Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ben C. 10 months ago on Google
    This is a great gym, it's relatively tidy, has good equipment and is well maintained but it's air conditioning is absolutely awful. It’s also incredibly busy, even at 6AM and I wouldn’t dream of going in the evenings until after 8PM. I will be suspending or cancelling my membership imminently. Today at 9AM it was 26 degrees inside, 2 degrees warmer than outside and 70% humidity at one point. For me this boarders on dangerously hot to train in with no fans or airflow. For reference their customer services team tell me their gyms are kept between 18 and 21 degrees.... They are aware of the issue and actively looking to address or fix it but I'm not confident anything will actually change. Last year mobile portable A/C units were introduced as the integrated units from when this used to be a D/W gym are not sufficient to cool the space given the (presumably) metal roof which sits above the ceiling tiles. However I've been told they will not be returning following managements decision to remove them. It's a shame because I enjoy using their other sites but this is my home gym I use most often. A price increase recently to top it off is just perfect... - Their response is the same standard spiel they have been parroting for years in all the other reviews below. There is a fundamental inadequacy with the air conditioning at this gym. Train elsewhere during the summer months.
    6 people found this review helpful 👍

  • 1/5 Vaq K. 10 months ago on Google
    Unfortunately the management of this gym would rather post of social media than actually do their jobs. I have had a knee operation and am coming back for knee rehab the disabled changing have not been fixed since October 2022, I written to them twice to sort this issue out. The issues are as follows: 1. Sit on the toilet to get changed as the spare seat was (foldable) was taken down. 2. The shower floor is a slip hazard and maybe install panels so water doesn't seep out! 3. Being forced to sit on the toilet or wet shower seat as there is no seat to change. 4. Music speaker is broken in there too 5. No shower Curtain All that was done was the toilet glued back on the wall. Nothing has been done.
    4 people found this review helpful 👍

  • 3/5 Daniel B. 10 months ago on Google
    My goodness this place is an absolute sweat box. Why is it Aylesbury seems to be the only Pure gym without any Aircon? The other day they had no blue roll left, no air con and to top it off no toilet paper. Come on now sort it out, it's a shame as a good size gym with plenty of good equipment!
    3 people found this review helpful 👍

  • 1/5 Charlie S. 10 months ago on Google
    After reading through the reviews and my own experience, there is clearly something very wrong with the main floors air conditioning.. there is none. Not once have I felt airflow out of those vents. There's an ongoing issue that has persisted now for over a year with no sign of acknowledgement or action to fix. It's outrageous to see the lack of response by the management and generic replies to every single review bringing up this issue. The gym should be ashamed. When this inevitably receives a generic reply, I'll be gladly terminating my membership.
    2 people found this review helpful 👍

  • 3/5 Serena D. 10 months ago on Google
    My boyfriend and I are relatively new to the area and joined this gym. We are avid weightlifters and yet we find this gym annoying as its always busy so you can't get onto a machine, even outside of peak times, and there is no air con. Looking for other gyms within aylesbury area that are big enough and have aircon!
    1 person found this review helpful 👍

  • 1/5 James W. 4 months ago on Google
    Decent gym but very poor aircon. The aircon system at PureGym is flawed as seen in another review. The system cools when the gym is above 21.5C and heats when below 17.5C. The gym should never get to 21.5C that’s way to warm for working out per sport England guidelines. It should instead be kept at a steady temperature as many other gyms are.This seems like a cost saving measure from PureGym that is damaging the experience of users.
    1 person found this review helpful 👍

  • 1/5 Sammy F. 10 months ago on Google
    The A/C situation is absolutely awful, it’s so hot it must be a H&S risk. It’s been complained about numerous times (as per previous reviews) and nothing seems to have been done. They seem to be haemorrhaging staff/trainers so it’s obviously not a great place for them to be either. The number of classes they offer have been cut significantly - there are now only 2 weeknight spin classes and 1 weekend spin class. Classes seem to just drop off the schedule with no warning, so it’s impossible to build a routine or arrange childcare to be able to attend. Went to a LBT class this week, the trainer sat on her phone most of the time just shouting instructions - not very motivating when the trainers can’t be bothered to do any of the exercise!
    1 person found this review helpful 👍

  • 5/5 Hanzla W. 10 months ago on Google
    Probably the best pure gym I’ve been to and I’ve been to a bunch. Only issue is the air conditioning, normally I have my towel so I don’t really mind a sweat but this time I had forgotten it and had to constantly go up to get a tissue from the cleaning section. I went at a relatively busy time and everything I needed was available and I did a back focused full body day so I had worked at least one compound movement each so needed a bench, squat rack ect and was all available. Very clean new gym, slightly better equipment in terms of modernity and optimally training than other pure gyms. Weights were left at some barbells and machines but that happens in every gym so you can’t hold that against this pure gym. Also seemed a lot friendlier than other pure gyms too, toilets were very clean and modern, water facilities and fountains all worked too. I’d give this a strong 9/10, only slight issue being the AC but if you’re not sweating at the gym then you’re doing something wrong.

  • 4/5 AudleyB 1 year ago on Google
    Well, with 3 minutes of a 90 minute session to go the fire alarm went off. The young staff handled the evacuation very well. Once the safety checks were complete we were allowed back into the building. Some excitement on a Bank Holiday. BTW, I headed straight to the shower. I can cope with the lost 3 minutes!

  • 3/5 middlemanclayton1 9 months ago on Google
    Pretty busy, even late in the evening. Went between 8:30pm and 10pm on Sunday and Tuesday, both times quite busy. Decent facilities though.


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