I worked with Birdie and Rose on a custom piece which held a highly sentimental value using gemstones which belonged to my son to have a ring made to represent a significant milestone in my life and something I’ve worked my entire adult life to achieve. Working with them from beginning to end was an amazing experience and they shared my excitement about this piece and it was as important to them as it was to me which made the outcome perfect. They gave authentic and attentive care to me during the process making sure I was happy each step of the way. I would ABSOLUTELY recommend them if you want to work with a pleasant, caring group of professionals who will make you feel like you are the star of the show while listening to your needs so they can help you get just the thing you are looking for.

From start to finish from a walking into Vancott jewelers with the friendly and Bernat them making you feel like you are family was amazing. I especially enjoyed working with Rose and every way and the same with Birdie they’re outstanding expertise in the diamond world is fantastic and I absolutely love love love my ring, thank you so much for everything you guys.

My fiance and I decided to stop into Van Cott Jewelers on our quest to purchase wedding bands. We are so glad we did, and we couldn't be happier with the purchasing experience that was presented to us through the hard working and very kind staff at this location. Upon our initial visit, we were immediately met by a sales rep who was very patient and very helpful in answering our questions about our purchase. She recommended that we hold off on purchasing as they were having a sale the following week with a bunch of different vendors on site with many more wedding band options. We returned the following week and ended up buying our wedding bands during that event. Thank you for making this step in our wedding process flow very smoothly. We can't wait until our rings arrive!

I highly recommend Van Cott Jewelers. Susan and Birdie were so very helpful and committed in helping me find the perfect engagement ring. They are personally invested in your special day from start to even after you propose.

My fiancé has an engagement ring, and she was concerned about a possible prong issue due to it's snagging on clothing. We decided to go to Van Cott to have it looked at. Even though the ring was not purchased from them they still treated us like royalty, the owner Birdie personally assisted us and we found out the prongs were not done correctly. I asked that they please give us a quote to fix the ring as it was purchased out of state. She promptly met with the jeweler and they gave us a discounted price for the repair. If that wasn't enough after being told it would be a little over a week for the repair they surprised us with it being done in 1 HOUR!!!! I am beyond impressed and will be sharing this experience with anyone whenever the topic of jewelry is brought up. Thank you again Birdie for making her diamond safe and "hugged". Update 1/28 I had purchased a diamond ring for myself and decided based on the wonderful experience I had previously to stop in and have Carol look at the ring. She explained to me about the ring being hollow and how if it was damaged it wouldn't be able to be fixed, then apologized to me about it. I was dumbstruck to have this level of empathy from her when I didn't even buy the ring from them, and they didn't once try to push anything on me. I returned the ring per her advice and decided to give them my business instead. It was a total pleasurable experience with Philippa and Ruthann assisting me, offering me a ring that was well beyond what I had picked for myself, and if that wasn't enough they haggled the price down for me! I'm blown away by the experience and have a true treasure now. Not sure what else to say other than that first trip to have a ring inspected turned into joining the Van Cott family. A++++++++++

Ruth Ann was instrumental in helping me design, a custom-made gold band with family diamonds. She spent hours working with me, finding the right band, determining how the stones should be set. When the ring arrived I went to pick it up with butterflies in my stomach. From the first moment, I saw it I got tears in my eyes, it was absolutely perfect. The stones were set perfectly and the center stone bezel enhance the entire look of the ring. This will be passed down as a family heirloom for many generations to come. Thank you Ruth Anne you made my heart burst with happiness. PT

I recently purchased an engagement ring at this store and I cannot speak more highly of my experience! From start to finish, Alice was friendly and very helpful. Even during a busy day, she had spent so much time with us. Carol was also pleasant and kind! I highly recommend this store.

Going through the engagement ring process with Van Cott was a first-class experience. My soon-to-be fiancée and I were treated like royalty throughout the process. The staff showed the highest level of expertise and really made us feel confident about the lifetime purchase that we were about to make. In particular, Ruthanne was so enthusiastic and kind from start to finish. She really made us feel like family, and you can bet that we will be stopping in just to say hello in the future. We couldn’t have asked for a better experience and we know where we will be going for all of our jewelry needs in the future! Thank you Ruthanne and everyone at Van Cott!