I have a complaint. A staff member that goes by the name, Sarah.. I had asked for some PRN and she asked me. "Do you take medication at this time" I said no i Would just like some PRN.. she then went onto say. "I do not like to be dictated by my patients" I replied with. I am not dictating you I just want some medication this is your job? You cannot refuse me? Sarah then replied I am here to do what Ever I like.. My friend Alice has a complaint about Staff member Nelson and Richard they grabbed ahold of her, they dragged Alice to her room not understanding that she has outbreaks of anger due to her mental health she was not given any warning before they proceeded to move her and it seemed to her that either of these two male's had not one care about her health and moving too Fast was painfully distressing for her and she has said to me she has all authority to take them to court for physical assult Other than those three staff members, I am enjoying my stay when not being mentally Put down because after all i Am only a patient. Apparently... UPDATE Staff member Julie. Came over to me and was very disrespectful she then went onto say I was using somebody for money. Which is not true... Julie then went onto to say toward me At least I work for my money. I'm sorry But! Growing up I had a lovely childhood until my father past away when I was ten years old My father was my only protection I have three half brothers Two of those brothers were very aggressive. I was around 11-12 years old my brother Paul has paranoid schizophrenia we went and sat in his room whilst he was hearing voices. angry and threatening voices. he was clutching a knife in his hands rocking back and forth. My brother Martin used to attack me and make me stare into his eyes One time he locked me in the loft, mother was at work and Martin had been drinking alot. I have many of these traumatic events in my life Martin R Waterman. Son of Jennifer Waterman is a child abuser I do not know where he lives but my mother currently lives in Petworth I suffered for years and no one can ever understand what I truly went through I'm am being disrespected on a daily basis by staff who have never suffered badly with mental health I wish I could have a job and work for my money but I suffer with paranoid schizophrenia, depression.. I find it really difficult to walk into crowded places everytime I do I have another break down, anxiety attacks. Ruminating terrible thoughts. I have a long recovery Infront of me. I am twenty years old and I have not lived. julie The staff Member on rowan does not show me care in fact she constantly puts me down and talks like I am not in the room Patients have no say in what happens to them when people like Julie is putting them down. I can't work as of yet I feel extremely disrespected.. The manager John is a nice guy he looked after me when I overdosed a while back he gives place like this hope

All staff do is sit around - they make no effort in attempting to engage with patients nor offer any help of sorts. The doctors are even worse as they do not listen to the patients and ignore what the patients suggest may help.

Staff sit around pass pleasantries but make no effort to engage in meaningful conversation. Overall lethargic unmotivated staff

Infested with pests This review is strictly regarding the infestation of files and rats, there are flies buzzing around everywhere, large cluster flies crawling on your cups and food. The bins are left open subsequently the rats are crawling in and out of them to feed. Then they succumb to the rat poison traps and then the flies are hatching out of their bodies and infesting the wards. This is beyond a health risk and I would consider hazardous to human health.

Couldn't believe they have wifi there but won't let any of the patients connect to it. I had to get one of the patients allowed out on leave to purchase a sim card for my ipad. Before he had returned, I had been transferred to Langney Green Hospital in Crawley, where one is simply not allowed to use any comms devices. Pathetic!!!

This hospital has no clue what is going on. MOST not all of the staff must be incompetent, or not trained to look after vulnerable people. You would be cared for better in prison than this facility. AVOID AT ALL COSTS.

Poorly trained and hopelessly incompetent staff. For example, one morning I was given a cigarette only to be later told that this was. Spoke to Staff Nurse Zoe who confirmed this policy and said that all staff are aware of it (cigarettes are kept locked away.) Later saw no less than six people given leave to smoke including myself. That's not a rule, it's a threat of discrimination. Also asked for escorted leave to the front door to make a phone call and was granted. Later, asked for escorted leave to visit the vending machine (less than half the distance) and was refused with threats of violence! Also, staff don't seem to understand what is meant by psychoactive drugs and are prone to lying, forgetting, or just taking absolutely ridiculous lengths of time to do anything. Please note that this applies only to Maple Ward. Just been served out of date food and am now vomiting.

The staff kept me safe and helped my recovery. I had electroconvulsive therapy and the staff saved my life. I cannot fault their care. I am now out of hospital and doing well.

I was there for 4 weeks one to ones always got cancelled or shortened they care more about paperwork than us patients they dont make time to talk or comfort us or make us feel safe. When we are having a crisis they leave us there and let us go through it alone. I was told i was too high risk got discharged and ended up in hospital straight back under a section 3 only a couple hours after discharge. Waiting for a new bed. Unbelievable. No psychotherapist came to chat the doctors only triggers you so theres an excuse for you to not recieve any leave and you are basically left neglected and alone.

I can’t thank meadowfield enough for their support. Mental health really can be tough and effect anyone although you can get through it. Unfortunately I can’t change the past, I had very poor mental health and reacted to lots of things etc back in 2021. It’s still difficult and I try my best to forget and not to go back to the past where possible. I am still getting there although it’s very different nowadays being calm and relaxed with the mindset now that I wish I had back in 2021 though I realise I can’t. I am more thankful than ever for every day. I want to say a huge thank you to all of the staff who supported me and for all they do for others and wish them all the success and happiness in the future :) x

Thankyou for looking after me i did need some kind of help i am still getting night mares from it now and you were good to me apart from the mix up with my tablets .The Dr i saw there was a nice guy who spoke to me as a person and i had more confidence in him .The Dr i saw when i left you could have done with a few lesson from the Dr i saw on Mape ward he does need some help in comunication i left there saw a Dr on regency ward i did not stand much chance and as for help i was on a loser as son as i got in there i was not able to say anything my neighbour Sue from flat 3 Elm court portslade had been in my flat prior my coming to you the whole sorry expirience did not only afect me to my coming the and there seems little i can do about her Brian ( my boxer dog and i have to live in my home with a camera to try and keep her away) now i do remember the food that was cooked was the best ever .I think Brian would have enjoyed it as well.Hopefully my neighbor wont get back into my home. There is a real down side to that you wont get to meet Brian unless you come to portslade its not far from the station but there are also certain visiting times and you can not bring her any treats there is also the issue with Sue in 3 thanks a lot for everything sorry i did not remember it all sooner

Can't thank this hospital enough for literally saving my life,came home yesterday and so far I'm doing well.thank you ♥️

Staff are apathetic.Do as little as possible for patients.

I wish I could give more stars, simply thank you for saving my life.

I owe my new life to this place. The people I met in here helped me get through some very dark times. I have made life long friends that will continue to support each other throughout our time on this planet. Mental health issues are a bigger issue thanany people want to admit. This was my first experience of anything along these lines and I feel I am in a position to move forward and leave my negative thoughts behind. Thanks to all the team and staff and my fellow paitents. ;

Very poor service. Despite being emotionally unstable there's no empathy there

Not my personal experience but just heard a very positive recommendation from a service user. Very positive about the staff. Congratulations to all the staff.

I am relieved at getting better as thought that this would not happen, I was not happy at first but with more understanding and input and support from the staff we came to an understanding and staff dealt with sometimes not easy request well.

Very helpful staff are amazing and took the time to listen

I honestly cannot thank all the staff for the support and care they gave me. They’ve saved my life, like literally. I wouldn’t be here without them and I owe them the world. There is a number of staff who honestly went above and beyond for me and I’m forever greatful.

thanks to all the staff who looked after my daughter she is doing well cannot thank you enough take care and keep safe xxxx

Just a quickie. Must say I had rTMS in Fern Suite, nurses were great and Dr B was accommodating. It really helped me. Have an open mind and try it.