Welcome Gym Sutton image

Welcome Gym Sutton

Gym Fitness center

🫤 I must say that I am quite disappointed as the gym have raised the price 3 times en the last year. However they are not offering anything additional. Firstly, the gym equipment is not well-maintained, and many of the machines were either broken or not functioning correctly. This made the equipment... People often mention great, equipment, classes, good, staff, friendly, Great, Sutton, money, helpful,


Address

Gander Green Ln, Sutton SM1 2EH, United Kingdom

Website

www.welcomegym.co.uk

Rating on Google Maps

4.40 (248 reviews)

Open on Google Maps

Working Hours

  • Monday: 6 AM to 10 PM
  • Tuesday: 6 AM to 10 PM
  • Wednesday: 6 AM to 10 PM
  • Thursday: 6 AM to 10 PM
  • Friday: 6 AM to 9 PM
  • Saturday: 8 AM to 6 PM
  • Sunday: 8 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: great (30) equipment (27) classes (24) good (24) staff (23) friendly (22) Great (21) Sutton (15) money (14) helpful (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Jesus S. 1 year ago on Google • 5 reviews
    I must say that I am quite disappointed as the gym have raised the price 3 times en the last year. However they are not offering anything additional. Firstly, the gym equipment is not well-maintained, and many of the machines were either broken or not functioning correctly. This made the equipment unsafe to use and created a risk of injury to the users. Secondly, the gym toilets are not very clean. The lack of hygiene in the toilets was a major concern, and it made using the facilities quite uncomfortable. Overall, the lack of maintenance and cleanliness ok the male toilets in the gym is disappointing. It is essential for gym to maintain a high standard of hygiene and equipment maintenance.
    5 people found this review helpful 👍

  • 5/5 Claudia B. 7 months ago on Google • 82 reviews
    Love it. Large space where to train and plenty of equipment.
    2 people found this review helpful 👍

  • 5/5 Mirella L. 6 months ago on Google • 359 reviews
    They are always so helpful and got great classes on. Love this gym 💪 👍😉

  • 4/5 tom 1 year ago on Google
    decent gym its not too bad, but it can get quite busy and has limited hours .It has some decent equipment but would love to see more brands and equipment ,many plates are also left on the machines this is mainly down to the people there not the staff, but overall i think its a very well rounded gym
    2 people found this review helpful 👍

  • 5/5 Simon P. 3 years ago on Google
    Great gym and very professional customer service. Great equipment and spacious area. It makes me wonder how they actually make money charging 20£ a month😜 Best gym in Sutton.
    2 people found this review helpful 👍

  • 4/5 Guilherme M. 1 year ago on Google • 28 reviews
    Decent gym. Friendly staff. Huge space that could be better used. It lacks martial arts classes, but this is a personal opinion. Some machines are a little old, sometimes out of service. Overall delivers a good value for the price.
    1 person found this review helpful 👍

  • 5/5 Joy K. 2 years ago on Google
    I have been a member of the Welcome gym in Sutton for over a year now. I would recommend this gym to everybody. Martyn is one of the personal trainers and his gym classes are excellent. There is a great atmosphere and he is funny and enthusiastic. His classes are varied and are tough without being too much. He is one of the reasons that the gym is so popular.
    1 person found this review helpful 👍

  • 5/5 Aftere11ven online convenient s. 2 years ago on Google
    Excellent place. Best gym I've been to in years. Open planned 2floors, boxing area, free weights area, Smith machine area. Rarely waiting to use a machine.
    1 person found this review helpful 👍

  • 5/5 Louis D. 4 years ago on Google
    Best gym in Sutton by far, I recommend it to everyone looking for the best gym experience. All staff are friendly and welcoming, special mention to Jamie!
    1 person found this review helpful 👍

