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Andrews Jewelers

Jeweler Jewelry designer Jewelry repair service Jewelry buyer Diamond dealer Jewelry appraiser Wholesale jeweler

One of the Top rateds in Harris Hill


Address

4715 Transit Rd, Williamsville, NY 14221, United States

Website

www.andrewsjewelers.com

Contact

+1 716-630-7091

Rating on Google Maps

4.90 (429 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (35) Andrew (20) engagement (17) wedding (16) Andrews (16) diamond (14) jewelry (11) recommend (11) Sara (10) friendly (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Christopher K. 5 years ago on Google
    Excellent quality and service! We couldn't be more pleased with our wedding bands and engagement ring. They found the rings that we envisioned and did not push us to overspend. Andrews will have our business for all our jewelry needs for now on. Thank you so much!
    2 people found this review helpful 👍

  • 5/5 Donald E. 5 months ago on Google
    I have bought several items from Andrews Jewelers and they always treat you very well. They are easy to deal with. Just bought my younger Daughter a gold cross for Christmas. It looks great. Sara took very good care of me. I would definitely recommend them for your Jewelry needs.
    1 person found this review helpful 👍

  • 5/5 Jeanne N. 1 year ago on Google
    Sara, the sales associate, was friendly and very helpful. Her suggestions were right on. I would definitely recommend going to Andrews for all of your jewelry items. Thanks Sara.
    1 person found this review helpful 👍

  • 5/5 Cameron H. 1 year ago on Google
    Everyone is very friendly and professional. The store is clean, and well-lit. They also have a wonderful variety of product. I worked primarily with Sara and Andy and they helped me find the perfect ring!
    1 person found this review helpful 👍

  • 5/5 Leandra K. 1 year ago on Google
    Would highly recommend for any and all of your jewelry needs! Such wonderful and kind people that work here! Victoria is so personable and caring. She helped with answering all of my questions and took the time to show me my diamond under the microscope and explained to me the 4c's and what to look for! My ring was resized to fit my finger in just one day and ready to be shown off to the world! It is so sparkly and just pure perfection! ♥️ I will definitely be back for all of my future jewelry needs!
    1 person found this review helpful 👍

  • 5/5 Eric S. 1 year ago on Google
    Absolutely the best experience with a jeweler I have ever had. This is the 3ed time I have worked with Andrew's and I will never go anywhere else! The pendant that was made specifically for my wife's birthday is beautiful! The girls are so helpful and on thare A game! Thank you so varry much for all your help!

  • 1/5 Br A. 1 year ago on Google
    The owner was boorish and condescending when discussing my engagement ring. He referred to me as a jive turkey since I didn't agree with his design. Avoid this Jeweler as he referred to my idea of a multi colored diamond as classless and plebian.

  • 5/5 Michael F. 1 year ago on Google
    I purchased a diamond necklace for my girlfriend, Christmas present. She loves it and quality is excellent. Andrew and his staff were professional, knowledgeable and answered all my questions. Even wrapped up in a beautiful gift box, card! Highly recommend Andrew and Andrews Jewelers! Will be purchasing jewelry there in the future.! Thank You Andrew!

  • 1/5 susan p. 1 year ago on Google
    This review is years overdue. I'm still traumatized. My husband bought my engagement ring from Andrew's jewelers. I regularly took it in for cleaning and checks as recommended. During one of those checks it was recommended that I have the prongs redone around the center diamond. So I agreed. The day I picked it up I wore it home and ran a couple errands. I looked down at my ring about 30 minutes later. The center diamond was GONE. Yes, the diamond was replaced and Andrew's accepted blame for the faulty soldering but the damage was done. MY diamond was gone forever. And the replacement one has a visible dark shadow even thou we were told it was of same color and clarity. I haven't worn the ring since. It's been 15+ years.

  • 5/5 Allison R. 10 months ago on Google
    We worked with both Sara and Victoria for our engagement ring and wedding bands. We are very impressed. My engagement ring is gorgeous and very unique. Our wedding bands are also beautiful. They know you by name when you call on the phone and when you enter the store. Just excellent customer service. We would highly recommend them to anyone who is looking to get married or just wants a unique piece of jewelry.

  • 5/5 Briana W. 9 months ago on Google
    My husband purchased my engagement ring from Andrew’s & then my band & his band. We have never had a bad experience with them. Even when I was having trouble with my engagement ring & losing stones, they took care of it and were able to get me a brand new ring made. I go there routinely to get my rings cleaned & even rhodium plated & they always get it done so fast! Everyone there is so nice & welcoming. I would never go to another jeweler. We always recommend Andrew’s to everyone!

