1/5 Brianna F. 2 years ago on Google
I
was
very
happy
to
find
a
place
that
would
work
with
my
moissanite
ring
that
was
bought
from
a
private
seller
on
Etsy.
Jerry's
Jewelers
did
a
great
job
of
resetting
the
stone,
and
cleaning
my
ring
so
well
I
didn't
realize
how
dingy
it
was
until
I
saw
it!
However,
I
was
very
upset
about
their
job
with
soldering
my
ring
with
the
wedding
band,
and
with
their
response
to
my
fiance
pointing
out
that
the
stone
was
not
centered
with
the
center
of
the
band.
Upon
pointing
this
out
my
fiance
was
told,
"Maybe
she
won't
notice."
It
didn't
even
take
a
full
1
second
before
I
noticed.
We
should
not
have
had
to
pay
full
price
for
a
soldering
job
they
A)
didn't
do
correctly,
&
B)
will
need
to
be
re-done
to
fix
the
job
they
did.
If
their
response
was
something
like,
"Oh,
I'm
sorry
sorry
about
that.
We
can
re-solder
this
so
it's
centered
&
have
it
ready
at
no
charge
in
X#
of
days,"
I
would
appreciate
that.
But
the
response
of
"Maybe
she
won't
notice"
(in
addition
to
being
ridiculous)
really
shows
a
lack
in
quality
of
service
&
that
you
just
don't
really
care
about
the
customer.
I'm
sure
not
every
employee
there
would
have
the
same
response,
but
the
individual
who
said
this
should
probably
be
in
a
different
job.
I
would
go
back
asking
to
fix
this
free
of
charge,
however
I
don't
trust
them
to
touch
my
ring
again.
Therefore
I'll
be
going
somewhere
else
to
pay
full
price
to
make
sure
my
ring
is
re-soldered
to
be
centered.
I'm
a
very
patient,
understanding
person.
My
wedding
ring
is
very
important
&
meaningful
to
me,
and
I
don't
want
to
hand
it
(&
my
money)
over
to
people
who
aren't
going
to
respect
what
it
means
to
me.
1 person found this review helpful 👍