  • 1/5 R M. 5 years ago on Google
    Have been a member of the gym for 1 month and had to leave due to monthly prices being increased but facilities being average at best. Gym closes at 6PM on weekends but charge more than the 24hr gym facilities available in Sutton. Beware when you end your membership as you can only cancel your membership by cancelling the direct debit with your bank. the staff will not accept any other means to cancel your membership. As soon as you cancel your membership your gym membership will cease and you will lose any unused days left over in your contract. I have never seen this practice anywhere else and basically everyone loses something in the form of monetary value as it is impossible to cancel a direct debit coinciding with the end of contract. Disgraceful. Update. My credit card provider has refunded me the money owed by gym. If you are ever affected like me then please contact your bank or credit card company.
    1 person found this review helpful 👍

  • 1/5 xd_antonyo 4 years ago on Google
    They are scamming you. Do not go. Lowest is 15
    1 person found this review helpful 👍

  • 5/5 Helder Rodrigues de A. 9 months ago on Google • 88 reviews
    Really good Gym! A great selection of equipment available, good facilities with plenty of parking available. Staff are great, very approachable and friendly.

  • 4/5 Light D. 7 months ago on Google • 38 reviews
    Friendly, helpful staff and good range of equipment.

  • 5/5 Scott P. 6 months ago on Google • 27 reviews
    I have belonged to lots of gyms over the years (Virgin, Nuffield, Pure, Fitness first) and have enjoyed using the Welcome gym in Sutton the most. This is due to the instructors and the early morning lessons. The gym instructors are great. Charlie is a brilliant instructor and her classes are worth joining the gym for. She has a great connection with her class and you always come away feeling like you've had a great workout. Amber has recently taken over some classes and has quickly found her feet. Her classes have rapidly become popular and she really pushes you. Jude is also quite new to taking classes but appears to be a natural. He's very personable and has created a great atmosphere in his classes. It's the instructors and the early morning classes that makes the Welcome gym in Sutton stand out from the other gyms in Sutton.

  • 5/5 Kayo K. 1 year ago on Google • 14 reviews
    Recently joined this gym and I have no regret that I instantly went for annual membership. - Every member of staff is very friendly, approachable and professional - All machines are well maintained and clean - Floor/mat space and machines are always available even in the busiest time - Female locker room and toilets are always clean - Simple and competitive fee structure - Gym members are respectful, motivated and creating good atmosphere. I have never seen anyone leaving machines/equipment dirty or messy, nor occupying them for too long.

  • 4/5 Tahmina 4 months ago on Google • 5 reviews
    The fact that they have Women’s gym is excellent and the sauna.

  • 5/5 Michael 1 year ago on Google
    Great gym, excellent value for money. Very good air conditioning and decent music. Great selection of equipment and always clean.

  • 5/5 Dawid L. 3 years ago on Google
    Very good gym, never too busy and plenty of space. However the aircon is a bit too much sometimes could you please turn it down sometimes please. Other than that, can’t fault it 10/10

  • 5/5 Darren I. 3 years ago on Google
    Amazing gym and staff are really helpful and always checking and cleaning equipment especially during Covid!

  • 4/5 Steve C. 2 years ago on Google
    Great gym at a great price. Basic but all you need. Great classes too

  • 5/5 Joey P. 2 years ago on Google
    I’ve got to be honest I rarely bother to write a review good or bad, however I felt this was important, I recently joined welcome gym Sutton, firstly I was taken around the gym to view all areas and I was impressed, whilst this gym has a great lay out I feel it holds thst gritty side to a gym, well kept and safe space work out areas. My impression of the staff is very high, from their smiles to their eagerness to help you, guide you, It may seem mundain to point this out, but they have staff cleaning equipment all the time also, very impressed with the continuous clean as you go aspect/// everything works, Loved the Combat room, 6 punch bags hanging. Up, guys I’m very impressed with the diversity of this gym, plus the studio area. Staff friendly helpful professional, you cannot go wrong with this gym, I rate. It 4 star, if it had a sauna for the men it would be a 5 By the way the ladies have a sauna!! Lucky girls Anyway best of luck for your approach to fitnes for whatever reason, classes are great!!! Love this gym❤️

  • 5/5 Lorraine S. 2 years ago on Google
    A very relaxed and friendly gym. Staff extremely helpful with great advice and support.