  • 5/5 n a. 1 year ago on Google
    What an amazing experience! The selection is incredible, and Sara was an absolute gem helping me find the perfect wedding ring. She is brilliant and was so knowledgeable about the settings that would work with my grandmother’s diamond. It made the decision-making process the easiest part of my wedding planning so far!! I HIGHLY recommend her to every and any bride-to-be out there looking for their perfect ring :)

  • 5/5 Jeff N. 9 months ago on Google
    We've had fantastic experiences with Victoria and Sara over the past 4 years! They always greet us with a smile and go above and beyond! Their knowledge and charm keep us coming back!

  • 5/5 Rose R. 1 year ago on Google
    I wanted to thank Sara & Lisa for your help in guiding me through the process and the honest opinion in picking out a setting for my diamond. I will definitely recommend Andrew Jewelers.

  • 5/5 Cassidy H. 11 months ago on Google
    After 15 years I needed to have my engagement and wedding bands reset due to an allergy. Sara was communicative, knowledgeable, and friendly. We have always used Andrews for our jewelry purchases and we will continue to do so!

  • 5/5 Brianna F. 7 months ago on Google
    Absolutely stunning! So many customizable options to create your dream ring. Staff is extremely helpful, knowledgeable, and kind. We couldn't be happier with our rings!

  • 5/5 Zahra N. 8 months ago on Google
    My husband and I purchased a beautiful Verragio engagement ring from Andrew’s 11 years ago. We went back this week to see if we could get an upgrade for our 10 year wedding anniversary. We had the absolute pleasure of working with Andy himself and Lindsay on the options to do a trade-in. Not only did they go above and beyond to help us get a beautiful new Verragio mount with an upgraded diamond, we even got into an incredibly genuine and meaningful conversation. Andy and Lindsay are total gems (pun intended). Thank you for an incredible experience and a beautiful new ring!

  • 5/5 Ryan M. 8 months ago on Google
    The entire team at Andrews is so friendly and helpful. I’d recommend them to anyone in the market for an engagement ring or wedding bands. We used them for both and we couldn’t be happier with the entire experience.

  • 5/5 Diane P. 7 months ago on Google
    Everyone at Andrews is professional, helpful and knowledgeable. Victoria helped us today, and she made sure the service we needed was taken care as soon as possible since we drive a bit to get to Andrews, but so worth it!! Thank you, Victoria.

  • 5/5 Dawn P. 1 year ago on Google
    I have been wanting to have my wedding rings resized for many years but didn't know where to go or who I could trust. I finally decided to go to Andrew's (the commercial worked!😊). I talked with Sarah, who is very knowledgeable, professional, friendly and reassuring. I am very pleased with how my rings turned out and they were ready to pick up within a couple days. Not only did they resize them, they made them look brand new again. I subsequently had them work on a few more items. I highly recommend Andrew's for their excellent service and craftsmanship!

  • 5/5 Joy S. 1 year ago on Google
    Great service as always. I’ve purchased there before and I needed my parents wedding ring sized to fit me. Usually this takes 7-10 days, but I got a call later the same day that it was done! Super friendly and helpful service. I’ll always return there for anything I need jewelry wise!

  • 5/5 Jim S. 2 years ago on Google
    This jeweler took the time to listen, (TRULY LISTEN) to what our budget was and help us find exactly what we wanted. Compromise is considered to be where each party walks away somewhat dissatisfied: I don’t believe this word exists in Andrew’s Jewelers vocabulary.  In what seemed to be an endless search for statement-worthy wedding bands, Andrews was one of five places we visited.  We were greeted by Victoria who was warm, energetic, and welcoming but also incredibly knowledgeable without talking down to us. We were searching for matching men’s wedding bands but were overwhelmed by the literal million options that exist.  Having a few ideas in mind we stopped at Andrews and were treated like best friends instead of patrons.   We decided to have them create a pair of custom wedding bands.  The process was amazingly smooth; we never felt pressured into making a decision we were not comfortable with and we were never hassled with unexpected costs, fees, or charges. Once we chose our design, in less than two weeks we approved models that showed us what our rings would look like.  Less than three weeks later our rings were cast, and we went in to confirm sizing.  Three days later our stones were set and the bands polished. The quality is amazing! Each step was communicated to us which guaranteed the end result was perfect. The entire process was effortless and we could not be happier with the results or prouder to wear these rings that are an outward symbol of our love.

  • 5/5 jeff s. 1 year ago on Google
    This place is fantastic. Since picking up my engagement ring (over 12 years ago now) I haven’t purchased jewelry from anywhere else. Always fair prices with great quality and even better people. Couldn’t be happier!

