Chapes-JPL - Atlanta Jewelry Diamonds Loans image

Chapes-JPL - Atlanta Jewelry Diamonds Loans

Jewelry buyer Gold dealer Jewelry appraiser Pawn shop Diamond buyer Loan agency

One of the Top rated Gold dealers in Atlanta


Address

3355 Lenox Rd NE #875, Atlanta, GA 30326

Website

chapesjpl.com

Contact

(404) 504-7021

Rating on Google Maps

4.90 (202 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 5:30 PM
  • Friday: 10 AM to 5 PM
  • Saturday: 10 AM to 1 PM
  • Sunday: Closed
  • Monday: 10 AM to 5:30 PM
  • Tuesday: 10 AM to 5:30 PM
  • Wednesday: 10 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: jewelry (14) business (12) professional (11) recommend (9) pawn (9) time (8) service (8) family (7) shop (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Aamun Marar-twy Djadad T’amum M. 8 months ago on Google • 7 reviews
    Great experience. I got my money quick and easy with no delays or credit back round. It's been hard for my family and we have been struggling for quite some time. Thanks for your service and compassion when it was needed.
    1 person found this review helpful 👍

  • 5/5 Sib P. 5 years ago on Google • 4 reviews
    This is a great company to work with...Brock and Parker are a chip off the old block! I’m just as comfortable with them as their father. I’ve done business with them for 13 years and I look forward to continued business with them! This is a fair, first class establishment! I highly recommend them! E Phelps
    1 person found this review helpful 👍

  • 5/5 Lee S. 5 years ago on Google • 3 reviews
    I have done business with ChapesJPL, for a long time. I enjoy the friendly professional atmosphere they provide every time. The rates are amazing and they are willing to work with you, always. The staff is very knowledgeable and amicable as well. If I ever need to some money at a great rate, I will always come here to ChapesJPL.
    1 person found this review helpful 👍

  • 5/5 Humaira B. 1 year ago on Google
    Well I'm just going to say this and I think it is the best way to describe it.. I don't know if anyone else feels like I do whenever you go to pawn shops and I mean I don't like it because they always think you're some kind of druggie or something else because of the way you are talked to or the way you get looked at or just plain think that they can say any price and you will take it and I don't think it's Kool or professional at all!! but I will say that I have been to a few different one's and I promise you that Chapes-JPL is the best pawn shop in the Atlanta area and I will tell the world that they are and I will just say that they must be doing something right because they have been there for HOOOOOOW long😁. But this is my opinion and I am just one person and that's all I can say is go and see for yourself and I bet you are going to say the same thing or something close to it . And they are so nice and polite it's like you have to say something about it because it's not like that everywhere else but I just wanted to say thank you for being honest and nice 👍
    1 person found this review helpful 👍

  • 5/5 Gabriella 1 year ago on Google • 9 reviews
    Absolutely the best place to take your high-end bags and jewelry. Brock and Adelina were so lovely and made the whole process easy. I got more than I expected, and it was fast and comfortable. Thank you!

  • 5/5 Aiden S. 7 months ago on Google • 6 reviews
    Stop your search. You want find better rates! They are fair, kind and extremely professional.

  • 5/5 Caramelo R. 2 years ago on Google
    Heaven sent, very professional business, excellent service-in and out. I'm thrilled! In times of need you want a service that has integrity and is fair. I highly recommend! Thanks P!

  • 1/5 Edward D. 9 months ago on Google
    Read their reviews and still figured I'd check them out for myself. I waited about 15 minutes to be seen because they can only accommodate one customer at a time. Once I was called, I entered and was locked into a small room with a thick bullet-proof reception window. I presented my jewelry and explained that I was only interested in a loan and that I'd be back for my ring. Behind the glass stood this snobby jersey shore looking punk kid with a major identity crisis. He began asking pointless questions like have you ever pawned anything and then he proceeded to tell me the maker of my ring marks up their jewelry (I'm aware of that, most do!) and that his shop usually only lends $1000! I reminded him that I'm not here to sell, only borrow! He asked what I paid for my ring, I told him I paid over $8500 for my Diamond 18k Gold band. He weighed my ring and then said he'd need to call his boss. He took a picture of my ring and texted his "boss." He stepped away for seconds and then came back to the window and said $1000 is the best he can do as he continued trying to down play the value of my ring as if his shop doesn't mark up their jewelry as well. I didn't listen to his sales pitch, I respectfully said no thank you and quietly walked out of there. I guess the new kids on the block reject felt offended by my swift no thank you because he felt the need to tell me as I was already walking out the door with my back turned that I could go somewhere else. I left without another word. My advice is DO NOT BRING HIGH VALUE JEWELRY HERE because they can't help you and instead of just saying that they attempt to swindle you out of your jewelry hoping you're desperate enough to take their lowball offer. Be sure to exhaust all your other options before pawning your valuables. Pawn shops aren't honest, moral, or ethical, this one especially. The experience was worse than a car dealership.

  • 5/5 D B. 9 months ago on Google
    The most efficient jewelry pawn. Amazing business and service.

  • 5/5 Sara P. 1 year ago on Google
    Super fast and friendly! Would definitely recommend in the Atlanta!