  • 5/5 Matthew O. 2 years ago on Google
    Very friendly and well run gym.

  • 4/5 missy h. 3 years ago on Google
    Friendly clean gym. Plenty of machines available. Social distancing in place and being adhered to.

  • 1/5 rozina k. 3 years ago on Google
    Waiting at the counter for almost 15 minutes, no one at reception.

  • 5/5 Dan S. 4 years ago on Google
    Brilliant, friendly gym. Excellent selection of equipment. Everything you need from a gym.

  • 4/5 Laura S. 2 years ago on Google
    Great gym with warm, welcoming staff. Classes are great, in particular circuits on Wed with Martyn and Power Bar/Intensity with James on Fri. I'd recently plateau'd a bit with weight loss but since starting PT sessions and adding in circuits, have dropped another dress size! A few more weekend classes would be great but keep up the good work team! 💪😊💪

  • 5/5 Ranjit Singh P. 2 years ago on Google
    Great local gym with plenty of equipment, never the need to wait for anything. Love their boxing area too. PTs are all great, Miira, James, Martyn, Connor etc...but a special shout out for Emily....she always runs a great class, focusing on form and she won't let you drop the pace...however hard you try!

  • 5/5 Carl H. 2 years ago on Google
    I have been a member of the Gym for many years. Great friendly atmosphere, value for money, and is not too overcrowded like some of the gyms in Sutton. The PT instructors and classes are really good, so much energy, and everyone gets involved to push one another. Marty Geer the PT who takes boot camp and circuits has endless energy and patience and really likes to make sure your form is correct and you understand the exercises whilst mixing it up. The classes are never boring and you leave with a buzz. Pilates with Bernadette also deserves a mention as it's a really great class and does push you.

  • 3/5 Pedro M. 2 years ago on Google
    Big and spacious gym. Fair equipment although its maintenance isn't the best. Quite crowded on pic times. Good value for money as membership is under 30£.

  • 5/5 Rachel R. 3 years ago on Google
    Very nice gym.. a good open space and a private ladies gym for all of you shy ladies out there😉

  • 5/5 Jeanette H. 2 years ago on Google
    I’ve been a member at Welcome gym Sutton for several years. Great value for money. Classes are excellent offer varied programme to meet everyone’s needs. Newest instructor is proving to be popular due to his engaging gregarious nature as well as offering interesting challenging exercise programmes. Friendly club

  • 5/5 Lloyd K. B. 1 year ago on Google
    Good set up, good selection of equipment and trainers. Justin really pushed me and his GRHIIT class is just what I needed, especially after not having been in a gym or class for a while. Good balance of fun, encouragement and performance.

  • 5/5 Duncan S. 1 year ago on Google
    My training and online training and mental health wellness I joined Welcome Gym when my old gym closed down and I thought I would never find a gym that match my old one. I love Welcome gym, it’s great value for money, the equipment is fantastic and the running of it is highly professional. The boxing area is well equipped and there is plenty of room upstairs for hiit or cardio work. This gym is by far the friendliest I have been to. Their top priority are their members and great care and dedication is taken to making this gym live up to its name. I can highly rate Justin Emmerson for his personal training and his care towards mental health. Justin understood my goals and with his attitude and attention to detail I became stronger and more confident in weight training. Justin not only will make your body stronger and fitter but also your mind as his mental awareness towards his clients is also his top priority. Justin helps me understand myself gives me the tools to help my mental health and awareness through his 121 sessions and online support and I have so much to thank him for in that regard. You can rely on Justin for having your health in body and mind are in good hands.

  • 5/5 desmond d. 4 years ago on Google
    Great local gym...very friendly and well stocked out... Very friendly staff who know what they are doing...very good price....

