted, I was told that I could eat whatever I wanted and so, loving breakfast food at any time of the day, and seeing that there was an ihop nearby, I began ordering enough that it could’ve been enough to feed a small family. You can imagine my disappointment when I opened the container and started seeing a few things missing, the wrong side and a couple other small issues with it. I wasn’t going to call and probably normally wouldn’t have since the issues weren’t huge and although I’d paid for the specialty pancakes and only received regular but, with this being my first meal I could enjoy, I decided to call and see if anything could be done. I’d spoken with the manager and she was very pleasant and kind about it. she apologized and said that they would replace what was wrong with the order and with me being in the hospital, said that she would leave a note at the managers office by the telephone to let them know to do it for me when I got out. Fast forward a few weeks and I got out of the hospital, and I remembered this arrangement that the manager made. I tried calling IHOP but, unbeknownst to me, they were having their phones worked on so, for a week, I continue to try and couldn’t reach them. I decided today that I was going to, after an appointment, head over to IHOP since I was close and see if they know it had still been there or if anyone remember or if the same manager had spoken with Was working and remembered. It was not same manager, it was a gentleman named Sean. I got 3/4 the way through my story and, he kind of waved it off and asked me what I had ordered and said that they would be more than happy to make the entire order again for me. There’s a type of person that can make everyone smile that’s around them and the kind that can work a crowd without appearing too showy or blusterous. Although he had stated he been off work for vacation when this would’ve happened, it was very apparent that Sean Is the manager and that he has been doing this for a while. I moved to the state months ago and, knowing no one down here and having no friends or family even in the surrounding states, being in the hospital and diagnosed with lifelong illness has been extremely difficult. I’m grateful for people like Sean who took the time to listen to me after he got my order put in. He took the time to talk to me, to relate to my story In an empathetic fashion, and he made me feel like, although I have no friends or family here and I’m hundreds of miles from “home”, someone cared enough to apologize and correct a mistake, to offer an ear and to feed me a meal. And where I’m from, that’s how we define home. Thank you Sean and Staff for an all around great experience.

  • 3/5 Mandie S. 2 years ago on Google
    Staff wasn't very friendly today. I would also suggest saving on the plastic waste and bring back syrup bottles. Otherwise great food.

  • 5/5 Tommy T. 2 years ago on Google
    Arrived about 2am after a very late flight. A few tables but greeted and seated right away. Waitress apologized for coming to table late as she was with other customers but she was great, friendly and gave good service. The pancakes I ordered fell apart once I cut into them but they were delicious. Like the healthier harvest grain option. They're my favorite, but no more boysenberry syrup I highly recommend the restaurant great service. But keep your vehicle locked. Large amount of transients in the area 24/7


Call (980) 580-0455 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Salad bar
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Happy hour food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup

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