  • 5/5 Neno B. 1 year ago on Google
    Hey dont go anywhere else these are the most compassionate straight up people in Atlanta. WHAT EVER YOU NEED BE IT A LOAN OR SALE OR WHATEVER THEY ARE BEYOND FAIR....10XS BETTER THAN ANYONE ELSE IN CITY OR OUTSKIRTS THE REVIEWS ARE NOT FAKE...THEY ARE TOTAL LIFE SAVERS AND NOT PREDATORY

  • 5/5 megan K. 1 year ago on Google
    I would recommend this place if your concerned about safety of your items!! They take great steps to make sure your jewelry is kept safe while they have it!Brock helped me and I felt safe about entire process!

  • 5/5 Tim C. 1 year ago on Google
    Great customer service, low interest rates, and staff is cool!!!

  • 5/5 sumaira m. 1 year ago on Google
    I pawn my jewelry there for emergencies only and I highly get what I ask for and way more better then any other pawn shops in town I 110% highly recommend.

  • 5/5 J W. 6 years ago on Google
    I Needed 10k fast so I called them up. We set up a meeting and they got me exactly what I needed. Over time some things happened, and I could no longer make payments, these guys worked with me in order to keep my things. I really appreciate everything they did and would definitely recommend them to anyone!

  • 5/5 Yvette S. 5 years ago on Google
    I have used Chapes JPL over the past year and each time I have received excellent service. Their rates are much lower than a pawn shop making it easier to redeem your product. Brock and the staff are great. I highly recommend this company!

  • 5/5 Olivia T. 5 years ago on Google
    The "Best of the Best"... a 39 year old family owned business that treats their clients like family too! In a relaxed classy atmosphere your transaction is handled in a professional and dignified manner. Over the last 12 years I've had a few visits and received courteous treatment each time. Unexpected life events happen...but I don't stress I go to the best!!!

  • 5/5 Red B. 3 years ago on Google
    Chapels always is transparent and will help you out in a big way great experience

  • 5/5 Louise D. 2 years ago on Google
    Very professional and helpful with my vintage jewelry

  • 5/5 Jon M. 3 years ago on Google
    Awesome shop. Perfect for business owners to looking to leverage assets for opportunistic acquisitions that require cash!

  • 5/5 Yvonne C. 3 years ago on Google
    Best experience I have had with a pawn shop. Everyone is very kind and professional. If you want a place you can trust and are getting the most for your item, this is it. Thank you!

  • 5/5 b g. 3 years ago on Google
    Great people here. Extremely professional service. If you’re looking for a loan on your gold, just go here. Super easy and smooth process.

  • 5/5 Lioness A. 3 years ago on Google
    I have always counted on Chapes to give me a good value for my jewelry for over 15 years. Now, I am going to purchase from them because they have a variety of quality jewelry at decent prices.

  • 5/5 Alexis M. 2 years ago on Google
    Customer Service was great! Parker made sure he gave me full explanation of what I was selling and how the process works. I would definitely come back!

  • 5/5 Brandon D. 3 years ago on Google
    They are really awesome good people also they take care of you

  • 5/5 Sadaf F. 1 year ago on Google • 1 review
    Ultimately, I found comfort in Brock's thorough explanation of the pawn process, which involves obtaining a loan using my items as collateral. Now that I've returned to retrieve my belongings, everything makes perfect sense. I was certainly able to secure the highest value for my gold jewelry, and the repayment terms were incredibly fair. In terms of customer service, the experience was outstanding; they even took the time to clean my jewelry, leaving me extremely satisfied.
    1 person found this review helpful 👍

  • 5/5 ALienSexYT 1 year ago on Google • 1 review
    This is the nicest, most professional family run business I've ever worked with. You have to visit the store to understand the difference. Trust me...EXCEPTIONAL. Since moving to Atlanta 10 months ago they are still the only pawnbroker I'll use. Fair. Kind. Consistency. Keeps me going back. I would recommend them to anyone I met without hesitation.

  • 5/5 Saad F. 1 year ago on Google • 1 review
    This is not a corporate pawn shop, but a very reputable and respectful family business. Extremely professional and fair. They don't have large interest rates and will hold your item or items longer than other shops. I've always had the utmost respect for the employees and owner. Unlike other shops they don't take junk items.

  • 5/5 Luisa Fernanda L. 1 year ago on Google • 2 reviews
    Going in as first timer, I was a bit worried of the price I would receive for a loan but he left me and my girl completely satisfied. As well as informed about my product I gave to him as collateral. Chapes-JPL will be having my full business from here on! 💸

  • 5/5 Hafsa K. 1 year ago on Google • 2 reviews
    I would highly recommend Chapes-JPL to anyone requiring an immediate loan or advance pledge against their goods of value. A friendly run family business with many years of accurate value assessment. You're getting a very professional service at all-around appraisal of almost any goods including gemology and high end jewelry/watches, which this family business is expertly knowledgeable about. In my experienced opinion, which anyone and everyone will learn very quickly, why waste hours and hours in long queues at the corporate owned outlets throughout Atlanta only to come up against young untrained staff, often rude, including finally a low loan offer and very high months interest. 13% per month. Chapes-JPL to the best of my knowledge out competes everyone in Atlanta on lending rate. I think still around 7% . My advice is, do the math on that basis alone. How can anyone with any basic common sense go anywhere else, especially if you need to go into extra weeks or months to redeem. Hopefully my advice is helpful to anyone in a position of urgency of immediate cash against valuable goods.


Call (404) 504-7021 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Buys used goods
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
    • ✗ Same-day delivery
    • ✓️ Language assistance

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