  • 1/5 Rupert M. 1 year ago on Google
    Absolute joke of a gym my son was unfortunately in a car accident! Asked to Frezze acount until the 26th of jan so doctors can give him the all clear yet the said no and even charged extra £15 on top of hes bill and hes literally 18 !! Good way to promote your gym ! Take advantage of the kids 👏🏾

  • 5/5 Steve A. 3 years ago on Google
    Very good..spacious and unitimidating...

  • 5/5 Georgina S. 4 years ago on Google
    Gym is great. Loads of equipment and great instructors who help you to make the most of the sessions. Working out is fun.

  • 5/5 Ramsha 1 year ago on Google
    Such a nice gym, they give free 1-1 workshops on how to do deadlifts which was very helpful. Very nice and friendly staff👍🏼

  • 5/5 Ruby-mae D. 4 years ago on Google
    Great gym and affordable! It has all the equipment you need. Staff are very friendly too, Miira and Shane are very approachable.

  • 5/5 Jeanette H. 4 years ago on Google
    Welcome gym offers great value for money. Excellent classes. Trainers are engaging and motivating. Wonderful atmosphere highly recommend

  • 5/5 Safeena M. 9 months ago on Google
    Best gym in London Sutton , reasonable membership yearly package and everything high standards. Thanks ❤️

  • 5/5 Tiffany A. 4 years ago on Google
    I really like this gym. I’ve been coming here for just over a year, staff are really friendly, welcoming and helpful. They are always upgrading equipment which is important.

  • 5/5 Elsa P. 4 years ago on Google
    Good value for money , loads of equipment and classes , free lockers and pretty acceptable showers . Friendly staff

  • 5/5 Nurkersi Centrum N. 4 years ago on Google
    (Translated by Google) cool (Original) Super

  • 5/5 Edek2pl 4 years ago on Google
    Good gym

  • 5/5 Neil K. 4 years ago on Google
    Great facility. They have made some amazing upgrades over the last 12 months. Fantastic group of personal trainers. Worth a visit

  • 5/5 Tina D. 4 years ago on Google
    reception staff are always welcoming and friendly. Personal trainers have a wealth of knowledge and will always answer any questions. Excellent varied classes and the price is second to none. Would highly recommend. Special mention to Ruby Mae for being so helpful.

  • 5/5 chitra t. 4 years ago on Google
    Great Gym! Nice and friendly atmosphere to work out and staff are very helpful.

  • 5/5 david d. 4 years ago on Google
    Staff in this gym is great! Always so helpful. Overall a good gym, been here for 10 years! Would definitely recommend for everyone, very good value for money.

  • 3/5 David R. 4 years ago on Google
    It's OK

  • 5/5 Georgia F. 4 years ago on Google
    Love this gym such good value for money and all the staff are so helpful and friendly!

  • 5/5 BISPAL 4 years ago on Google
    As it says, very welcome. great no nonsense gym at a fair price.

  • 4/5 Eddie D. 4 years ago on Google
    This gym has all you need with no pointless thrills or "air" machines that are all show and no grow. A good price as well. The one big flaw is the ridiculous decision not to have any water fountains in the gym. I have asked and have been told they get blocked or are expensive. I have been going to gyms for 20 years. This is the only gym I know that do not provide a water fountain in the gym. People fill up their bottles in the toilets from hand wash basins and showers (is that even drinking water ?). Apart from that the only minor gripe is there are no paper towels to wipe down equipment with. A good gym but with other gyms opening up and rumours of a fitness first coming to Sutton they may have to improve their facilities. Water fountains now added to gym

  • 5/5 Reece A. 4 years ago on Google
    Been my regular gym for 4 years

  • 5/5 Ali A. 4 years ago on Google
    Great value for money and a wide variety of classes deffo recommend

  • 3/5 Alex W. 4 years ago on Google
    Some good starting offers.

