5/5 Magnum Home S. 1 year ago on Google
Food
presentation
nice
but
there
was
no
service.
As
a
service
provider
myself
i
do
not
believe
in
harming
a
business
or
its
reputation
out
of
spite.
I
feel
i
speak
for
the
masses
when
i
enter
a
new
food
venue,
order
my
food
and
i
am
immediately
presented
with
a
tablet
requesting
a
tip
which
i
offered
generously.
I
asked
specifically
is
this
a
service
based
restaurant
or
should
I
expect
to
serve
my
own
needs.
I
was
politely
told
that
"
service
personnel
will
bring
your
food
and
provide
whatever
you
need"
insinuating
that
they
rely
on
tips
which
is
completely
understandable.
My
experience
was
being
delivered
a
cold
cheesestake
with
a
salad
with
no
utencils.
When
i
asked
if
he
could
provide
my
wife
and
i
a
fork
he
suggested
we
get
up
and
get
whatever
we
needed
inside
and
he
immediately
rolled
out.
This
just
really
leaves
a
bad
taste
in
our
mouth
and
you
feel
cheated.
I'm
all
about
sharing
the
wealth
but
i
feel
that
customer
service
is
no
longer
existent.
Again,
your
restaurant
is
nicely
appointed,
food
presentation
was
nice
but
being
left
on
your
own
to
provide
essentials
kinda
defeats
the
cause
for
numerous
staff
if
their
intent
is
not
to
accommodate
customers.
This
is
corrective
criticism.
I
surely
hope
you
train
your
personnel
to
accommodate
your
customer
base.
These
small
improvements
will
go
a
long
way
especially
in
an
area
with
high
foot
traffic.
Good
luck
in
all
you
do.