  • 1/5 Keegan P. 1 year ago on Google
    Andrew’s Jewelers ruined my engagement surprise. After clear discussion about purchasing a natural diamond they finally let me know the ring was finished. The diamond cert. stated it was lab created. 1st problem. Then I had asked that they don’t mail anything to my address, to please call or email me. A week later, my now fiancée found an envelope that was addressed “Keegan Paige” (both of our first names?) with a company logo stamped on the back in our mailbox. 2nd problem. It was a “congrats on your engagement” but I hadn’t proposed yet. I went back to the store very upset but calmly hoping for some sort of resolve. Andrew, the owner was arrogant and rude. Did not even apologize for the employee negligence. He used profane language to top it off. 3rd problem. I ended up returning the ring and took my business elsewhere. I would strongly discourage purchasing any jewelry from andrews. Response to the owner's response: When I walked in, I was very calm and hoping something could be done. Apart from company policy, I had specifically asked the salesperson during my visits not to send anything to my address because I was saving my engagement for a trip to Ireland. I didn't begin to raise my voice until you arrogantly said you couldn't do anything more than offer $500 toward my wedding band (Of course I wouldn't want to continue to use your store after the blatant incompetence). I had my phone recording a video during this interaction from the moment I walked in. After reading the other negative reviews, I see your snarky chin being in the air is a pattern.

  • 5/5 Brison M. 1 year ago on Google
    Andrews jewelers has excellent, friendly and professional customer service, they will take their time listening to you to make sure you get the perfect ring for your significant other. Going here you will get your bang for your buck, I highly advise if you are going ring shopping 🙏🏻please go to Andrews you won’t regret it!

  • 5/5 Vanette N. 1 year ago on Google
    I went to Andrews to purchase a necklace and they were very helpful and professional as soon as I entered. The store is beautiful and they have so many Gorgeous pieces. I highly recommend Andrews jeweler’s!

  • 5/5 Noonrad B. 1 year ago on Google
    Went there recently for a one year anniversary present for my wife. Was taken care of by Sara and Caroline who were very nice and helpful. Price was great for a diamond necklace and they even offered a veteran discount. Will go back for sure

  • 5/5 Brenda W. 2 years ago on Google
    This was my first experience at Andrews Jewelers. Victoria helped me design a ring using my own loose sentimental diamonds. She was amazing throughout the whole process! Andrew took my design and made a wax copy for my approval before setting my diamonds. I just picked it up today. It is breathtaking and far exceeded my expectations! I went shopping afterwards and I received multiple compliments in the two stores that I visited. Thank you Victoria and Andrew!

  • 5/5 Alissa L. 2 years ago on Google
    Had the best experience at Andrew's ! Nicole was awesome and so helpful when trying to find my wedding band. I had to get a custom band to fit my engagement ring and she kept me updated on the progress every step of the way. Absolutely love the way it turned out all thanks to Andrew and his team !

  • 5/5 Mark S. 2 years ago on Google
    Extremely polite and friendly all around. Very knowledgeable and took care of every need. Great quality jewelry at a very fair price. Service is fast and had my engagement ring done in a day and the fiancé absolutely loves it. Thank you so much guys for everything you did in such short notice to make this proposal happen!!

  • 5/5 Laura M. 1 year ago on Google
    I worked with Andrew to have my ring custom designed by combining aspects of a couple rings they had in store into one gorgeous design. He and his team were wonderful throughout the process and through my own insecurities and self doubt. When the first ring came in, I was pretty disappointed with how the metal was crafted, as it wasn't what I envisioned even with seeing wax models etc. Andrew and Victoria were incredibly supportive and reassured me they wanted me to be completely satisfied and happy with the design. Andrew offered at no extra cost to melt down the ring and recraft it himself in store. He was meticulous with the metalwork design as he knew how important that was to me. The ring came out BEAUTIFULLY and I was so thrilled. I grow to love it more and more each day, just like my love for my partner. 💜💜💜

  • 5/5 Scott D. 2 years ago on Google
    Andy and Nicole were amazing! I stopped in to surprise my wife with upgrading her ring, and from the second I walked in, they were super accommodating and friendly. They helped to make sure not only did I have the perfect ring, bit also worked with me to help keep it a surprise and made sure everything was perfect for the big reveal! They brought in stones from an outside source to make sure I was 100% happy and my moment was perfect! I will not go anywhere else and neither should anyone else! I'm a customer for life!! Thanks again Andrews Jewelers!!

  • 5/5 Shannon H. 2 years ago on Google
    Everyone is so friendly at Andrew’s Jeweler! Such a great place. I took my ring in due to a loose diamond and it’s as good as new. Looks just like it did the day of my wedding 12 years ago. I wish I could remember the woman’s name who took care of me, but she’s outstanding! Andrew’s is a place that can be trusted tenfold and just feels like home. I won’t be going anywhere else!

  • 5/5 JJ M. 2 years ago on Google
    From the second I walked in the door the first time, Andrew’s just felt DIFFERENT. Friendly, welcoming and NOT at all stuffy. I worked with Nicole on a couple different pieces including a beautiful custom engagement ring! The professional and knowledgeable team at Andrew’s made me feel like family and provided easily the best overall customer experience I have ever received from a jeweler. Do yourself a favor, stop in and experience it for yourself. You won’t be disappointed!


Call +1 716-630-7091 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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