  • 5/5 Soji '. 4 years ago on Google
    The place to be for your fitness goals

  • 5/5 Sapna K. 2 years ago on Google
    Great gym good selection of equipment and nice staff

  • 5/5 Christine A. 4 years ago on Google
    Great gym following refurbishment

  • 5/5 Charlott W. 2 years ago on Google
    Nice gym. Lots of machines to use.

  • 1/5 dan4spurs123 3 years ago on Google
    Very unhappy with our 48 hours of experience with Welcome Gym, no phone number and a poor contact service for customers worried me from the get go. We went in anyway as it was cheap and fairly local. Upon signing up, it all went wrong and we decided against it, the customer service was poor, lack of ability to contact and a general attitude that shows they are a cheap and cheerful site and always will be. Response: We tried to sign up before the membership went up and use a friend's code, unfortunately the staff member, albeit helpful, was not able to help much, could not contact head office and was very honest about the fact that contacting them was almost impossible and we were not able to get the membership we wanted. And after all the issues, the lack of ability to contact worried me and all in all, decided even for the price, it was not worth it.

  • 5/5 anthony a. 3 years ago on Google
    Adequate space and quite equipped. Welcome gym has an outdoor carpark shared with the cricket club. The best gym l have seen in Sutton surrey area in London. They offer a good membership fee for life members.

  • 4/5 Stephen F. 2 years ago on Google
    Have just rejoined club. Well laid out, value for money.

  • 5/5 frederico m. 3 years ago on Google
    Amazing

  • 4/5 Stephen C. 3 years ago on Google
    Great little gym full of kit. Space to exercise and most do observe the club rules. Spray down equipment before use and after use. Good value

  • 5/5 Adam T. 4 years ago on Google
    Simple, spacious, clean, well-equipped and maintained with friendly staff and real people as members. Great price and a great project to be part of (I understand that it's part of a not-for-profit-group).

  • 5/5 Jennifer G. 4 years ago on Google
    Great gym

  • 5/5 Henry K. 4 years ago on Google
    Joined this gym after Go Gym at the top of Sutton closed down and it keeps going from strength to strength. They have added more weight and machines since I joined and redone the men's showers. Currently it is busy but never too busy when I go to the gym and the atmosphere is friendly. The one negative is that they increased the price by £2 After I joined and it closes a bit early on Saturday and Sunday. But it is still very reasonably priced and open good hours the rest of the week.

  • 5/5 A J. 4 years ago on Google
    Love this gym been their for 8 years and hopefully many more to come great equipment and brilliant atmosphere

  • 4/5 Kenneth B. 4 years ago on Google
    Visiting from South Africa, had membership for a month,thoroughly enjoyable,facilities outstanding, staff friendly-Thanks!

  • 5/5 Muntaqa 4 years ago on Google
    Best gym I've been to and cheapest as well! Free classes and also so much boxing equipment.

  • 5/5 MR Tariq Latif D. 4 years ago on Google
    Good quality and excellent service

  • 5/5 Chris L. 1 year ago on Google • 1 review
    Great gym. I've been a member for years now and always enjoy the classes here. Nice, friendly vibe and great value for money. The PTs are all great and friendly. Special mentions to Jamie, Marty and Charlie who all run great classes.
    1 person found this review helpful 👍

  • 5/5 georgie p. 4 years ago on Google • 1 review
    Previously being a member and now working at Welcome Gym Sutton has been amazing. The staff, members and facilities are fab - everyone is so friendly and the atmosphere of the gym is always a pleasant one. My favourite part of the gym is the studio where our classes are held. It's a great exercise space!
    1 person found this review helpful 👍

  • 5/5 carrie g. 1 year ago on Google • 1 review
    I love Welcome Gym! The staff are friendly & helpful and always on hand. The classes offered are varied and it’s easy to book a place and try them all out. I recently signed up to the applicable strength course run by Justin (getred.online) & I’m enjoying the new challenge. I especially like that his focus is on well being & strengthening your mind & not just your muscles!!


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